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Agency Team Member information

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How much do agency team member jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for agency team member in the United States is $14.03, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Agency Team Member vs Insurance Agent?

AspectAgency Team MemberInsurance Agent
CredentialsMay require licensing depending on role, but often less specializedRequires state licensing and certifications
Work EnvironmentTypically works within an agency, supporting sales and administrative tasksWorks directly with clients to sell and manage insurance policies
Employer & Industry UsageEmployed by insurance agencies, assisting in various rolesEmployed as independent or company representatives selling policies
Search & Comparison IntentLooking for support roles within insurance agenciesSeeking sales or client-facing insurance roles

While both roles operate within the insurance industry, an Agency Team Member generally supports agency operations and may not require extensive licensing, whereas an Insurance Agent actively sells policies and must be licensed. Understanding these differences helps job seekers find the right position aligned with their credentials and career goals.

How does an agency team member typically collaborate with other roles within an insurance agency?

Agency Team Members often work closely with agents, customer service representatives, and underwriters to ensure clients receive comprehensive support. Daily collaboration may include sharing client information, coordinating policy quotes, and assisting in claims processing. Effective communication and teamwork are essential, as Agency Team Members frequently act as a liaison between clients and other team members to address client needs quickly and accurately. This collaborative environment fosters learning and helps team members develop a well-rounded understanding of agency operations.

What skills and qualifications are needed to thrive as an agency team member?

To thrive as an Agency Team Member, you need strong customer service skills, sales acumen, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office productivity tools, and, in some cases, state insurance licensing is typically required. Excellent communication, problem-solving abilities, and teamwork help you build rapport with clients and collaborate effectively within the agency. These skills are essential for meeting client needs, achieving sales targets, and contributing to the agency’s overall success.

What is an agency team member?

Agency Team Members are professionals who work within an insurance or marketing agency, supporting the agency's operations, sales, and customer service functions. Their responsibilities often include assisting clients, processing paperwork, generating leads, and helping agents with policy management. Agency Team Members play a key role in ensuring smooth day-to-day operations and delivering excellent service to clients. They may also help with marketing initiatives and provide administrative support as needed.
More about Agency Team Member jobs
What job categories do people searching Agency Team Member jobs look for? The top searched job categories for Agency Team Member jobs are:
Agency Team Member jobs near you
Infographic showing various Agency Team Member job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,191 per year, or $14 per hour.

Account Representative - Farmers Agency Team Member

Jonathan Dodd - Farmers Agency

Highlands Ranch, CO

$75K - $95K/yr

Full-time

PTO

Posted 2 days ago

New

Job description

Account Representative - Farmers Agency Team Member

Position Overview

If you are motivated by performance and want your sales results rewarded, this Account Representative opportunity with Jonathan Dodd's Farmers agency in Highlands Ranch, CO offers a base pay structure plus sales commission with strong earning potential. We are looking for someone driven, coachable, and ready to put in the work to grow.

Responsibilities

  • Identify and qualify leads, then convert qualified opportunities into appointments and applications
  • Maintain accurate sales activity and pipeline records in the agency system
  • Meet weekly and monthly outreach and production goals
  • Participate in product training and licensing coursework
  • Set appointments and move prospects through the sales process

Qualifications

  • No prior sales experience required — we will train you
  • Self-motivated and comfortable with consistent outreach and follow-up
  • Willingness to obtain required insurance licenses
  • Team-oriented with a positive, coachable attitude
  • Strong phone presence and clear, confident communication

Benefits

  • Base salary plus performance-based commission
  • Paid time off (vacation, sick, and personal days)
  • Paid company holidays
  • Company events, contests, and team lunches

Pay range: $75,000-$95,000 per year

This includes base salary, commissions, and bonuses. Your earning potential grows with your sales performance — top performers exceed this range.