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Customer Service Chat Agent Jobs (NOW HIRING)

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent Location: Remote Company Overview ... AYS Inc is a leading provider of customer service solutions for businesses across various ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview ... AYS Inc is a leading provider of customer service solutions for businesses across various ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

Maintain a high level of professionalism and customer service etiquette in all interactions ... Chat Agent Requirements and Qualifications * High school diploma or equivalent; college degree ...

D H Radomski Inc

Live chat agent

Hartford, CT

$20 - $33/hr

Join Our Team as a Live Chat Agent at D. H. Radomski Inc.! Are you a great communicator with a ... As a family-owned business, we pride ourselves on delivering exceptional customer service, and we'd ...

New

Burjline Builders

Remote Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent We are seeking a proactive, detail-oriented Live Chat Agent to support the daily ... Previous experience as a Virtual Assistant, Administrative Assistant, Customer Service ...

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms ... Experience in customer service or a related field. * Proficiency in live chat software and CRM ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms ... Experience in customer service or a related field. * Proficiency in live chat software and CRM ...

Burjline Builders

Live Chat Agent

Los Angeles, CA · On-site

$19 - $28/hr

Live Chat Customer Support * Respond to customer inquiries through live chat in a timely and ... Customer Service * Deliver exceptional customer support while maintaining professionalism and ...

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along ...

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Customer Service Chat Agent information

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How much do customer service chat agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service chat agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a customer service chat agent?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service chat agent?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a customer service chat agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

More about Customer Service Chat Agent jobs
What cities are hiring for Customer Service Chat Agent jobs? Cities with the most Customer Service Chat Agent job openings:
What are the most commonly searched types of Customer Service Chat Agent jobs? The most popular types of Customer Service Chat Agent jobs are:
What states have the most Customer Service Chat Agent jobs? States with the most job openings for Customer Service Chat Agent jobs include:
What job categories do people searching Customer Service Chat Agent jobs look for? The top searched job categories for Customer Service Chat Agent jobs are:
Customer Service Chat Agent jobs near you
Infographic showing various Customer Service Chat Agent job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Live Chat Agent

At Your School (AYS, Inc.)

Remote

$15.75 - $21.25/hr

Other

Re-posted 15 days ago

Job description

Live Chat Agent

Atlanta, Georgia, United States

About the Job

Position: Live Chat Agent

Location: Remote

Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.

Position Overview: As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.

Key Responsibilities:

  • Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
  • Identify and resolve customer issues, escalating to the appropriate team members when necessary
  • Utilize product knowledge and resources to provide accurate and helpful information to customers
  • Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
  • Collaborate with team members to continuously improve processes and procedures
  • Maintain a positive and professional attitude at all times, representing the company's values and brand image
  • Keep accurate records of customer interactions and follow up on any unresolved issues
  • Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers

Qualifications:

  • High school diploma or equivalent
  • Proven customer service experience, preferably in a live chat or online support role
  • Excellent written and verbal communication skills
  • Ability to multitask and handle multiple chat conversations simultaneously
  • Strong problem-solving and decision-making skills
  • Proficient in using chat and CRM software
  • Ability to work in a fast-paced and dynamic environment
  • Flexible schedule, including availability to work weekends and holidays if needed

We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • Opportunities for growth and advancement within the company

If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

Apply