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Customer Service Chat Agent Jobs (NOW HIRING)

Gotham Biotech

Live Chat Support Agent

Portland, ME · Remote

$22 - $25/hr

Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will ...

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Limitless East Marketing

Customer Service Agent

Austin, TX · On-site

$15.25 - $20.50/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...

Alphabe Insight Inc

Customer Service Agent

Austin, TX · On-site

$15.25 - $20.50/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc.

Customer Service Agent

Carlsbad, CA

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Consider Posh Pro

Customer Service Agent

Austin, TX

$15.25 - $20.50/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...

Staffmark

Customer Service Agent

Bentonville, AR · On-site

$13/hr

If You Can Juggle Calls, Chat, and Coffee. We're Impressed. We get it-job hunting is no fun. But if you're great with people and cool under pressure, we've got a Customer Service Agent that are the ...

Alphabe Insight Inc

Customer Service Agent

Austin, TX · On-site

$15.25 - $20.50/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...

Alphabe Insight Inc

Customer Service Agent

Austin, TX

$15.25 - $20.50/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Assist ...

Miele USA

Customer Service Agent

Princeton, NJ · Hybrid

$16.25 - $21.75/hr

Service Support Agent The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social ...

Authentic

Customer Service Agent

Dayton, OH · On-site

$15 - $20.25/hr

Policy Consulting & Servicing * Support new business quoting and application processes * Process ... phone, email, and chat * Follow up on open issues and ensure resolution to the customer ...

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Customer Service Chat Agent information

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How much do customer service chat agent jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for customer service chat agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a Customer Service Chat Agent job?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive in the Customer Service Chat Agent position, and why are they important?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a Customer Service Chat Agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

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Customer Service Chat Agent jobs near you

Customer Service Agent

Twin Peaks Lodge & Hot Springs

Ouray, CO • On-site

$18 - $22/hr

Full-time, Other

Retirement, PTO

Posted 20 days ago

Job description

Customer Service Agent

Duties:
- Provide exceptional customer service via phone, email, and chat
- Handle inbound customer inquiries and resolve issues in a timely manner
- Analyze customer needs and recommend appropriate products or services
- Process orders, returns, and exchanges accurately
- Maintain customer records and update information as needed
- Conduct outbound calling campaigns to follow up with customers or promote new products/services

Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using customer service software and systems
- Previous experience in a customer service role is preferred but not required
- High school diploma or equivalent

At our company, we value our customers and strive to provide the best possible service. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our clients. If you are a motivated individual with excellent communication skills and a passion for helping others, we would love to hear from you.

Customer Service Agent Job Description:

Requirements:

  • High School diploma or equivalent.
  • Computer skills required.
  • Preferably, customer service or hotel-related experience.
  • Ability to lift up to 20 pounds and stand during the shift.

General Requirements:

  • Maintain a friendly demeanor.
  • Effective communication skills.
  • Multitasking ability.
  • Attend meetings and trainings.
  • Maintain grooming standards.
  • Comply with hotel standards.
  • Maximize productivity and problem-solving.
  • Maintain confidentiality.
  • Show initiative.
  • Perform other duties as assigned.

Duties & Functions:

  • Greet guests and staff.
  • Operate the Front Desk and PBX console.
  • Respond to inquiries promptly.
  • Handle bookings and reservations.
  • Provide information on hotel services.
  • Adhere to cash handling policies.
  • Be aware of rates and promotions.
  • Understand emergency procedures.
  • Efficiently handle check-ins and checkouts.
  • Use communication tools when necessary.
  • Operate the computer system.
  • Complete tasks on the checklist.
  • Maintain a clean work area.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Flexible schedule
  • On-the-job training
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotating shift

Ability to Commute:

  • Ouray, CO 81427 (Preferred)

Ability to Relocate:

  • Ouray, CO 81427: Relocate before starting work (Preferred)

Work Location: In person