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Customer Service Chat Agent Jobs (NOW HIRING)

Customer Service Agent

Tampa, FL

$14.75 - $19.50/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner.

Customer Service Agent

Tampa, FL · On-site

$14.75 - $19.50/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In ... Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner.

Customer Service Agent

Dayton, OH · On-site

$15 - $20.25/hr

Policy Consulting & Servicing * Support new business quoting and application processes * Process ... phone, email, and chat * Follow up on open issues and ensure resolution to the customer ...

Customer Service Agent

Carlsbad, CA · On-site

$55K - $65K/yr

The work of the Lifetime Support Agent directly contributes to customer confidence, brand loyalty ... Ability to manage multiple communication channels simultaneously (phone, email, chat). * Strong ...

Customer Service Agent

Carlsbad, CA · On-site

$55K - $65K/yr

The work of the Lifetime Support Agent directly contributes to customer confidence, brand loyalty ... Ability to manage multiple communication channels simultaneously (phone, email, chat). * Strong ...

Customer Service Agent

Miami, FL · On-site

$18.75 - $25.25/hr

Please note that DSV will never request a chat interview or solicit funds from applicants or ... Customer Service Agent Time Type: Full Time Summary As a Warehouse Customer Service Agent at DSV ...

Customer Service Agent

Princeton, NJ · Hybrid

$16.25 - $21.75/hr

The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media. This role focuses ...

Customer Service Specialist

San Antonio, TX · On-site

$14.75 - $19.50/hr

Position Overview The Customer Service Specialist I supports customer-facing and back-office ... web chat communication using a web-based agent desktop application. * Manually link and unlink ...

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Customer Service Chat Agent information

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How much do customer service chat agent jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for customer service chat agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a Customer Service Chat Agent job?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive in the Customer Service Chat Agent position, and why are they important?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a Customer Service Chat Agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

More about Customer Service Chat Agent jobs
What cities are hiring for Customer Service Chat Agent jobs? Cities with the most Customer Service Chat Agent job openings:
What are the most commonly searched types of Customer Service Chat Agent jobs? The most popular types of Customer Service Chat Agent jobs are:
What states have the most Customer Service Chat Agent jobs? States with the most job openings for Customer Service Chat Agent jobs include:
Infographic showing various Customer Service Chat Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

$14.75 - $19.50/hr

Full-time

Re-posted 12 days ago


Job description

Company Description

At Consider Posh Pro, we've got a knack for turning dull moments into dazzling opportunities. We're the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it's a bit of magic mixed with a whole lot of hustle.

Job Description

Job Description :We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our valued customers, ensuring that their inquiries, concerns, and requests are handled promptly and effectively. This position requires exceptional communication skills, a strong problem-solving attitude, and the ability to manage multiple customer interactions with professionalism and empathy.

Responsibilities:

  • Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues efficiently to ensure customer satisfaction.
  • Document customer interactions and transactions using the company's CRM system.
  • Collaborate with other departments to address complex customer concerns.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
Qualifications

Requirements

  • High school diploma or equivalent; a degree in a related field is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficiency with customer service software, databases, and tools.
  • Demonstrated patience, empathy, and professionalism when dealing with customers
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients