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Customer Service Chat Agent Jobs (NOW HIRING)

Alphabe Insight

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Burjline Builders

CHAT SUPPORT AGENT

Virginia Beach, VA · On-site

$25 - $35/hr

... service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution. • Keep records of customer interactions and process customer ...

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Lucchese

Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

Provide knowledgeable answers to customers via phone, live chat, and email regarding products, services, and the brand. * Bring emotion, surprise, and culture to the customer, keeping the brand story ...

New

Browning

Customer Service Agent

Morgan, UT · On-site

$15 - $20.25/hr

Customer Service Agent Browning is searching for a Customer Service Agent to join our team and provide top-notch service to our customers over the phone, via email and online chat. This position ...

Ready Contractors

Chat Support Agent

Wilson, NC · On-site

$35 - $80/hr

Join Our Team as a Chat Support Agent! Are you a skilled communicator with a knack for problem ... If you're passionate about delivering top-notch customer service and thrive in a fast-paced ...

New

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Sezzle

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent This is a remote position for candidates based in Bogota, Colombia. About ... Email, phone and/or live chat experience dealing with complex issues, troubleshooting, and problem ...

Lucchese Boot CO

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Provide knowledgeable answers to customers via phone, live chat, and email regarding products, services, and the brand. * Bring emotion, surprise, and culture to the customer, keeping the brand story ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

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Customer Service Chat Agent information

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How much do customer service chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service chat agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a customer service chat agent?

A Customer Service Chat Agent is responsible for assisting customers through online chat platforms. They answer inquiries, provide support, and resolve issues in real-time. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's products or services. Chat agents must be able to multitask, handle multiple customer conversations at once, and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service chat agent?

To thrive as a Customer Service Chat Agent, you need excellent written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong multitasking, patience, and a positive attitude make someone stand out in this position. These skills are crucial for delivering efficient, helpful, and friendly support to customers across various digital channels.

What does a typical workday look like for a customer service chat agent?

As a Customer Service Chat Agent, your day usually involves handling multiple customer inquiries simultaneously via live chat, assisting with product questions, troubleshooting technical issues, and resolving complaints efficiently. You will collaborate closely with teammates, supervisors, and other support departments to find solutions and escalate more complex cases as needed. Most roles require timely and accurate responses while maintaining a professional and friendly tone. The work is often structured in shifts, offering both flexibility and clear performance goals to keep you motivated and engaged.

More about Customer Service Chat Agent jobs
What cities are hiring for Customer Service Chat Agent jobs? Cities with the most Customer Service Chat Agent job openings:
What are the most commonly searched types of Customer Service Chat Agent jobs? The most popular types of Customer Service Chat Agent jobs are:
What states have the most Customer Service Chat Agent jobs? States with the most job openings for Customer Service Chat Agent jobs include:
What job categories do people searching Customer Service Chat Agent jobs look for? The top searched job categories for Customer Service Chat Agent jobs are:
Customer Service Chat Agent jobs near you
Infographic showing various Customer Service Chat Agent job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Alphabe Insight

Detroit, MI • On-site

$33K - $41K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 11 days ago

Job description

Customer Service Agent

At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.

Job Description

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others, we encourage you to apply.

Responsibilities

  • Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
  • Provide accurate product and service information
  • Resolve complaints and escalate issues as needed
  • Maintain records of customer interactions and transactions
  • Collaborate with team members to improve customer service processes
  • Ensure high levels of customer satisfaction and professionalism at all times
Qualifications
  • High school diploma or equivalent; associate degree preferred
  • Proven experience in a customer service or call center environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and work under pressure
  • Basic computer proficiency and familiarity with customer management software
Benefits
  • Competitive salary: $33,000 – $41,000 annually
  • Opportunities for career advancement and skill development
  • Paid training and onboarding
  • Health, dental, and vision insurance packages
  • Supportive team environment
  • Paid time off and holidays

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