ZipRecruiter

Log In

2

Work From Home Customer Service Ticket Agent Jobs

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

next page

Showing results 1-20

All JobsCustomer Service Ticket Agent JobsWork From Home Customer Service Ticket Agent Jobs

Work From Home Customer Service Ticket Agent information

See salary details

$9

$18

$27

How much do work from home customer service ticket agent jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for work from home customer service ticket agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a work from home customer service ticket agent?

A Work From Home Customer Service Ticket Agent assists customers with inquiries, issues, and support requests related to tickets, reservations, or services. They communicate via phone, email, or chat to resolve problems, provide information, and ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and familiarity with customer service software. Working remotely, agents must have a reliable internet connection and a quiet workspace to effectively assist customers.

What are the key skills and qualifications needed to thrive as a work from home customer service ticket agent?

To excel as a Work From Home Customer Service Ticket Agent, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Experience with ticketing systems like Zendesk or Freshdesk, and familiarity with CRM tools, are typically required; some employers may prefer customer service certifications. Active listening, patience, and the ability to work independently help agents deliver outstanding support remotely. These qualifications ensure efficient issue resolution, high customer satisfaction, and effective remote teamwork.

What does a typical day look like for a work from home customer service ticket agent?

A typical day for a Work From Home Customer Service Ticket Agent involves logging into a secure ticketing platform, reviewing and prioritizing new customer inquiries, and responding to support requests via email, chat, or an online portal. Agents often collaborate with teammates or other departments through virtual meetings or messaging tools to resolve more complex issues. Throughout the day, you may be expected to document case details, track ticket statuses, and ensure all communications follow company guidelines. The remote setup offers flexibility, but it also requires strong time management and proactive communication skills to stay organized and meet performance goals.

More about Work From Home Customer Service Ticket Agent jobs
What cities are hiring for Work From Home Customer Service Ticket Agent jobs? Cities with the most Work From Home Customer Service Ticket Agent job openings:
What states have the most Work From Home Customer Service Ticket Agent jobs? States with the most job openings for Work From Home Customer Service Ticket Agent jobs include:
What job categories do people searching Work From Home Customer Service Ticket Agent jobs look for? The top searched job categories for Work From Home Customer Service Ticket Agent jobs are:
Work From Home Customer Service Ticket Agent jobs near you
Infographic showing various Work From Home Customer Service Ticket Agent job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Work From Home Customer Service Remote

CPJ Recruitment

Remote

$16.50 - $22.25/hr

Other

Re-posted 13 days ago

Job description

About the job Work From Home Customer Service Remote
Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
CLICK HERE TO APPLY
Qualifications
  • At least 1 - 2 years' of relevant work experience but not required.
  • Good Phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
CLICK HERE TO APPLY
Job Role / Responsibilities:
  • Solid outgoing personality with superior interaction abilities as well as great work principles.
  • Data entry and also strong business abilities.
  • Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions.
  • Experience with personal computer and also have at least a typical functioning degree typing capability.
  • You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task.
  • Excellent time management and administrative abilities with a keen focus to detail.
  • Other Requirements: This is an on-line work from home position, so you will be required to have the following:
  • Excellent Working Entry Level. Personal Computer.
  • Legitimate high-speed internet access.
  • Full time & Part time telemarketing position jobs.

CLICK HERE TO APPLY

Apply