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Work From Home Customer Service Ticket Agent Jobs

Sagility

$15/hr

Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and ...

AO Globe Life

Work From Home Customer Service Associate

$14.75 - $20.50/hr

Service-oriented with a client-first mindset * Experience in client-facing, consultative, or leadership roles preferred Requirements * Authorized to work in the United States * Reliable internet ...

Sagility LLC

$15/hr

Work from Home: Customer Service Representative (Healthcare) Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and ...

OnHires

Be Seen First

Entry Level Work From Home Customer Service Agent - $14/hr

Salisbury, NC · Remote

$14/hr

$14/hour | Full-Time | W-2 | Paid Training | Remote Looking for a full-time work-from-home opportunity with paid training? We're hiring Customer Service Agents to support customers by phone and help ...

AirportParkingReservations.com Inc

Customer Service Agent

$15.75 - $21.25/hr

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide live chat, email and phone support (in order of priority) to our customers for new and existing airport parking and ...

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to ... ticket creation or phone contact within the assigned TAT. - Manage, be accountable and take ...

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Work From Home Customer Service Ticket Agent information

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How much do work from home customer service ticket agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for work from home customer service ticket agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a work from home customer service ticket agent?

A Work From Home Customer Service Ticket Agent assists customers with inquiries, issues, and support requests related to tickets, reservations, or services. They communicate via phone, email, or chat to resolve problems, provide information, and ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and familiarity with customer service software. Working remotely, agents must have a reliable internet connection and a quiet workspace to effectively assist customers.

What does a typical day look like for a work from home customer service ticket agent?

A typical day for a Work From Home Customer Service Ticket Agent involves logging into a secure ticketing platform, reviewing and prioritizing new customer inquiries, and responding to support requests via email, chat, or an online portal. Agents often collaborate with teammates or other departments through virtual meetings or messaging tools to resolve more complex issues. Throughout the day, you may be expected to document case details, track ticket statuses, and ensure all communications follow company guidelines. The remote setup offers flexibility, but it also requires strong time management and proactive communication skills to stay organized and meet performance goals.

What are the key skills and qualifications needed to thrive as a work from home customer service ticket agent?

To excel as a Work From Home Customer Service Ticket Agent, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Experience with ticketing systems like Zendesk or Freshdesk, and familiarity with CRM tools, are typically required; some employers may prefer customer service certifications. Active listening, patience, and the ability to work independently help agents deliver outstanding support remotely. These qualifications ensure efficient issue resolution, high customer satisfaction, and effective remote teamwork.

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Work From Home Customer Service Ticket Agent jobs near you
Infographic showing various Work From Home Customer Service Ticket Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Care Representative (100% Work From Home)

Online Remote Jobs

Remote

$20 - $28/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About the job Customer Care Representative (100% Work From Home)
Customer Service Rep / Fully Remote - Anywhere in U.S./ Great Pay / Unlimited PTO / Medical-Dental-Vision Insurance available day one / 401(k) plan -
As a Customer Care Representative you'll...Use strong customer empathy to inspire nonprofits and build long-lasting relationships;
Answer questions from a wide-range of nonprofits about Classy products and services;
Build the brand of a fast-growing start-up through professional and timely communication;
Solve complex customer problems FAST by collaborating across Classy teams;
Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise;
Work as part of a team to deliver shared goals while also thriving autonomously;
Improve processes, systems and customer interactions;
Serve as the voice of the customersby passing along critical insights to the product team
Hiring Fast >>.Estimated Salary: $20 to $28 per hour based on qualifications

Apply