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Remote Chat Support Agent Jobs (NOW HIRING)

Taxwell

Product Support

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures

Bankwell Financial Group, Inc.

CLIENT SUPPORT AGENT

$19.25 - $25.50/hr

Job Title: Client Support Agent About Bankwell: Bankwell is a commercial bank with more than $3 billion in assets that serves the banking needs of businesses and individuals. At Bankwell, we pride

Revelyst

Technical Product Support Agent

San Diego, CA · On-site +1

$21 - $22.50/hr

We are seeking an experienced Technical Product Support Agent to join the Revelyst Golf & Technology platform team. As a Tier 1 Technical Product Support Agent you provide the initial Technical

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

Placement Type: Temporary Salary: $34 Hourly Start Date: May 13, 2026 We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business)

Triumph Arcade, Inc

Customer Support Agent

$21/hr

As a Customer Support Agent at Triumph, you'll be the front line for the hundreds of thousands of users on Rips, our collectibles trading card app, and Triumph Arcade, our real-money gaming platform.

Laravel

Product Support Agent

At Laravel, we are committed to creating tools that empower developers to build exceptional web applications while nurturing a supportive and inclusive global community. By joining our team, you'll

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Remote Chat Support Agent information

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$10

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$30

How much do remote chat support agent jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

More about Remote Chat Support Agent jobs
What cities are hiring for Remote Chat Support Agent jobs? Cities with the most Remote Chat Support Agent job openings:
What states have the most Remote Chat Support Agent jobs? States with the most job openings for Remote Chat Support Agent jobs include:
What job categories do people searching Remote Chat Support Agent jobs look for? The top searched job categories for Remote Chat Support Agent jobs are:
Remote Chat Support Agent jobs near you
Infographic showing various Remote Chat Support Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Remote Chat & Email Support Representative

Jobs for Humanity

Fort Lauderdale, FL • Remote

$16.25 - $20.75/hr

Full-time

Posted 20 days ago

Job description

Job Description

We are seeking a detail-oriented Remote Chat & Email Support Representative to join our team. As a first point of contact, you will play a crucial role in delivering exceptional customer service that reflects our core values and helps business owners get the support they need to thrive. This is a full-time, remote position for a candidate who is passionate about helping others and excels in written communication.

Responsibilities:

  • Respond promptly and professionally to customer enquiries via live chat and email channels.
  • Effectively troubleshoot customer issues, identify solutions, and guide them through to resolution.
  • Maintain detailed and accurate records of all customer interactions and feedback within our systems.
  • Collaborate with internal teams to manage and resolve more complex enquiries.
  • Uphold a high standard of customer satisfaction by providing a supportive and positive experience.
  • Embody the company's commitment to transparency and speed in all communications.


Qualifications:

  • Proven experience in a customer support role, with a strong focus on chat and email communication.
  • Exceptional written communication skills, with impeccable grammar, spelling, and punctuation.
  • Excellent time-management and organisational skills, with the ability to work independently in a remote environment.
  • A customer-focused mindset with a patient, empathetic, and professional demeanour.
  • Proficiency with customer support software and CRM systems is an advantage.
  • Must have a reliable high-speed internet connection and a suitable, quiet home-working environment.
Additional Information

All your information will be kept confidential according to EEO guidelines.

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