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Remote Chat Support Agent Jobs in Idaho (NOW HIRING)

Remote Customer Service Agent

Nampa, ID · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Meridian, ID · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Idaho Falls, ID · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Caldwell, ID · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Coeur D Alene, ID · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Boise, ID · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Remote Customer Service Agent

Pocatello, ID · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Peer Support Specialist

Boise, ID · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peer Support Specialist Location: Boise, Idaho (Community-Based) Employment Type: Part-time Salary: $19 - $21 /hour Date Posted: 7/2/26 About the Role As a Peer Support Specialist, you will deliver

Peer Support Specialist

Boise, ID · On-site +1

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Peer Support Specialist Location: Boise, Idaho (Community-Based) Employment Type: Part-time Salary: $19 - $21 /hour Date Posted: 7/2/26 About the Role As a Peer Support Specialist, you

Peer Support Specialist

Boise, ID · On-site +1

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Peer Support Specialist Location: Boise, Idaho (Community-Based) Employment Type: Part-time Salary: $19 - $21 /hour Date Posted: 7/2/26 About the Role As a Peer Support Specialist, you will deliver

Remote Customer Service Specialist

Boise, ID · On-site +1

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Life Insurance Sales Agent

Boise, ID · On-site +1

$30K - $160K/yr

The McCrimmon Agency is looking for motivated, coachable people who want more than a traditional 9-5. This is a remote, commission-based insurance sales opportunity for someone who wants flexibility,

Technical Support Representative

Post Falls, ID · On-site +1

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview Corporate Tools is looking to add more tech savvy people to our web services super team. In this role, you will be responsible for providing customer service and technical support to clients

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Remote Chat Support Agent information

What is a remote chat support agent?

A Remote Chat Support Agent assists customers by answering questions, troubleshooting issues, and providing support through online chat platforms. They typically work from home and communicate with customers via text-based messaging rather than phone calls. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company’s products or services. Agents may handle multiple conversations at once and use scripts or knowledge bases to provide accurate responses.

What does a remote chat support agent do?

A typical day for a Remote Chat Support Agent involves responding to customer inquiries via live chat, addressing concerns, troubleshooting issues, and documenting interactions in the company's support platform. Agents often manage multiple chat conversations simultaneously while meeting response time and customer satisfaction targets. They may collaborate with team members and supervisors virtually, escalate complex issues as needed, and participate in regular training sessions to stay updated on products or services. The role is generally structured with set shifts, but offers flexibility in work location, making it a popular choice for those seeking remote opportunities.

Are remote chat support agent jobs legit?

Remote chat support agent jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying or sharing personal information.

How do I become a remote chat support agent?

To become a remote chat support agent, you typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

How much do remote chat support agents get paid?

Remote chat support agents typically earn between $12 and $20 per hour, depending on experience, company, and location. Some roles offer additional benefits such as flexible schedules and training in customer service tools. Salaries can vary based on industry and whether the position is full-time or part-time.

What are popular job titles related to Remote Chat Support Agent jobs in Idaho?

For Remote Chat Support Agent jobs in Idaho, the most frequently searched job titles are:

What cities in Idaho are hiring for Remote Chat Support Agent jobs?

Cities in Idaho with the most Remote Chat Support Agent job openings:

Infographic showing various Remote Chat Support Agent job openings in Idaho as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Remote Support Representative

Viajemos Solas pero en Grupo

Idaho Falls, ID • Remote

$16.25 - $21/hr

Part-time

Re-posted 28 days ago


Job description

We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves helping customers navigate available options, coordinating arrangements, maintaining accurate records, and ensuring a positive customer experience from initial inquiry through completion of services.

The ideal candidate is organized, detail-oriented, and enjoys helping customers while managing multiple tasks in a fast-paced remote environment.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Assist customers with reservations, scheduling, and service-related requests
  • Research available options based on customer preferences and needs
  • Coordinate accommodations, transportation, activities, and related arrangements
  • Manage confirmations, updates, and schedule changes
  • Review reservation details and customer information for accuracy
  • Maintain organized customer records and documentation
  • Communicate important updates and information to customers
  • Work with suppliers and service providers to coordinate customer arrangements
  • Assist with modifications, cancellations, and special requests
  • Resolve customer concerns professionally and efficiently
  • Follow up with customers to ensure a smooth and positive experience
  • Maintain high standards of customer service and professionalism
Qualifications
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Exceptional attention to detail and organizational abilities
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and critical-thinking skills
  • Comfortable using email, online platforms, and web-based applications
  • Ability to work in a team-oriented environment
  • Previous experience in customer service, hospitality, scheduling, reservations, administrative support, or related fields preferred
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Comprehensive onboarding and training program
  • Ongoing professional development opportunities
  • Access to company-supported tools and resources
  • Collaborative team environment
  • Employee recognition programs
  • Continuing education and training opportunities
  • Access to industry-specific educational resources
  • Support from experienced team members
  • Opportunities to expand customer service, communication, and coordination skills
Preferred Skills
  • Customer service experience
  • Scheduling and coordination experience
  • Strong communication and follow-up skills
  • Ability to manage multiple customer requests simultaneously
  • Experience working with online systems and digital communication tools
  • Strong attention to detail and accuracy