The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Patient Care Pharmacy Operations Specialist
Columbus, OH · On-site
$19.97 - $23.49/hr
Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. * Agent Support: Serve as a ...
Patient Care Pharmacy Operations Specialist
Columbus, OH · On-site
$19.97 - $23.49/hr
Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. * Agent Support: Serve as a ...
IT Support
Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
IT Support
Columbus, OH · On-site
$24 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Quick apply
Technical Support/ IT Support-- Columbus, OH 43219
Columbus, OH · On-site
$20 - $26/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...
Service Desk Agent
Columbus, OH · On-site
$16.50 - $21/hr
... support requests via phone, email, or chat in a timely manner. • Adhere to all SLA's for ticket ... remote control tool capability, and when possible implement corrective actions and Identify ...
Service Desk Agent
Columbus, OH · On-site
$16.50 - $21/hr
... support requests via phone, email, or chat in a timely manner. • Adhere to all SLA's for ticket ... remote control tool capability, and when possible implement corrective actions and Identify ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. * This role is responsible for ...
Bilingual Contact Center Agent
Columbus, OH · Remote
$19/hr
Must Have Full Availability for Shifts Remote Contract - Start Date: July 2026 Why You'll Love This ... Answer inbound calls and handle outbound follow-ups, email, chat, and callback interactions from ...
Quick apply
Bilingual Contact Center Agent
Columbus, OH · Remote
$19/hr
Must Have Full Availability for Shifts Remote Contract - Start Date: July 2026 Why You'll Love This ... Answer inbound calls and handle outbound follow-ups, email, chat, and callback interactions from ...
Agent Engineer
Marysville, OH · On-site
$140K - $164K/yr
... chat, SMS, voice, email). * Implement prompt engineering, guardrails, and evaluation pipelines to ... Support responsible AI practices and governance requirements. What you'll need to be successful:
Agent Engineer
Marysville, OH · On-site
$140K - $164K/yr
... chat, SMS, voice, email). * Implement prompt engineering, guardrails, and evaluation pipelines to ... Support responsible AI practices and governance requirements. What you'll need to be successful:
Remote Chat Support Agent information
See salary details
$10.82 - $12.63
5% of jobs
$12.63 - $14.44
13% of jobs
$15.26 is the 25th percentile. Wages below this are outliers.
$14.44 - $16.26
16% of jobs
The median wage is $17.66 / hr.
$16.26 - $18.07
21% of jobs
$18.07 - $19.89
18% of jobs
$20.47 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.70
7% of jobs
$21.70 - $23.51
7% of jobs
$23.51 - $25.33
5% of jobs
$25.33 - $27.14
2% of jobs
$27.14 - $28.96
3% of jobs
$28.96 - $30.77
2% of jobs
$10
$19
$30
How much do remote chat support agent jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for remote chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.
What are popular job titles related to Remote Chat Support Agent jobs? For Remote Chat Support Agent jobs, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support Agent jobs look for? The top searched job categories for Remote Chat Support Agent jobs are:
What cities are hiring for Remote Chat Support Agent jobs? Cities with the most Remote Chat Support Agent job openings:
What states have the most Remote Chat Support Agent jobs? States with the most job openings for Remote Chat Support Agent jobs include:
IT Technical Support / Helpdesk Support in South Jordan, UT 84095
Columbus, OH • On-site
$21/hr
Contractor
Posted 25 days ago
Job description
Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate agent processes. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience
Required Education:
• High school diploma or GED with relevant work experience
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience
Required Education:
• High school diploma or GED with relevant work experience