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Commission Nintendo Customer Service Jobs (NOW HIRING)

Nintendo

Ambassador - Nintendo REDMOND

Redmond, WA

$47K - $53K/yr

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides ...

Nintendo

Ambassador - Nintendo REDMOND

Redmond, WA · On-site

$24.42 - $34.16/hr

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides ...

Nintendo

IT Project Manager - Salesforce

Redmond, WA · On-site

$120K - $217K/yr

... customer relationships within all organizational levels of Nintendo and ensures seamless ... services meet Nintendo standards. * Ensuring that team produces work that adheres to Salesforce ...

Nintendo

Sr UX Writer

Redmond, WA · On-site +1

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... This position is part of the Consumer Services team and is responsible for writing thoughtful, user ...

Nintendo

Retail & Digital Strategy Manager

Redmond, WA · Hybrid

$63K - $80K/yr

We are an equal opportunity employer offering a welcoming and inclusive environment in service to ... Nintendo's offerings including effective merchandising, promotional strategies, and customer ...

Nintendo

Retail & Digital Strategy Manager

Redmond, WA · On-site

$120K - $217K/yr

We are an equal opportunity employer offering a welcoming and inclusive environment in service to ... Nintendo's offerings including effective merchandising, promotional strategies, and customer ...

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How much do commission nintendo customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for commission nintendo customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Commission Nintendo Customer Service representative?

Commission Nintendo Customer Service representatives are customer support professionals who assist Nintendo customers with inquiries, troubleshooting, and product information. The 'commission' aspect may refer to roles where representatives earn bonuses or incentives based on performance, such as resolving customer issues efficiently or promoting certain products. Their responsibilities include answering questions about Nintendo consoles, games, and services, handling returns or repairs, and providing technical support. They often communicate with customers via phone, email, or chat to ensure a positive experience with Nintendo products.

What are the key skills and qualifications needed to thrive as a Commission Nintendo Customer Service representative?

To thrive as a Nintendo Customer Service Representative, you need strong communication abilities, problem-solving skills, and familiarity with Nintendo products, often supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems and proficiency in troubleshooting gaming hardware or software issues are typically required. Patience, active listening, and a customer-centric attitude help you excel in addressing diverse customer needs. These skills are crucial for providing effective support, enhancing customer satisfaction, and representing the Nintendo brand positively.

What are the typical challenges faced by a Commission Nintendo Customer Service representative, and how can they be addressed?

Commission Nintendo Customer Service representatives often encounter challenges such as managing high call volumes during new product launches, handling complex technical issues, and ensuring customer satisfaction within tight response times. To address these challenges, representatives benefit from strong product knowledge, effective communication skills, and staying up-to-date with Nintendo's latest offerings. Collaborating closely with technical support teams and utilizing internal knowledge bases can also help resolve issues efficiently and improve the customer experience.

What is the difference between Commission Nintendo Customer Service vs Commission Game Support Specialist?

AspectCommission Nintendo Customer ServiceCommission Game Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical knowledge of gaming systems
Work EnvironmentCall centers, remote or on-site customer supportTechnical support centers, remote troubleshooting
Employer & Industry UsageVideo game companies, retail, customer serviceGaming companies, technical support providers
Search & Comparison IntentCustomer service roles in NintendoTechnical support roles for gaming products

Commission Nintendo Customer Service primarily focuses on assisting customers with Nintendo products and services, emphasizing communication and problem-solving skills. In contrast, Commission Game Support Specialists often require technical knowledge of gaming hardware and software. Both roles are customer-facing but differ in technical complexity and work environment.

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Commission Nintendo Customer Service jobs near you
Infographic showing various Commission Nintendo Customer Service job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Ambassador - Nintendo REDMOND

Nintendo

Redmond, WA

$47K - $53K/yr

Full-time

Posted 5 days ago

Nintendo rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

158th of 247 rated software companies

Job description

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/. 

SUMMARY:
Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides customers with a unique and memorable Nintendo experience.

DESCRIPTION OF DUTIES

  • Supports training of new and existing team members including onboarding, sales floor operations, point of sales operations, and cycle count procedures.
  • Identifies and communicates opportunities to improve customer service and drive store traffic.
  • Engages in a secondary specialty in support of the store's business needs.
  • Responsible for assisting with sales floor operations for short periods of time including meal breaks, customer interactions, and general customer issues.
  • Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues.
  • Cross-sells merchandise, recommending products to anticipate and meet customer needs.
  • Promptly and accurately processes all point of sale transactions.
  • Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.
  • Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization.
  • Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays.
  • Supports daily accurate record keeping through focused cycle count procedures and product counts.
  • Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.
  • Assists with product events including line management, product demonstrations, and sales processing.
  • Occasionally represents Nintendo at off-site consumer events.

SUMMARY OF REQUIREMENTS

  • Minimum of 2 years' retail experience, preferably at a high volume or flagship location.
  • Ability and willingness to develop game knowledge and experience.
  • Ability to perform routine display repair/maintenance.
  • Accurate cash and inventory control experience.
  • High school diploma or equivalent.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is on-site in Redmond, WA. 

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