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Remote Nintendo Customer Service Jobs (NOW HIRING)

Nintendo

CONTRACT - Translator (Japanese)

Redmond, WA · On-site +1

$24.75 - $32.50/hr

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... Provides excellent customer service to internal and external contacts. * The scope of the job may ...

Nintendo

Sr Engineer, ML (NTD)

Redmond, WA · On-site +1

$117K - $160K/yr

Nintendo Technology Development The worldwide pioneer in the creation of interactive entertainment ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

Nintendo

Web Marketing Producer

Redmond, WA · On-site +1

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... We are an equal opportunity employer offering a welcoming and inclusive environment in service to ...

Nintendo

Sr Software Engineer - Gameplay (NST)

Redmond, WA · On-site +1

$137K - $180K/yr

Nintendo Software Technology Corporation Nintendo Software Technology Corporation, based in Redmond ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

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Remote Nintendo Customer Service information

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How much do remote nintendo customer service jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote nintendo customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Nintendo Customer Service vs Remote PlayStation Customer Service?

AspectRemote Nintendo Customer ServiceRemote PlayStation Customer Service
Required CredentialsHigh school diploma, customer service experience, knowledge of Nintendo productsHigh school diploma, customer service experience, familiarity with PlayStation products
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Employer & Industry UsageNintendo, gaming industrySony, gaming industry
Common Search & ComparisonYesYes

Remote Nintendo Customer Service and Remote PlayStation Customer Service roles share similar credentials, work environments, and industry usage. Both involve assisting customers remotely with gaming products and require customer service experience. The main difference lies in the specific gaming brand and product knowledge needed for each role.

What does Nintendo customer service do?

Nintendo customer service representatives assist customers with product issues, technical support, account management, and troubleshooting for Nintendo devices and services. They often handle inquiries via phone, chat, or email and require knowledge of Nintendo products and customer service skills.

Does Nintendo hire remote workers?

Nintendo has offered remote customer service positions in the past, including roles for support representatives. These jobs typically require good communication skills, familiarity with gaming products, and the ability to work independently from home. Availability of remote positions can vary based on company needs and location requirements.

Does working at Nintendo pay well?

Remote Nintendo customer service positions typically offer hourly wages that are competitive within the retail and customer support industries, often ranging from minimum wage to slightly above, depending on experience and location. These roles may include benefits such as flexible schedules and training, but generally do not provide high salaries compared to other tech or corporate positions.

Is it hard to get hired by Nintendo?

Getting hired as a Nintendo customer service representative can be competitive, as the company looks for candidates with strong communication skills, technical knowledge, and customer-focused experience. Candidates often need to pass multiple interview stages and demonstrate familiarity with gaming products and troubleshooting tools.
More about Remote Nintendo Customer Service jobs
What cities are hiring for Remote Nintendo Customer Service jobs? Cities with the most Remote Nintendo Customer Service job openings:
What are the most commonly searched types of Nintendo Customer Service jobs? The most popular types of Nintendo Customer Service jobs are:
What states have the most Remote Nintendo Customer Service jobs? States with the most job openings for Remote Nintendo Customer Service jobs include:
What job categories do people searching Remote Nintendo Customer Service jobs look for? The top searched job categories for Remote Nintendo Customer Service jobs are:
Remote Nintendo Customer Service jobs near you
Infographic showing various Remote Nintendo Customer Service job openings in the United States as of June 2026, with employment types broken down into 43% Full Time, 54% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CONTRACT - Translator (Japanese)

CONTRACT - Translator (Japanese)

Nintendo

Redmond, WA • On-site, Remote

$24.75 - $32.50/hr

Other

Posted 7 days ago

Nintendo rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

96th of 192 rated software companies

Job description

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/. 

DESCRIPTION OF DUTIES

  • Translates confidential e-mail and other written documentation from Japanese to English, and English to Japanese.
  • Provides verbal interpretation for meetings and conference calls.
  • Chooses the equivalent expression in the target language that fully conveys and best matches the meaning intended in the source language (referred to as congruity judgment).
  • May manage various communication tools and database and contributes to improve usability and efficiency.
  • Creates translation workflow manuals and updates accordingly to department changes.
  • Receives briefings or prepares through reading and study on subject to be discussed prior to interpreting session.
  • May act as liaison with Japanese developers and assists in scheduling and planning.
  • Coordinates with internal and external groups on project management and short to long-term planning.
  • Performs all job responsibilities in strict adherence to corporate prototype security policy and procedures.
  • Provides excellent customer service to internal and external contacts.
  • The scope of the job may change as necessitated by business demands.
SUMMARY OF REQUIREMENTS:
  • Two to four years of related experience required.
  • Two years of translation experience.
  • Native level in verbal and written communication in English and Japanese.
  • Intermediate to high level of proficiency in MS Office applications.
  • Excellent understanding of Japanese business culture and etiquette.
  • Extensive knowledge of video game software/hardware and industry.
  • Excellent verbal/written communication and relationship-building skills, problem-solving and cross-function collaboration.
  • Interpretation experience strongly preferred.
  • Multi-tasks under pressure in a fast-paced, highly confidential environment with fluctuating priorities and deadlines.
  • Requires working knowledge and skills developed through formal training, licensing/certification or work experience.
  • Requires established skills to perform a range of routine activities; this may include application of administrative or analytical/technical skills.
  • Professional training in Translation/Interpretation or equivalent experience.
  • Japanese-Language Proficiency Test (JLPT) N1 certification or equivalent capability.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

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