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Entry Level Nintendo Customer Service Jobs (NOW HIRING)

Nintendo

Ambassador - Nintendo NY

Manhattan, NY · On-site

$23.66 - $31.84/hr

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides ...

Nintendo

Ambassador - Nintendo NY

New York, NY

$46K - $52K/yr

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Nintendo

Brand Ambassador - Denver, CO

Denver, CO · On-site

Provides merchandising service, product education, product demonstration, customer service and display maintenance support to retail stores * Serves as a Nintendo brand ambassador for both retail ...

Nintendo

Brand Ambassador - Denver, CO

Denver, CO · On-site

$25.88 - $36.23/hr

Provides merchandising service, product education, product demonstration, customer service and display maintenance support to retail stores * Serves as a Nintendo brand ambassador for both retail ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

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All JobsEntry Level Nintendo Customer Service Jobs

Entry Level Nintendo Customer Service information

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How much do entry level nintendo customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for entry level nintendo customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Nintendo Customer Service Representative, and why are they important?

To thrive as an Entry Level Nintendo Customer Service Representative, you need strong communication skills, basic troubleshooting abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and Nintendo products is typically expected. Patience, active listening, and a customer-focused attitude help you stand out in resolving concerns efficiently. These skills ensure positive customer experiences, quick issue resolution, and uphold Nintendo's reputation for excellent service.

Can you work at Nintendo without a degree?

For an entry-level Nintendo customer service position, a college degree is not typically required. Employers often prioritize customer service skills, communication abilities, and familiarity with gaming products over formal education. Relevant experience or certifications in customer support can also be beneficial.

How much do Nintendo employees get paid?

Entry-level Nintendo customer service representatives typically earn around $12 to $15 per hour, depending on location and experience. Salaries can vary based on the company's pay structure, with some roles offering additional benefits such as employee discounts and flexible schedules.

How do you get a job working for Nintendo?

To get an entry-level Nintendo customer service job, candidates should typically apply through Nintendo's official careers website or job portals, ensuring they meet the minimum age and have good communication skills. Relevant experience in customer service, familiarity with gaming products, and a positive attitude are often preferred. Preparing a tailored resume and demonstrating knowledge of Nintendo products can improve chances of hiring.

Is it hard to get hired by Nintendo?

Entry level Nintendo customer service positions typically require good communication skills, basic technical knowledge, and a customer-focused attitude. The hiring process can be competitive, often involving multiple interview stages and assessments of relevant skills. Candidates with prior experience in customer service or familiarity with Nintendo products may have an advantage.

What types of customer issues do Entry Level Nintendo Customer Service representatives typically handle, and how are these cases resolved?

Entry Level Nintendo Customer Service representatives commonly assist customers with troubleshooting hardware and software issues, resolving account or billing inquiries, and providing guidance on product usage. They may also handle questions about warranty and repair processes. Representatives follow structured protocols and use internal knowledge bases to deliver accurate solutions, while collaborating with technical teams or escalating complex issues as needed. This role requires patience, clear communication, and a customer-focused attitude to ensure positive experiences for Nintendo users.

What is the difference between Entry Level Nintendo Customer Service vs Entry Level Sony Customer Support?

AspectEntry Level Nintendo Customer ServiceEntry Level Sony Customer Support
Required CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, basic technical knowledge
Work EnvironmentCustomer support centers, retail storesCustomer support centers, online chat, phone support
Employer & IndustryVideo game industry, NintendoElectronics & entertainment, Sony
Common Search & ComparisonYesYes

Both roles involve assisting customers with product issues, troubleshooting, and providing support. The main difference lies in the brand and specific product knowledge required. Nintendo Customer Service focuses on Nintendo gaming consoles and games, while Sony Customer Support handles Sony electronics and entertainment products. Both positions typically require similar credentials and work environments, making them common points of comparison for job seekers in the gaming and electronics industries.

What does an Entry Level Nintendo Customer Service representative do?

An Entry Level Nintendo Customer Service representative assists customers with inquiries about Nintendo products, services, and accounts. Their duties include troubleshooting hardware and software issues, providing information on warranties, processing returns or exchanges, and helping with account management. They communicate with customers via phone, email, or chat, aiming to resolve issues efficiently and ensure a positive customer experience. This entry-level position typically requires strong communication skills and a passion for gaming, but not extensive prior experience.
More about Entry Level Nintendo Customer Service jobs
What cities are hiring for Entry Level Nintendo Customer Service jobs? Cities with the most Entry Level Nintendo Customer Service job openings:
What are the most commonly searched types of Nintendo Customer Service jobs? The most popular types of Nintendo Customer Service jobs are:
What job categories do people searching Entry Level Nintendo Customer Service jobs look for? The top searched job categories for Entry Level Nintendo Customer Service jobs are:
Entry Level Nintendo Customer Service jobs near you
Infographic showing various Entry Level Nintendo Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Ambassador - Nintendo NY

Ambassador - Nintendo NY

Nintendo

Manhattan, NY • On-site

$23.66 - $31.84/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Nintendo rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

95th of 191 rated software companies

Job description

Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. Nintendo is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, ancestry, citizenship or immigration status, sex/gender, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, pregnancy, medical condition, genetic information or any other protected status under applicable law. If you need assistance or a reasonable accommodation during the application process due to a disability, please contact recruitingcoordinators@noa.nintendo.com or 425-882-2040.
SUMMARY:
Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides customers with unique and memorable Nintendo experience.
DESCRIPTION OF DUTIES
  • Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues.
  • Cross-sells merchandise, recommending products to anticipate and meet customer needs.
  • Promptly and accurately processes all point of sale transactions.
  • Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.
  • Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization.
  • Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays.
  • Supports daily accurate record keeping through focused cycle count procedures and product counts.
  • Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.
  • Assists with product events including line management, product demonstrations, and sales processing.
  • Occasionally represents Nintendo at off-site consumer events.
  • Maintains area inventory including performing cycle-counts and ordering products and supplies.
  • Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room.
  • Maintains departmental lists, databases, customer profiles, and resource materials.
  • Creates, updates, and maintains departmental process & training documents.
  • Manipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.).
  • Compiles and prepares daily and month-end reporting.

SUMMARY OF REQUIREMENTS
  • Minimum of one year of related retail experience.
  • Previous retail experience, preferably at a high volume or flagship location.
  • Ability and willingness to develop game knowledge and experience.
  • Ability to perform routine display repair/maintenance.
  • Accurate cash and inventory control experience.
  • High school diploma or equivalent.
  • Valid driver license and insurance.

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Pay Range:
$23.66-$31.84 USD

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