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Disneyland Customer Service Jobs (NOW HIRING)

Customer Service Representative

Los Angeles, CA · On-site

$17.25 - $23.50/hr

We're looking for an Ecommerce Customer Service Representative to join our team by assisting ... Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry ...

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... As a Disneyland Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. Knowledge of PMS systems ... As a Disneyland ® Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... As a Disneyland ® Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... As a Disneyland ® Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Deli Host

East Meadow, NY · On-site

$17.75 - $18/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Selecting, packaging, and pricing products ordered by customers at the service bar * Maintain work ...

Fish Host

Danbury, CT · On-site

$17.75 - $21.38/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Great customer service * Good oral communication Satisfy: * Greet customers with a friendly smile ...

Optician - Optical Sales

Newport Beach, CA · On-site

$18.50 - $24/hr

You should already have the customer service experience or desire to make people think they are not at a doctor's office, but at Disneyland or a guest at a 5 star hotel. Personality and attitude is ...

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... to customer service: "Rule #1 - The Customer is Always Right"; Rule #2 - If the Customer is Ever ...

SECURITY OFFICER

Farmingdale, NY · On-site

$18 - $20/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Provide exceptional customer service Major Responsibilities: * Inspect interior/ exterior of ...

$17.70 - $18.20/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Provide exceptional customer service What you bring to the team: * Entry level - 1 to 2 years of ...

Posted today

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Disneyland Customer Service information

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How much do disneyland customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for disneyland customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Disneyland Customer Service?

A Disneyland Customer Service job involves assisting guests with inquiries, resolving concerns, and ensuring they have a magical experience. Responsibilities may include providing park information, handling ticketing issues, and addressing guest feedback. Team members are expected to be friendly, knowledgeable, and dedicated to creating a positive atmosphere. This role may require strong communication skills and the ability to work in a fast-paced environment while maintaining Disney’s high standards of service.

What are the typical daily responsibilities of a Disneyland Customer Service?

As a Disneyland Customer Service representative, your daily responsibilities include welcoming guests, answering questions about the park, assisting with ticketing and reservations, and resolving any concerns or issues that arise. You will often collaborate with other cast members and various departments to ensure that guests have a seamless and enjoyable visit. The role may also involve handling lost and found inquiries, providing directions, and offering recommendations for attractions or dining. Working in a fast-paced, team-oriented environment, you’ll have the opportunity to positively impact thousands of guests each day.

What are the key skills and qualifications needed to thrive in the Disneyland Customer Service position, and why are they important?

To thrive as a Disneyland Customer Service representative, you need strong communication and problem-solving skills, with a high school diploma or equivalent typically required. Familiarity with point-of-sale systems, reservation platforms, and park-specific software tools is often expected for daily operations. Exceptional teamwork, adaptability, and a genuine enthusiasm for creating magical guest experiences help employees stand out. These skills are essential for efficiently handling guest inquiries, resolving issues, and ensuring positive memories for all park visitors.

More about Disneyland Customer Service jobs

What cities are hiring for Disneyland Customer Service jobs?

Cities with the most Disneyland Customer Service job openings:

What are the most commonly searched types of Disneyland Customer Service jobs?

The most popular types of Disneyland Customer Service jobs are:

What states have the most Disneyland Customer Service jobs?

States with the most job openings for Disneyland Customer Service jobs include:

What are popular job titles related to Disneyland Customer Service jobs?

For Disneyland Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Disneyland Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Los Angeles, CA • On-site

Karen Kane
Apparel and Accessories Stores • 201 - 500 employees

$17.25 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago


Key responsibilities

  • Respond, answer, and resolve customer inquiries and concerns via phone, email, and live chat.

  • Assist customers with placing, tracking, and returning orders, and help prepare incoming ecommerce merchandise for shipment.

  • Communicate product details and current promotions to customers and internal teams to improve online product descriptions and customer experience.


Job description

We’re looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service.


About the Role - Job Responsibilities Include:

  • Respond, answer, and resolve any customer inquiries and concerns
  • Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise
  • Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
  • Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions
  • Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
  • Provide product detail to our Ecommerce team to help improve online product descriptions
  • Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise
  • Offer suggestions as needed to improve team processes or efficiencies
  • Respond promptly and accurately to customer inquiries and requests
  • Assist customers with placing, tracking, and returning orders
  • Work with Ecommerce team on related initiatives and activities as needed


Qualifications - Candidate Requirements:

  • High school diploma / GED
  • Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
  • Ability to read, write, and speak in both English and Spanish (bilingual)
  • Self-motivated with the ability to question and learn new tasks quickly
  • Ability to empathize with and prioritize customer needs
  • Ability to determine customer needs and provide appropriate solutions
  • Highly motivated, energetic and upbeat personality
  • Microsoft Office Knowledge – Outlook, Excel, and Word
  • Ability to work independently and with a team


Pay range and compensation package - Benefits:

  • 401k plan with partial company match
  • Comprehensive healthcare, dental, and vision plan
  • Clothing discount
  • Voluntary life insurance, as well as short-term and long-term disability policies
  • Voluntary free annual biometric health test
  • Early access to company sample sales
  • Company-sponsored Wellness program
  • Access to free monthly health & mindfulness webinars
  • Seasonal monetary awards for participation in company Fitness Challenges
  • Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country
  • Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others