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Disneyland Customer Service Jobs (NOW HIRING)

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... As a Disneyland Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. Knowledge of PMS systems ... As a Disneyland ® Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... As a Disneyland ® Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... As a Disneyland ® Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Cashier

Danbury, CT · On-site

$17.25 - $18/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Flexible * Great Customer Service * Excellent Communication skills * Willing to work in other ...

Production Assistant

Danbury, CT · On-site

$17.25 - $18/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Provide exceptional customer service Why you'll love working here! Family Oriented: We respect the ...

Floral Assistant

Norwalk, CT · On-site

$17.25 - $20/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Provide outstanding customer service by helping customers with product selection and answering ...

Costume Character

Danbury, CT · On-site

$17.25 - $20/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Great customer service * Good oral communication What you bring to the team: * Great work ethic

Deli Host

East Meadow, NY · On-site

$17.75 - $18/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Selecting, packaging, and pricing products ordered by customers at the service bar * Maintain work ...

Front End Cashier

East Meadow, NY · On-site

$17.25 - $17.50/hr

Stew's earned its nickname, the "Disneyland of Dairy Stores" because of its country-fair atmosphere ... Provide exceptional customer service What you bring to the team: * Great work ethic * Honest worker

Guest Service Agent

Anaheim, CA · On-site

$15.75 - $20/hr

Previous customer service experience or equivalent training required. * Knowledge of PMS systems ... from Disneyland Resort via direct shuttle service. Camelot Golfland, Honda Center, and Angel ...

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Disneyland Customer Service information

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How much do disneyland customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for disneyland customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Disneyland Customer Service?

A Disneyland Customer Service job involves assisting guests with inquiries, resolving concerns, and ensuring they have a magical experience. Responsibilities may include providing park information, handling ticketing issues, and addressing guest feedback. Team members are expected to be friendly, knowledgeable, and dedicated to creating a positive atmosphere. This role may require strong communication skills and the ability to work in a fast-paced environment while maintaining Disney’s high standards of service.

What are the typical daily responsibilities of a Disneyland Customer Service?

As a Disneyland Customer Service representative, your daily responsibilities include welcoming guests, answering questions about the park, assisting with ticketing and reservations, and resolving any concerns or issues that arise. You will often collaborate with other cast members and various departments to ensure that guests have a seamless and enjoyable visit. The role may also involve handling lost and found inquiries, providing directions, and offering recommendations for attractions or dining. Working in a fast-paced, team-oriented environment, you’ll have the opportunity to positively impact thousands of guests each day.

What are the key skills and qualifications needed to thrive in the Disneyland Customer Service position, and why are they important?

To thrive as a Disneyland Customer Service representative, you need strong communication and problem-solving skills, with a high school diploma or equivalent typically required. Familiarity with point-of-sale systems, reservation platforms, and park-specific software tools is often expected for daily operations. Exceptional teamwork, adaptability, and a genuine enthusiasm for creating magical guest experiences help employees stand out. These skills are essential for efficiently handling guest inquiries, resolving issues, and ensuring positive memories for all park visitors.

More about Disneyland Customer Service jobs

What cities are hiring for Disneyland Customer Service jobs?

Cities with the most Disneyland Customer Service job openings:

What are the most commonly searched types of Disneyland Customer Service jobs?

The most popular types of Disneyland Customer Service jobs are:

What states have the most Disneyland Customer Service jobs?

States with the most job openings for Disneyland Customer Service jobs include:

What job categories do people searching Disneyland Customer Service jobs look for?

The top searched job categories for Disneyland Customer Service jobs are:

Infographic showing various Disneyland Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Overview

Opportunity:  Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. 

Your Growth Path

Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager

Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary. 
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

Walking distance to Downtown Disney & Disneyland Monorail. Enjoy the convenience and location of the Holiday Inn & Suites Anaheim Hotel. As a Disneyland Resort Good Neighbor Hotel, you can be assured of two things: quality and close proximity to the Disneyland Resort. We are only a 15-minute walk to Downtown Disney and the Disneyland Monorail. We are also happy to arrange transportation for our guests, provided by Anaheim Resort Transit (ART) at a nominal fee, directly to Disneyland.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Employment Type: FULL_TIME