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Manager Nintendo Customer Service Jobs (NOW HIRING)

Nintendo

Manager, Payments

Redmond, WA · Hybrid

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ... We are an equal opportunity employer offering a welcoming and inclusive environment in service to ...

Nintendo

Brand Ambassador - Milwaukee, WI

Milwaukee, WI · On-site

$23.06 - $32.29/hr

... customer service and display support to retail stores within a territory. Serves as a Nintendo ... Assesses priorities and manages tasks and/or schedule according to what is encountered in each ...

Nintendo

Manager, Talent Management

Redmond, WA · On-site

... service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at MANAGER-TALENT DEVELOPMENT ...

Nintendo

Sr Partner Marketing Specialist

Redmond, WA · On-site

$87K - $108K/yr

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... The Entertainment and Partner Experiences team in SI manages global IP partner marketing, retail ...

Nintendo

Engineer, Networking (NTD)

Redmond, WA · On-site

... and Nintendo of America Inc. (NOA) to deliver reliable, compliant, and auditable services with measurable outcomes. DESCRIPTION OF DUTIES • Configure, manage, and maintain Palo Alto Networks ...

Customer Service

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Servicing - Customer Advocate

Livonia, MI · On-site

$16 - $22.85/hr

Ability to manage multiple accounts while meeting productivity and regulatory deadlines ... Delinquency * Mortgage Operations * Customer Service * Loan Servicing * Loss Mitigation

Nintendo of America Inc

Manager, Payments

Redmond, WA · On-site

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 ... We are an equal opportunity employer offering a welcoming and inclusive environment in service to ...

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How much do manager nintendo customer service jobs pay per year?

As of Aug 10, 2026, the average yearly pay for manager nintendo customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Nintendo Customer Service vs Customer Support Supervisor?

AspectManager Nintendo Customer ServiceCustomer Support Supervisor
CredentialsExperience in customer service, leadership skills, possibly management certificationsCustomer service experience, supervisory skills, leadership training
Work EnvironmentCorporate office or call center within gaming industryCall centers, retail stores, or corporate support teams
Employer & IndustryNintendo, gaming and entertainment industryVarious companies across retail, tech, and gaming sectors
Search & Comparison IntentUnderstanding managerial roles in Nintendo customer supportComparing supervisory roles in customer service teams

The Manager Nintendo Customer Service oversees customer support teams within Nintendo, focusing on strategic management, team leadership, and ensuring customer satisfaction. In contrast, a Customer Support Supervisor typically manages daily operations of support staff, handling escalations and team performance. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making within Nintendo's gaming industry environment.

What cities are hiring for Manager Nintendo Customer Service jobs? Cities with the most Manager Nintendo Customer Service job openings:
What are the most commonly searched types of Nintendo Customer Service jobs? The most popular types of Nintendo Customer Service jobs are:
What states have the most Manager Nintendo Customer Service jobs? States with the most job openings for Manager Nintendo Customer Service jobs include:
Manager Nintendo Customer Service jobs near you

CONTRACT - Assoc CRM Marketing Analyst (Switch News)

Nintendo

Redmond, WA • On-site

$40 - $55/hr

Contractor

Medical

Posted 25 days ago

Nintendo rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

153rd of 242 rated software companies

Job description

Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.Based in Redmond, Wash.,
Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.
SUMMARY:
This role is part of the Digital Marketing department at Nintendo of America (NOA), supporting Switch News marketing efforts on device for Switch/Switch 2. Manages the creative production and approval processes for various Switch News marketing campaigns from project plan confirmation to file hand off. This is a 6-month contract position.
DESCRIPTION OF DUTIES
  • Drive the execution of one-off and automated, targeted and personalized Switch News content to engage Nintendo customers beyond purchase.
  • Execute creative updates based on feedback from business stakeholders
  • Author creative briefs that lay out direction for designers, copywriters and vendors about the key campaign message & strategies created by Switch News team.
  • Shephard projects, including requests to send surveys, through multiple rounds of creative approvals and reviews by internal and external stakeholders.
  • Review accuracy of customer-facing details in content Switch News marketing articles.
  • Ensure all assigned projects are delivered on time, within scope and within budget.
  • Coordinate with internal resources and third parties/vendors to ensure execution of campaigns.
  • Implement A/B testing procedures on campaigns as directed by Switch News team.
  • Contributes to monthly recaps and relays the output, recommendations and results to supervisor and management.
  • Work extensively with Digital Marketing peers to ensure that the development of campaigns and targeting specs within the CMS tool are built to campaign specifications.
  • Create and maintain comprehensive sets of campaign documentation repositories.
  • Ensure campaigns comply with COPPA, ESRB, and SPAM regulations at time of deployment.

SUMMARY OF REQUIREMENTS
  • Minimum 3 years of experience in digital marketing
  • Exceptional project management and organizational skills, with an unparalleled attention to detail
  • Passion for video games or Nintendo a plus.
  • Self-motivated individual with reliable means of staying organized and on schedule.
  • Excellent interpersonal skills; able to effectively work cross-functionally with strong verbal and written communication skills; experience working with external vendors preferred.
  • Proficiency with Content Management Systems (CMS) required.
  • Experience with A/B testing or content QA a plus
  • Experience with email marketing/push notification CRM a plus
  • Experience with marketing project management and ticketing tools such as Wrike or Opal a plus
  • Undergraduate degree in a related field, or equivalent experience.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
This contract position includes the base pay range listed below and is eligible for benefits through the employing agency. Agency benefits include eligibility for medical insurance, employee assistance program, and paid sick leave. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.
Pay range:
$40-$55 USD

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