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Assistant Nintendo Customer Service Jobs (NOW HIRING)

Ambassador - Nintendo NY

New York, NY

$46K - $52K/yr

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides ...

... customer service and display maintenance support to retail stores * Serves as a Nintendo brand ... May assist with reset of large planograms * Cleans and repairs displays * Distributes POP items

Be Seen First

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Customer Service Assistant

Washington, DC

$19.50 - $27/hr

Customer Service Assistant At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We ...

Customer Service Assistant Location: Fergus Falls, MN Compensation: $17.00-$18.00 per hour - paid weekly Job Type: Temporary About the Opportunity Doherty Staffing Solutions is hiring Customer ...

Customer Service Assistant

Merrimack, NH

$17.75 - $24.25/hr

Customer Service Assistant JELD-WEN is currently seeking a Customer Service Assistant to join our growing team. The Customer Service Assistant's main responsibilities are to receive and resolve ...

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How much do assistant nintendo customer service jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for assistant nintendo customer service in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

How much do Nintendo workers get paid?

Assistant Nintendo Customer Service representatives typically earn an hourly wage that ranges from $12 to $15, depending on experience and location. Entry-level positions may start at the minimum wage, and employees often receive benefits such as employee discounts and flexible schedules.

Is it hard to get hired by Nintendo?

The Assistant Nintendo Customer Service role typically requires good communication skills, familiarity with Nintendo products, and customer service experience. The hiring process can be competitive, often involving multiple interview stages and assessments of technical knowledge and interpersonal skills.

Can you work remotely for Nintendo?

For an Assistant Nintendo Customer Service role, remote work opportunities depend on the company's current policies and the specific position. Some customer service roles may be available remotely, especially those involving phone or online support, but others may require on-site presence. It is best to check the job listing or contact Nintendo directly for the most accurate information.

What is the difference between Assistant Nintendo Customer Service vs Customer Support Specialist?

AspectAssistant Nintendo Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in customer serviceHigh school diploma; relevant certifications can be a plus
Work EnvironmentRetail stores, call centers, or online support platforms within the gaming industryCall centers, online support, or corporate offices across various industries including gaming
Employer & Industry UsagePrimarily used by Nintendo and gaming retailersUsed across multiple industries including gaming, tech, and retail
Common Search & Comparison IntentYesYes

Assistant Nintendo Customer Service roles focus on supporting Nintendo customers with product inquiries, troubleshooting, and account issues within the gaming industry. Customer Support Specialists have a broader scope, assisting customers across various industries with similar support tasks. While both roles require strong communication skills and customer service experience, Assistant Nintendo Customer Service positions are more specialized in Nintendo products and gaming environments.

What does Nintendo customer service do?

An Assistant Nintendo Customer Service representative provides support to customers by answering questions, troubleshooting issues with Nintendo products, and assisting with account or warranty concerns. They often use communication tools like phone, chat, or email and require knowledge of Nintendo products and customer service skills.
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What job categories do people searching Assistant Nintendo Customer Service jobs look for? The top searched job categories for Assistant Nintendo Customer Service jobs are:
Ambassador - Nintendo NY

Ambassador - Nintendo NY

Nintendo

New York, NY

$46K - $52K/yr

Other

Posted 3 days ago


Nintendo rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

95th of 191 rated software companies


Job description

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including MarioDonkey KongThe Legend of ZeldaMetroidAnimal CrossingPikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. Nintendo is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, ancestry, citizenship or immigration status, sex/gender, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, pregnancy, medical condition, genetic information or any other protected status under applicable law. If you need assistance or a reasonable accommodation during the application process due to a disability, please contact recruitingcoordinators@noa.nintendo.com or 425-882-2040. 

SUMMARY:
Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides customers with unique and memorable Nintendo experience.

DESCRIPTION OF DUTIES

  • Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues.
  • Cross-sells merchandise, recommending products to anticipate and meet customer needs.
  • Promptly and accurately processes all point of sale transactions.
  • Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.
  • Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization.
  • Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays.
  • Supports daily accurate record keeping through focused cycle count procedures and product counts.
  • Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.
  • Assists with product events including line management, product demonstrations, and sales processing.
  • Occasionally represents Nintendo at off-site consumer events.
  • Maintains area inventory including performing cycle-counts and ordering products and supplies.
  • Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room.
  • Maintains departmental lists, databases, customer profiles, and resource materials.
  • Creates, updates, and maintains departmental process & training documents.
  • Manipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.).
  • Compiles and prepares daily and month-end reporting.

SUMMARY OF REQUIREMENTS

  • Minimum of one year of related retail experience.
  • Previous retail experience, preferably at a high volume or flagship location.
  • Ability and willingness to develop game knowledge and experience.
  • Ability to perform routine display repair/maintenance.
  • Accurate cash and inventory control experience.
  • High school diploma or equivalent.
  • Valid driver license and insurance.