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Home Based Nintendo Customer Service Jobs (NOW HIRING)

Nintendo

Program Manager (Nintendo Stores)

Redmond, WA · On-site

... home. For more information about Nintendo, please visit the company's website at SUMMARY: The ... Strong organizational, presentation, and customer service skills with the ability to lead without ...

Nintendo

CONTRACT - Sr Systems Engineer (NTD)

Redmond, WA

$117K - $160K/yr

A wholly owned subsidiary, Nintendo Technology Development, based in Redmond, Washington, creates ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

Nintendo

Manufacturing Engineer

Redmond, WA · Hybrid

$81K - $105K/yr

... we call home. For more information about Nintendo, please visit the company's website at ... Provides engineering solutions based on test result analysis. * Performs root cause analysis in ...

Nintendo

Manufacturing Engineer

Redmond, WA · On-site

$94K - $150K/yr

... we call home. For more information about Nintendo, please visit the company's website at ... Provides engineering solutions based on test result analysis. * Performs root cause analysis in ...

Hillview Health Center

Home Based Services

Elizabethton, TN · On-site +1

$11.75 - $14.75/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... Make note of any significant changes in the client to the agency/service Qualifications Ability to ...

Nintendo

Social Media Marketing Manager

Redmond, WA

... in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at Position Summary: The ...

Nintendo

Sr Manager, Live Events Production

Redmond, WA · On-site

$145K - $261K/yr

... in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at Bring world-class ...

Nintendo

GRC Engineer

Redmond, WA

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in ... in service to one another, our products, and the diverse consumers and communities we call home.

Nintendo

Social Media Marketing Manager

Redmond, WA · On-site

$120K - $217K/yr

... in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at Position Summary: The ...

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Home Based Nintendo Customer Service information

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How much do home based nintendo customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for home based nintendo customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Home Based Nintendo Customer Service vs Home Based Sony Customer Support?

AspectHome Based Nintendo Customer ServiceHome Based Sony Customer Support
Required CredentialsHigh school diploma or equivalent; knowledge of Nintendo productsHigh school diploma or equivalent; familiarity with Sony devices
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Industry UsageVideo game industry, electronicsConsumer electronics, gaming
Common Search IntentCustomer service roles for NintendoCustomer support roles for Sony

Both roles involve remote customer support in the electronics and gaming industry, requiring similar credentials and work environments. The main difference lies in the specific brand knowledge and product focus, with Nintendo roles centered on gaming consoles and software, while Sony roles cover a broader range of electronics and entertainment products.

What cities are hiring for Home Based Nintendo Customer Service jobs? Cities with the most Home Based Nintendo Customer Service job openings:
What are the most commonly searched types of Nintendo Customer Service jobs? The most popular types of Nintendo Customer Service jobs are:
What states have the most Home Based Nintendo Customer Service jobs? States with the most job openings for Home Based Nintendo Customer Service jobs include:
Home Based Nintendo Customer Service jobs near you
Program Manager (Nintendo Stores)

Program Manager (Nintendo Stores)

Nintendo

Redmond, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Nintendo rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

93rd of 186 rated software companies

Job description

Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.
SUMMARY:
The Nintendo stores department is Nintendo of America's DTC channel for physical store activations. Department supports the two current public locations (New York and San Francisco), the employee store and the occasional pop-up shop experiences. This role oversees and manages projects and programs that support business operations and technical systems for the Nintendo physical retail stores to drive DTC initiatives that deliver consumer-centric solutions, incremental value, and brand experience. The role also includes direct corporate support for the business operations.
DESCRIPTION OF DUTIES
  • Manages all project phases and related project resources for identified projects across multiple departments and divisions by using best practices in project methodology, ensuring project implementations are on time, on budget, and of high quality.
  • Manages day-to-day logistics of assigned projects, scope and associated tasks.
  • Works with leaders to plan and schedule project deliverables, goals, and milestones for complex department, company and global projects.
  • Performs or supports the execution of standardized project processes and methodologies.
  • Identifies, analyses, defines, and coordinates stakeholder needs and translates them into functional requirements.
  • Establishes, communicates, and manages appropriate project scope change management procedures.
  • Creates, updates, and maintains all documentation related to the projects including charters, work plans, timelines, issue/risk logs and budgets.
  • Conducts comparison processes to identify and develop process improvements; provides recommendations on next steps and manages deliverables.
  • Identifies and facilitates systematic improvements through project management best practices.
  • Provides subject matter expertise, guidance and PM design support.
  • Defines program roadmaps, sets objectives, and manages the end-to-end lifecycle of initiatives, including retail readiness and store improvements
  • Oversees and reviews requirements, business process models and recommendations related to proposed solutions
  • Collaborates with functional, operational and technical teams for development of programs to support physical stores.
  • Leads various activities to support Nintendo stores technology including system integration and user acceptance testing
  • Collects requests and prepares system requirements for technical teams to create bug fixes and enhancements
  • Supports plan development and management for retail activations including Pop-up store experiences.
  • Develops and maintains store operations policy, procedural and training documentation

SUMMARY OF REQUIREMENTS
  • Minimum of eight to ten (8-10) years of related experience. Retail/DTC industry a plus
  • Experience with solving complex issues where analysis of business, industry or data requires an in-depth evaluation of variable factors.
  • Demonstrated ability to execute operational strategic programs to support DTC operations, customer experience, and store performance targets.
  • Professional experience with a full understanding of project management methodologies; resolving a wide range of corporate and global issues in creative ways.
  • Strong organizational, presentation, and customer service skills with the ability to lead without authority.
  • Experience with solving complex issues where analysis of corporate and/or global situations or data requires an in-depth evaluation of variable factors.
  • Demonstrates mastery of handling complex cultural situations and project alignment with competing goals and ambiguities.
  • Advanced skills in MS Office and online project management tools (SmartSheet, SharePoint, Jira/Confluence, etc).
  • Requires specialized depth and/or breadth of expertise in own job family or field.
  • Formal Project Management certification (CAPM, PMI, PMP, CSM, etc..) or equivalent preferred.
  • Bachelor's degree in Project Management/Business or a related field, or equivalent.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.
This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Pay Range:
$120,900-$217,650 USD

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