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Home Based Nintendo Customer Service Jobs (NOW HIRING)

Manager, Software Engineering

Redmond, WA · On-site

$145K - $261K/yr

Based in Redmond, Washington, Nintendo of America serves as headquarters for Nintendo's operations ... in service to one another, our products, and the diverse consumers and communities we call home.

Sr Dev Ops Engineer

Redmond, WA · On-site

$120K - $217K/yr

... and communities we call home. For more information about Nintendo, please visit the company ... Builds monitoring that alert based on system data rather than outages. * Works closely with ...

Family Services: Apply a family-centered philosophy, recognizing parents as the "Primary Educator ... Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or ...

... service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at Team/Position Summary: The ...

Supply Chain Analyst

Redmond, WA · On-site

$94K - $150K/yr

... call home. For more information about Nintendo, please visit the company's website at SUMMARY ... Identify and deliver regular, actionable business and customer insights to business teams, NOA ...

Allocation Analyst

Redmond, WA · On-site

$82K - $131K/yr

... service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at Team/Position Summary: The ...

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Home Based Nintendo Customer Service information

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$10

$16

$26

How much do home based nintendo customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for home based nintendo customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Home Based Nintendo Customer Service vs Home Based Sony Customer Support?

AspectHome Based Nintendo Customer ServiceHome Based Sony Customer Support
Required CredentialsHigh school diploma or equivalent; knowledge of Nintendo productsHigh school diploma or equivalent; familiarity with Sony devices
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with flexible hours
Industry UsageVideo game industry, electronicsConsumer electronics, gaming
Common Search IntentCustomer service roles for NintendoCustomer support roles for Sony

Both roles involve remote customer support in the electronics and gaming industry, requiring similar credentials and work environments. The main difference lies in the specific brand knowledge and product focus, with Nintendo roles centered on gaming consoles and software, while Sony roles cover a broader range of electronics and entertainment products.

What cities are hiring for Home Based Nintendo Customer Service jobs? Cities with the most Home Based Nintendo Customer Service job openings:
What are the most commonly searched types of Nintendo Customer Service jobs? The most popular types of Nintendo Customer Service jobs are:
What states have the most Home Based Nintendo Customer Service jobs? States with the most job openings for Home Based Nintendo Customer Service jobs include:
Manager, Software Engineering

Manager, Software Engineering

Nintendo

Redmond, WA • On-site

$145K - $261K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Nintendo rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

93rd of 186 rated software companies


Job description

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
Based in Redmond, Washington, Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.
Summary: Within IT's Consumer Online & Publishing department, the Publisher Solutions (3PT) team manages a suite of tools that serve game developers in approving and publishing their games on the Nintendo Switch platform. In this role you will manage the team of engineers building and maintaining the systems used to get games into the hands of gamers. From the web portal developers use to describe products, to tracking a game's certification, to ordering and printing game cartridges, you will support the team writing the software to power every step of the process. Ideal candidates will have a deep, firsthand experience with software engineering and experience shipping and maintaining live services. We use a microservices architecture and are constantly evolving our technology to keep pace with the business. This team is responsible for the Nintendo Developer Portal (NDP), find out more about our main product publishing platform here - https://developer.nintendo.com/
Description of Duties:
  • Provides overall direction and effectively manages information technology and computing systems/software associated with assigned area.
  • Plans, coordinates, directs, and designs technology-related activities of the organization, as well as providing administrative direction and support for daily operational activities.
  • Works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
  • Manages and develops team of software engineers, providing guidance and training to effectively support professional growth and appropriate use of technology.
  • Monitors and maintains hardware/software technology to ensure maximum access and efficient, secure and stable environments.
  • Executes tactical plans through assigned team and ensures alignment with company priorities and long-term strategy. Supports senior leadership with long-term tactical plan development.
  • Oversee and manages contracts, budgets and vendors associated with assigned areas and projects.
  • Ensures work is compliant with established processes, J-SOX and other internal controls. (i.e., SDLC, change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc.).
  • Creates disaster recovery plans, scripts, and tests.
  • Establishes and manages team and department goals, objectives, and metrics.

Summary of Requirements:
  • Requires a minimum of six to eight (6 - 8) years of related experience, including previous people management experience.
  • Intermediate to advanced project and program management knowledge.
  • A proven track record of managing, organizing, overseeing and delivering on complex projects.
  • Undergraduate degree in Computer Science, a related field, or equivalent or combination of education and
  • Demonstrated ability to lead and develop staff in a dynamic environment.
  • Experience managing delivery of enterprise scale, complex applications.
  • Working experience with deployment automation, microservices architecture, and cloud-based development
  • Experience working with global development teams on enterprise web applications.
  • Background in full-stack end-to-end development experience preferred.
  • Passion for video games a plus
  • Technology stack includes - serverless Java, React.js, Spring Boot, Graph QL, AWS (CDK, Lambda, S3), etc.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.
This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Pay Range:
$145,150-$261,200 USD