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Full Time Nintendo Customer Service Jobs (NOW HIRING)

Nintendo

Ambassador - Nintendo REDMOND

Redmond, WA

$47K - $53K/yr

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides ...

Nintendo

Ambassador - Nintendo REDMOND

Redmond, WA · On-site

$24.42 - $34.16/hr

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides ...

Nintendo

IT Project Manager - Salesforce

Redmond, WA · On-site

$120K - $217K/yr

... customer relationships within all organizational levels of Nintendo and ensures seamless ... services meet Nintendo standards. * Ensuring that team produces work that adheres to Salesforce ...

Nintendo

Retail & Digital Strategy Manager

Redmond, WA · Hybrid

$63K - $80K/yr

We are an equal opportunity employer offering a welcoming and inclusive environment in service to ... Nintendo's offerings including effective merchandising, promotional strategies, and customer ...

Nintendo

IT Project Manager - Salesforce

Redmond, WA · Hybrid

$110K - $130K/yr

... customer relationships within all organizational levels of Nintendo and ensures seamless ... services meet Nintendo standards. * Ensuring that team produces work that adheres to Salesforce ...

Nintendo

Forecast & Strategic Planning Analyst

Redmond, WA · On-site

$82K - $131K/yr

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... We are an equal opportunity employer offering a welcoming and inclusive environment in service to ...

Nintendo

Sr Software Engineer - Gameplay (NST)

Redmond, WA · On-site

$162K - $224K/yr

Nintendo Software Technology Corporation Nintendo Software Technology Corporation, based in Redmond ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

Nintendo

Sr Software Engineer - Gameplay (NST)

Redmond, WA · On-site +1

$137K - $180K/yr

Nintendo Software Technology Corporation Nintendo Software Technology Corporation, based in Redmond ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

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Full Time Nintendo Customer Service information

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How much do full time nintendo customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for full time nintendo customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Nintendo Customer Service vs Full Time Sony Customer Support?

AspectFull Time Nintendo Customer ServiceFull Time Sony Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; technical knowledge beneficial
Work EnvironmentOffice or call center; gaming retail settingsCall centers, remote support, or retail environments
Employer & Industry UsageNintendo, gaming industrySony, electronics and entertainment industry
Common Search & Comparison IntentCustomer service roles in gamingCustomer support roles in electronics

Both roles involve assisting customers, troubleshooting issues, and providing product information. Nintendo Customer Service focuses on gaming consoles and related products, while Sony Customer Support covers a broader range of electronics and entertainment devices. The key differences lie in the specific product knowledge and industry focus, but both require strong communication skills and customer service experience.

Does full time Nintendo customer service have 24 hour customer service?

Full-time Nintendo customer service positions typically do not offer 24-hour support. Most customer service roles are scheduled during standard business hours, although some companies may have extended or shift-based hours to cover different time zones or peak periods. It is advisable to check specific job postings for exact shift details and availability.
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Full Time Nintendo Customer Service jobs near you
Infographic showing various Full Time Nintendo Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Ambassador - Nintendo REDMOND

Nintendo

Redmond, WA

$47K - $53K/yr

Full-time

Posted 6 days ago

Nintendo rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

158th of 247 rated software companies

Job description

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/. 

SUMMARY:
Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides customers with a unique and memorable Nintendo experience.

DESCRIPTION OF DUTIES

  • Supports training of new and existing team members including onboarding, sales floor operations, point of sales operations, and cycle count procedures.
  • Identifies and communicates opportunities to improve customer service and drive store traffic.
  • Engages in a secondary specialty in support of the store's business needs.
  • Responsible for assisting with sales floor operations for short periods of time including meal breaks, customer interactions, and general customer issues.
  • Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues.
  • Cross-sells merchandise, recommending products to anticipate and meet customer needs.
  • Promptly and accurately processes all point of sale transactions.
  • Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.
  • Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization.
  • Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays.
  • Supports daily accurate record keeping through focused cycle count procedures and product counts.
  • Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.
  • Assists with product events including line management, product demonstrations, and sales processing.
  • Occasionally represents Nintendo at off-site consumer events.

SUMMARY OF REQUIREMENTS

  • Minimum of 2 years' retail experience, preferably at a high volume or flagship location.
  • Ability and willingness to develop game knowledge and experience.
  • Ability to perform routine display repair/maintenance.
  • Accurate cash and inventory control experience.
  • High school diploma or equivalent.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is on-site in Redmond, WA. 

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