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Full Time Nintendo Customer Service Jobs (NOW HIRING)

Nintendo

Program Manager (Nintendo Stores)

Redmond, WA · On-site

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... Strong organizational, presentation, and customer service skills with the ability to lead without ...

Nintendo

Brand Ambassador - St Louis, MO

Saint Louis, MO · On-site

$23.06 - $32.29/hr

Provides merchandising service, product education, product demonstration, customer service and display support to retail stores within a territory. Serves as a Nintendo Brand Ambassador (NBA) for ...

Nintendo

Brand Ambassador - Denver, CO

Denver, CO · On-site

$25.88 - $36.23/hr

Provides merchandising service, product education, product demonstration, customer service and display maintenance support to retail stores * Serves as a Nintendo brand ambassador for both retail ...

Nintendo

Sr Credit & AR Coordinator

Redmond, WA · On-site

$28.13 - $39.38/hr

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... We are an equal opportunity employer offering a welcoming and inclusive environment in service to ...

Nintendo

Supply Chain Analyst

Redmond, WA · On-site

$94K - $150K/yr

Nintendo of America About Nintendo of America : From the launch of the Nintendo Entertainment ... Identify and deliver regular, actionable business and customer insights to business teams, NOA ...

Nintendo

Sr Software Engineer - Gameplay (NST)

Redmond, WA · On-site

$149K - $224K/yr

Nintendo Software Technology Corporation Nintendo Software Technology Corporation, based in Redmond ... We offer a welcoming and inclusive environment in service to one another, our products, the diverse ...

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How much do full time nintendo customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for full time nintendo customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get hired by Nintendo?

Getting hired for a full-time Nintendo customer service position can be competitive, as the company looks for candidates with strong communication skills, customer service experience, and familiarity with gaming products. Candidates often go through multiple interview stages, including skills assessments and background checks, to demonstrate their suitability for the role.

What is the difference between Full Time Nintendo Customer Service vs Full Time Sony Customer Support?

AspectFull Time Nintendo Customer ServiceFull Time Sony Customer Support
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; technical knowledge beneficial
Work EnvironmentOffice or call center; gaming retail settingsCall centers, remote support, or retail environments
Employer & Industry UsageNintendo, gaming industrySony, electronics and entertainment industry
Common Search & Comparison IntentCustomer service roles in gamingCustomer support roles in electronics

Both roles involve assisting customers, troubleshooting issues, and providing product information. Nintendo Customer Service focuses on gaming consoles and related products, while Sony Customer Support covers a broader range of electronics and entertainment devices. The key differences lie in the specific product knowledge and industry focus, but both require strong communication skills and customer service experience.

Does Nintendo have work from home jobs?

Full Time Nintendo Customer Service positions are typically based in physical locations, but some roles may offer remote work options depending on the company's policies and the specific job requirements. Candidates should review individual job postings for remote work availability and necessary skills such as communication and technical proficiency. Remote customer service roles often require reliable internet and a suitable workspace.

How much do Nintendo employees get paid?

Nintendo customer service representatives typically earn an hourly wage that ranges from $10 to $15, depending on experience and location. Full-time employees may also receive benefits such as health insurance and paid time off, with salaries varying based on role and seniority.

What are the hours for Nintendo customer service?

Nintendo customer service hours typically vary depending on the region and support channel, but generally they operate during standard business hours, such as 9 a.m. to 5 p.m. local time, Monday through Friday. Some support options, like live chat or phone support, may offer extended or limited hours, especially during product launches or holiday seasons.
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What cities are hiring for Full Time Nintendo Customer Service jobs? Cities with the most Full Time Nintendo Customer Service job openings:
What are the most commonly searched types of Nintendo Customer Service jobs? The most popular types of Nintendo Customer Service jobs are:
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Full Time Nintendo Customer Service jobs near you
Infographic showing various Full Time Nintendo Customer Service job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Program Manager (Nintendo Stores)

Program Manager (Nintendo Stores)

Nintendo

Redmond, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Nintendo rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

95th of 188 rated software companies

Job description

Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at https://www.nintendo.com/.
SUMMARY:
The Nintendo stores department is Nintendo of America's DTC channel for physical store activations. Department supports the two current public locations (New York and San Francisco), the employee store and the occasional pop-up shop experiences. This role oversees and manages projects and programs that support business operations and technical systems for the Nintendo physical retail stores to drive DTC initiatives that deliver consumer-centric solutions, incremental value, and brand experience. The role also includes direct corporate support for the business operations.
DESCRIPTION OF DUTIES
  • Manages all project phases and related project resources for identified projects across multiple departments and divisions by using best practices in project methodology, ensuring project implementations are on time, on budget, and of high quality.
  • Manages day-to-day logistics of assigned projects, scope and associated tasks.
  • Works with leaders to plan and schedule project deliverables, goals, and milestones for complex department, company and global projects.
  • Performs or supports the execution of standardized project processes and methodologies.
  • Identifies, analyses, defines, and coordinates stakeholder needs and translates them into functional requirements.
  • Establishes, communicates, and manages appropriate project scope change management procedures.
  • Creates, updates, and maintains all documentation related to the projects including charters, work plans, timelines, issue/risk logs and budgets.
  • Conducts comparison processes to identify and develop process improvements; provides recommendations on next steps and manages deliverables.
  • Identifies and facilitates systematic improvements through project management best practices.
  • Provides subject matter expertise, guidance and PM design support.
  • Defines program roadmaps, sets objectives, and manages the end-to-end lifecycle of initiatives, including retail readiness and store improvements
  • Oversees and reviews requirements, business process models and recommendations related to proposed solutions
  • Collaborates with functional, operational and technical teams for development of programs to support physical stores.
  • Leads various activities to support Nintendo stores technology including system integration and user acceptance testing
  • Collects requests and prepares system requirements for technical teams to create bug fixes and enhancements
  • Supports plan development and management for retail activations including Pop-up store experiences.
  • Develops and maintains store operations policy, procedural and training documentation

SUMMARY OF REQUIREMENTS
  • Minimum of eight to ten (8-10) years of related experience. Retail/DTC industry a plus
  • Experience with solving complex issues where analysis of business, industry or data requires an in-depth evaluation of variable factors.
  • Demonstrated ability to execute operational strategic programs to support DTC operations, customer experience, and store performance targets.
  • Professional experience with a full understanding of project management methodologies; resolving a wide range of corporate and global issues in creative ways.
  • Strong organizational, presentation, and customer service skills with the ability to lead without authority.
  • Experience with solving complex issues where analysis of corporate and/or global situations or data requires an in-depth evaluation of variable factors.
  • Demonstrates mastery of handling complex cultural situations and project alignment with competing goals and ambiguities.
  • Advanced skills in MS Office and online project management tools (SmartSheet, SharePoint, Jira/Confluence, etc).
  • Requires specialized depth and/or breadth of expertise in own job family or field.
  • Formal Project Management certification (CAPM, PMI, PMP, CSM, etc..) or equivalent preferred.
  • Bachelor's degree in Project Management/Business or a related field, or equivalent.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.
This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Pay Range:
$120,900-$217,650 USD

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