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Online Retail Customer Service Jobs (NOW HIRING)

EZCORP

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Customer Service

Reno, NV · On-site

$14.50 - $16.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

Sherwin-Williams

Retail Customer Service

Englewood, OH · On-site

$16.50/hr

Customer Service Specialist This position is essential to the success of our retail stores ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Newport, KY · On-site

$16.83/hr

Customer Service Specialist This position is essential to the success of our retail stores ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Westfield, IN · On-site

$17.05/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Carmel, IN · On-site

$17.05/hr

Customer Service Specialist This position is essential to the success of our retail stores ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Troy, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Westfield, IN · On-site

$17.05/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Troy, OH · On-site

$16.83/hr

Customer Service Specialist This position is essential to the success of our retail stores ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Michael's Inc

Retail Customer Service

Riverhead, NY · On-site

$17 - $20/hr

... Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload ... job requires Retail and/or customer service experience preferred Physical Requirements Work ...

Sherwin-Williamsin

Retail Customer Service

Jackson, WY · On-site

$15.50 - $17/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Lebanon, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williamsin

Retail Customer Service

West Chester, OH

$15.25 - $18/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

EZCORP

Retail Customer Service

Calumet City, IL · On-site

$14.25 - $15.75/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

Sherwin-Williams

Retail Customer Service

Evansville, IN · On-site

$14.50 - $19/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

Sherwin-Williams

Retail Customer Service

Westfield, IN · On-site

$17.05/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...

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Online Retail Customer Service information

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How much do online retail customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for online retail customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What does an online retail customer service representative do?

An Online Retail Customer Service representative assists customers with inquiries, issues, and orders related to an online store. Their responsibilities include answering questions about products, processing returns or exchanges, tracking shipments, and resolving complaints. They communicate with customers through various channels such as email, chat, or phone to ensure a positive shopping experience. They also work closely with other departments to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as an online retail customer service representative?

To excel as an Online Retail Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with e-commerce platforms, often supported by a high school diploma or equivalent. Experience with CRM systems, live chat software, and order management tools is commonly expected. Patience, empathy, and adaptability are crucial soft skills for effectively resolving customer inquiries and complaints. These competencies are essential for delivering excellent customer experiences, building brand loyalty, and efficiently handling high volumes of online interactions.

How does an online retail customer service representative typically collaborate with other departments to resolve customer issues?

Online Retail Customer Service representatives often work closely with departments such as shipping, inventory, and technical support to quickly resolve customer concerns. For example, if a customer reports a delayed order, the representative may coordinate with the warehouse or logistics team to track the package and provide updates. Collaboration with the returns or product teams is also common when handling refunds or product inquiries. This teamwork ensures customer issues are resolved efficiently, and representatives develop a clear understanding of the company's operations.
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What are the most commonly searched types of Retail Customer Service jobs?

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What states have the most Online Retail Customer Service jobs?

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Online Retail Customer Service jobs near you
Infographic showing various Online Retail Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Retail Customer Service

West Valley City, UT • On-site

EZCORP
Finance and Insurance • 5 - 10K employees

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

People enjoy working here

Respectful managers

Learn new skills

Learn more about EZCORPexternal

$14.50 - $15.75/hr

Other

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Address: 3105 West 3500 South West Valley City, Utah 84119
Brand: EZPawn
We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.
Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position
  • Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours - Better Than Traditional Retail
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount
Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties
Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test (performed after a conditional offer)
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.
*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.
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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

View All EZCORP Jobs

What EZCORP employees say

Pay

Benefits

Hours and flexibility

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