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Retail Customer Service Associate Jobs (NOW HIRING)

RANVERTIFF LLC DBA THE UPS STORE

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Retail Customer Service Associate

Herndon, VA · On-site

$12.41 - $14/hr

As a Customer Service Associate, you'll be the face of our store -- helping customers with shipping ... Prior retail/customer service experience preferred * Basic computer and typing skills * Fluent in ...

TJX Companies

Retail Customer Service Associate

Mentor, OH · On-site

$13.50 - $14/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

TJX Companies

Retail Customer Service associate

Shelton, CT · On-site

$16.94 - $17.44/hr

Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

FedEx Office

Retail Customer Service Associate

Decatur, GA · On-site

$14.75 - $16/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

New

FedEx Office

Retail Customer Service Associate

Charlotte, NC · On-site

$14 - $15.50/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Abilene, TX · On-site

$14.50 - $16/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Orlando, FL

$14 - $15.50/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Hampton, VA · On-site

$14.50 - $16/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Newnan, GA · On-site

$13.50 - $15/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

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Retail Customer Service Associate information

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How much do retail customer service associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for retail customer service associate in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Customer Service Associate, and why are they important?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by Retail Customer Service Associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are Retail Customer Service Associates?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What cities are hiring for Retail Customer Service Associate jobs? Cities with the most Retail Customer Service Associate job openings:
What are the most commonly searched types of Retail Customer Service jobs? The most popular types of Retail Customer Service jobs are:
Who are the top companies hiring for Retail Customer Service Associate jobs? The top employers for Retail Customer Service Associate jobs are:
What states have the most Retail Customer Service Associate jobs? States with the most job openings for Retail Customer Service Associate jobs include:
Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,565 per year, or $15.2 per hour.
Retail Customer Service Associate

Retail Customer Service Associate

Batteries Plus Bulbs

Hales Corners, WI

$12 - $15/hr

Other

PTO

Posted 20 days ago

Batteries Plus rating

6.0

Company rating: 6.0 out of 10

Batteries Plus

Based on 87 frontline employees who took The Breakroom Quiz

6.6

Company rating compared to similar companies: 6.6 out of 10

Technology retailers average

Based on 4,779 frontline employees who took The Breakroom Quiz

The best things about working at Batteries Plus

  • 88%

    88% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 86%

    86% say they have respectful managers

    say they have respectful managers

  • 83%

    83% say they don’t do unpaid extra work

    say they don’t do unpaid extra work

Featured by Batteries Plus, based on 87 Breakroom Quiz responses from their frontline employees

Job description

5636 South 108th Street, Hales Corners, WI, USA | Hourly | 12-15 per hour | Full Time

Retail Customer Service Associate

Batteries Plus Bulbs in Hales Corners, WI, is actively seeking to hire an energetic and dependable, full-time Retail Customer Service Associate to join our team! This entry-level position earns a competitive pay range of $12.00 - 15.00 / hr plus bonuses based on sales! In addition to great pay, we offer our Retail Customer Service Associate paid time off, paid holidays, Our ideal candidate will be eager to learn small electronic device repair and has excellent customer service skills. If this sounds like the opportunity you've been looking for, apply today!

ABOUT BATTERIES PLUS BULBS

Batteries Plus Bulbs is a family-operated business with 25 years of experience. We are the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels.

A DAY IN THE LIFE OF A RETAIL CUSTOMER SERVICE ASSOCIATE

You arrive for each shift excited to meet new people, promote and assist with products, services, and solutions associated with the Batteries Plus Bulbs operation. As a Retail Customer Service Associate, you love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued. You will have the chance to advance your sales techniques to up-sell products and to educate customers on batteries, lighting, and electronic devices.

You are excited about this fantastic opportunity to learn new technical skills! At times, you repair our customers' cell phones, tablets, and other devices. You also test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more. Don't worry if you don't have smartphone repair experience, we'll train you on everything you need to know to assist our clients with their technology troubles.

You take charge of challenging opportunities as they arise and provide excellent customer service. You are the key to helping customers find the correct solution to their battery, lighting, and cell phone problems. You feel a great sense of accomplishment in seeing your efforts pay off in your paycheck. You feel good about representing a company with a solid reputation and playing an important part in their success.

QUALIFICATIONS

  • High school diploma or equivalent

  • Must be at least 18 years old

  • Excellent customer service and communication skills

  • Ability to work cooperatively and collaboratively with others

  • Ability to work under time constraints in a fast-paced and rapidly changing environment

We will train the right person! Are you a team player with a positive, can-do attitude? Do you have excellent communication and interpersonal skills? Are you self-motivated and able to work independently? Are you interested in learning more about device repair? If so, then we want you to join our team !

WORK SCHEDULE

Our hours of operation are Mon-Sat: 8am-7pm, and Sun: 9am-6pm. We are looking for someone who is willing to work a flexible schedule.

ARE YOU READY TO JOIN OUR TEAM AS A RETAIL CUSTOMER SERVICE ASSOCIATE?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that this entry-level position would be a great fit for you, please fill out our initial 3-minute mobile-friendly application. We look forward to meeting you!

Working at Batteries Plus

Perks for frontline workers

From Batteries Plus, via Breakroom

  • Full-benefits package including medical and dental insurance options

  • Tuition reimbursement program

  • Competitive employee discounts

  • Paid Time Off Available

  • 401k available

About Batteries Plus, in their own words

From Batteries Plus

At Batteries Plus, we bring Power to Your Life for what moves you forward today and tomorrow. It’s not a 9-5. It’s who we are. And we didn’t become experts overnight, but after 30 years with over 700 locations, we’re now the authority, and your trusted go-to power source for whatever moves you.

What Batteries Plus employees say

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