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Retail Customer Service Associate Jobs (NOW HIRING)

FedEx Office

Retail Customer Service Associate

Lawrence, KS

$14.25 - $15.50/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Nashville, TN · On-site

$14.50 - $16/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Phoenix, AZ · On-site

$15 - $16.50/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Las Vegas, NV · On-site

$14.25 - $15.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Antioch, TN · On-site

$14.25 - $15.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Celina, TX

$13.50 - $14.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Temple, TX · On-site

$14 - $15.25/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Eagan, MN · On-site

$15.25 - $16.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Bartlett, TN · On-site

$13.50 - $14.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Columbia, MO · On-site

$14.25 - $15.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

Chico, CA · On-site

$15.25 - $16.75/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

FedEx Office

Retail Customer Service Associate

North Haven, CT · On-site

$15 - $16.50/hr

Assists in the training of store team members Service * Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need * Provides customer expertise in ...

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How much do retail customer service associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for retail customer service associate in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Customer Service Associate, and why are they important?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by Retail Customer Service Associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What are Retail Customer Service Associates?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What cities are hiring for Retail Customer Service Associate jobs? Cities with the most Retail Customer Service Associate job openings:
What are the most commonly searched types of Retail Customer Service jobs? The most popular types of Retail Customer Service jobs are:
Who are the top companies hiring for Retail Customer Service Associate jobs? The top employers for Retail Customer Service Associate jobs are:
What states have the most Retail Customer Service Associate jobs? States with the most job openings for Retail Customer Service Associate jobs include:
Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,565 per year, or $15.2 per hour.

Retail Customer Service Associate

Pine Hollow Enterprises Inc

Concord, CA • On-site

$17 - $18/hr

Full-time

Posted 15 days ago

Job description

Diablo Circle K and Car Wash, a well-established quality-oriented full-service car wash, gas station, and C-store, located in Concord, CA is seeking to hire multiple Customer Service Associates.

Customer Service Representative

We want you to join our team as a Customer Service Representative if you have a desire to be challenged, work in a fast-paced, fun environment, and grow your career.

As a Customer Service Representative, you will enjoy:

  • Flexible Schedules
  • Bi-Weekly Pay
  • Full-Time or Part-Time
  • Stable Employer
  • Work With Fun, Motivated People
  • Car Wash Discounts
  • Performance Based Bonuses

Your key responsibilities:

You will greet customers, run a register, cashier, stock, clean, and make purchase suggestions. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. We are a local community store with many regular customers, providing for a very rewarding customer-focused experience.

Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store and car wash.

You are good at:

  • Selling products to customers
  • Enjoy a routine
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach, and manipulate objects with hands. This handwork requires eye-hand coordination and may require climbing a ladder to store and retrieve materials or place and remove signs

To apply for this position please respond to this posting with your resume and references. Pay starts at $17/hour up to $18/hour depending on experience.