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Retail Customer Service Manager Jobs (NOW HIRING)

Retail Customer Service

Antioch, TN ยท On-site

$15 - $16/hr

Retail Sales Associate / Retail Customer Service Pay range is based on experience from $15 to $16 ... Store Manager in Training position which includes a 12-week training program to build the ...

Retail Customer Service

Antioch, TN ยท On-site

$15 - $16/hr

Retail Sales Associate / Retail Customer Service Pay range is based on experience from $15 to $16 ... Store Manager in Training position which includes a 12-week training program to build the ...

Retail Customer Service

Orange, TX ยท On-site

$14.25 - $15.75/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Austin, TX ยท On-site

$14.75 - $16.25/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Minneapolis, MN ยท On-site

$16 - $17/hr

Retail Sales Associates / Retail Customer Service Pay range is based on experience from $16.00/hr ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Largo, FL ยท On-site

$12.75 - $14/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX ยท On-site

$11 - $15/hr

Retail Sales Associate / Retail Customer Service Address: 5502 Bellaire Blvd. Houston, Texas 77081 ... Store Manager in Training position which includes a 12-week training program to build the ...

Retail Customer Service

La Porte, TX ยท On-site

$11 - $15/hr

Retail Sales Associate / Retail Customer Service Address: 9708 Spencer Hwy La Porte, Texas 77571 ... Store Manager in Training position which includes a 12-week training program to build the ...

Retail Customer Service

Bryan, TX ยท On-site

$11 - $15/hr

Retail Sales Associate / Retail Customer Service Address: 2027 S. Texas Ave. Bryan, Texas 77802 ... Store Manager in Training position which includes a 12-week training program to build the ...

Retail Customer Service

Brownsville, TX ยท On-site

$12 - $15.75/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Austin, TX ยท On-site

$15 - $19.75/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Mission, TX ยท On-site

$11.75 - $15.50/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Houston, TX ยท On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Galveston, TX ยท On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Baytown, TX ยท On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Stafford, TX ยท On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Baytown, TX ยท On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Austin, TX ยท On-site

$15 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

Retail Customer Service

Bastrop, TX ยท On-site

$15 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

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Retail Customer Service Manager information

See salary details

$11

$22

$35

How much do retail customer service manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for retail customer service manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

How much does a retail customer service manager get?

A retail customer service manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the retail store. Some managers may earn bonuses or benefits that increase total compensation. The role often requires strong communication and leadership skills, with experience in retail operations.

What does a retail customer service manager do in retail?

A retail customer service manager oversees daily store operations, ensures excellent customer service, and manages staff to meet sales goals. They handle customer complaints, train employees, and maintain store standards, often using point-of-sale systems and performance metrics to improve service quality.

What cities are hiring for Retail Customer Service Manager jobs?

Cities with the most Retail Customer Service Manager job openings:

What are the most commonly searched types of Retail Customer Service jobs?

The most popular types of Retail Customer Service jobs are:

What states have the most Retail Customer Service Manager jobs?

States with the most job openings for Retail Customer Service Manager jobs include:

What are popular job titles related to Retail Customer Service Manager jobs?

For Retail Customer Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Retail Customer Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Retail Customer Service

Antioch, TN โ€ข On-site

$15 - $16/hr

Other

Medical, Retirement, PTO

Posted 5 days ago


Job description

Retail Sales Associate / Retail Customer Service

Pay range is based on experience from $15 to $16 per hour

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program

Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour

Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.