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Retail Customer Service Manager Jobs (NOW HIRING)

EZCORP

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... Follow the Career Path and apply for an Assistant Manager position which includes a 6-month ...

EZCorp, Inc.

Retail Customer Service

Reno, NV · On-site

$14.50 - $16.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... Follow the Career Path and apply for an Assistant Manager position which includes a 6-month ...

EZCORP

Retail Customer Service

Beaumont, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCORP

Retail Customer Service

Bastrop, TX · On-site

$15 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Bastrop, TX · On-site

$15 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCORP

Retail Customer Service

Durant, OK

$14/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$13.25 - $17.25/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Falfurrias, TX · On-site

$13 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCORP

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Miami, FL · On-site

$15 - $16/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Stafford, TX · On-site

$13.25 - $17.50/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Galveston, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCORP

Retail Customer Service

Austin, TX

$15 - $19.75/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCORP

Retail Customer Service

Nashville, TN · On-site

$16/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Brownsville, TX · On-site

$12 - $15.75/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

EZCorp, Inc.

Retail Customer Service

Conroe, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ...

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Retail Customer Service Manager information

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$11

$22

$35

How much do retail customer service manager jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for retail customer service manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

What cities are hiring for Retail Customer Service Manager jobs? Cities with the most Retail Customer Service Manager job openings:
What are the most commonly searched types of Retail Customer Service jobs? The most popular types of Retail Customer Service jobs are:
What states have the most Retail Customer Service Manager jobs? States with the most job openings for Retail Customer Service Manager jobs include:
Retail Customer Service Manager jobs near you
Infographic showing various Retail Customer Service Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.
Retail Customer Service Manager

Retail Customer Service Manager

Michaels Stores, Inc.

Lincoln, NE • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 22 hours ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

645th of 726 rated retailers

Job description

Store - LINCOLN-48TH ST, NE
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
  • Assist Store Manager in planning and supporting the scheduling and execution of store workload.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Achieve your KPI's; manage your team to achieve their role KPI's
  • Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
  • Manage and execute the inventory management processes in store
  • Manage and execute merchandise operations and Omni channel processes
  • Manage and execute shrink and safety programs.
  • Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
  • Serve as Manager on Duty (MOD)
  • Acknowledge customers, help locate product and provide solutions
  • Cross trained in Custom Framing selling and production
  • Assist with Omni channel processes

Other duties as assigned
Preferred Type of experience the job requires
  • Retail management leadership experience

Physical Requirements
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster

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