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Manager Retail Customer Service Representative Jobs

PostNet

Retail Customer Service Representative

Houston, TX · On-site

$14.50 - $19/hr

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible ... Outstanding time management and organizational skills * A high school diploma or equivalent ...

EZCORP

Retail Customer Service

Hialeah, FL · On-site

$13.75 - $18/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker)

EZCORP

Retail Customer Service

Brownsville, TX · On-site

$13 - $17.25/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker)

EZCORP

Retail Customer Service

Galveston, TX · On-site

$11 - $15/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

EZCORP

Retail Customer Service

Saint Paul, MN · On-site

$16 - $17/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

EZCorp, Inc.

Retail Customer Service

Austin, TX · On-site

$15 - $19.75/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

EZCORP

Retail Customer Service

Nashville, TN

$16/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

EZCORP

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

EZCORP

Retail Customer Service

Lawrence, IN · On-site

$13 - $15/hr

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

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Manager Retail Customer Service Representative information

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How much do manager retail customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for manager retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What does a manager retail customer service representative do in retail?

A manager retail customer service representative oversees daily store operations, ensures excellent customer service, and resolves customer issues. They also supervise staff, handle training, and maintain sales goals, often using point-of-sale systems and customer management tools.

What cities are hiring for Manager Retail Customer Service Representative jobs?

Cities with the most Manager Retail Customer Service Representative job openings:

What are the most commonly searched types of Retail Customer Service Representative jobs?

The most popular types of Retail Customer Service Representative jobs are:

What states have the most Manager Retail Customer Service Representative jobs?

States with the most job openings for Manager Retail Customer Service Representative jobs include:

Manager Retail Customer Service Representative jobs near you
Infographic showing various Manager Retail Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Retail Customer Service Representative

PostNet

Bronx, NY • On-site

$17/hr

Full-time

Re-posted 29 days ago

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking - must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required

Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail

Retail Customer Service Representative - Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Apply today!
Compensation: $17.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

What PostNet employees say

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