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Flex Retail Customer Service Representative Jobs

The London Group LLC

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Retail Customer Service Representative

Tampa, FL · On-site

$45K - $55K/yr

We are currently seeking Entry-Level Retail Customer Service Representatives who are passionate about helping others, eager to learn, and ready to grow within a collaborative, fast-paced environment.

Ceal Consulting

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Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

We are currently hiring motivated individuals for a full-time Retail Customer Service Representative position. This is an entry-level opportunity with paid training provided and clear opportunities ...

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Flex Retail Customer Service Representative information

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How much do flex retail customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for flex retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Flex Retail Customer Service Representative vs Retail Sales Associate?

AspectFlex Retail Customer Service RepresentativeRetail Sales Associate
CredentialsHigh school diploma; customer service experienceHigh school diploma; sales experience often preferred
Work EnvironmentCustomer support, call centers, in-store assistanceIn-store sales, product demonstration, customer interaction
Employer & IndustryRetail chains, e-commerce, service providersRetail stores, department stores, specialty shops

Both roles involve direct customer interaction in retail settings, but the Flex Retail Customer Service Representative focuses on support and problem resolution, often via phone or online, while the Retail Sales Associate emphasizes sales, product knowledge, and in-person customer engagement. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What is a flex retail customer service representative position in retail?

A flex retail customer service representative is a role that involves assisting customers, handling transactions, and providing support in a retail environment with flexible scheduling. These positions often require good communication skills, familiarity with point-of-sale systems, and adaptability to varying shifts. They are typically part-time or on a variable schedule to meet store needs.

What is the role of a flex retail customer service representative?

A flex retail customer service representative assists customers with inquiries, product information, and transactions in a retail environment. They often work flexible hours, handle cash registers, and use point-of-sale systems to ensure a positive shopping experience.

What cities are hiring for Flex Retail Customer Service Representative jobs?

Cities with the most Flex Retail Customer Service Representative job openings:

What are the most commonly searched types of Retail Customer Service Representative jobs?

The most popular types of Retail Customer Service Representative jobs are:

Flex Retail Customer Service Representative jobs near you

Retail Customer Service Representative

Bronx, NY • On-site

PostNet - NY145
See more jobs at PostNet - NY145external

$17/hr

Full-time

Re-posted 20 days ago

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation 
  • Flexible Scheduling 
  • Hard work, collaboration, humanity, fun, and laughter 
  • Career path development 
 
A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
 
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking – must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver’s license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required
 
 Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone 
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
 
 Retail Customer Service Representative -  Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner
 
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa. 
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities. 
Apply today!