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Retail Customer Service Rep Jobs (NOW HIRING)

PostNet

Retail Customer Service Representative

Bronx, NY · On-site

$17/hr

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career ...

PostNet

Retail Customer Service Representative

NM · On-site

$15/hr

Paid time off Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career path ...

US784

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

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Retail Customer Service Rep information

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How much do retail customer service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail customer service rep in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Rep vs Cashier?

AspectRetail Customer Service RepCashier
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer interactions, sales support, problem resolutionHandling transactions at checkout, managing cash register
Employer & IndustryRetail stores, supermarkets, specialty shopsRetail stores, supermarkets, convenience stores
Search & Comparison IntentUnderstanding roles, career growth, skills requiredPay, hours, checkout procedures

While both roles are essential in retail, a Retail Customer Service Rep focuses on assisting customers, resolving issues, and supporting sales, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap but differ in responsibilities and skill sets.

What is a retail customer service representative in retail?

A retail customer service representative is a worker who assists customers in retail stores by answering questions, processing transactions, and resolving issues. They often use point-of-sale systems and need good communication and problem-solving skills to ensure a positive shopping experience.

What cities are hiring for Retail Customer Service Rep jobs?

Cities with the most Retail Customer Service Rep job openings:

What states have the most Retail Customer Service Rep jobs?

States with the most job openings for Retail Customer Service Rep jobs include:

What are popular job titles related to Retail Customer Service Rep jobs?

For Retail Customer Service Rep jobs, the most frequently searched job titles are:

Retail Customer Service Rep jobs near you
Infographic showing various Retail Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Retail Customer Service Representative

Mahwah, NJ • On-site

AlphaGraphics
Printing and Printing Services • 11 - 50 employees
Learn more about AlphaGraphicsexternal

$20/hr

Other

Re-posted 13 days ago

Job description

Retail Customer Service Representative (CSR)

Our tight-knit team in AlphaGraphics - US713 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Retail Customer Service Representative Perks and Benefits:

  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development

More than anything, we're looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.

Retail Customer Service Representative Daily Tasks:

  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.

Retail Customer Service Representative Role Qualifications:

  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Apply today! Compensation: $20.00 per hour.

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We Invite Everyone to Apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

Apply