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Retail Customer Service Rep Jobs (NOW HIRING)

EZCORP

Retail Customer Service

Minneapolis, MN · On-site

$16 - $17/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Webster, TX · On-site

$13.50 - $17.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

New

Ezpawn 19005

Retail Customer Service

Saint Paul, MN · On-site

$15.50 - $20.25/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

New

Access Dubuque

Retail Customer Service

Dubuque, IA · On-site

$15 - $16/hr

Retail Customer Service Kwik Stop 1 Positions ID: 1817971 Posted On 08/11/2026 Job Overview Join ... Customer Service Representative Cottingham & Butler/ SISCO Share this Job Kwik Stop About the ...

Ezpawn 19005

Retail Customer Service

Galveston, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

New

EZCORP

Retail Customer Service

Pasadena, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

Ezpawn 19005

Retail Customer Service

Pasadena, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

New

EZCORP

Retail Customer Service

Galveston, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Mission, TX · On-site

$11.75 - $15.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Fort Lauderdale, FL · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Brownsville, TX · On-site

$13 - $17.25/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

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Showing results 21-40

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Retail Customer Service Rep information

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$9

$17

$24

How much do retail customer service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail customer service rep in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Rep vs Cashier?

AspectRetail Customer Service RepCashier
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer interactions, sales support, problem resolutionHandling transactions at checkout, managing cash register
Employer & IndustryRetail stores, supermarkets, specialty shopsRetail stores, supermarkets, convenience stores
Search & Comparison IntentUnderstanding roles, career growth, skills requiredPay, hours, checkout procedures

While both roles are essential in retail, a Retail Customer Service Rep focuses on assisting customers, resolving issues, and supporting sales, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap but differ in responsibilities and skill sets.

What is a retail customer service representative in retail?

A retail customer service representative is a worker who assists customers in retail stores by answering questions, processing transactions, and resolving issues. They often use point-of-sale systems and need good communication and problem-solving skills to ensure a positive shopping experience.

What cities are hiring for Retail Customer Service Rep jobs?

Cities with the most Retail Customer Service Rep job openings:

What states have the most Retail Customer Service Rep jobs?

States with the most job openings for Retail Customer Service Rep jobs include:

What are popular job titles related to Retail Customer Service Rep jobs?

For Retail Customer Service Rep jobs, the most frequently searched job titles are:

Retail Customer Service Rep jobs near you
Infographic showing various Retail Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Customer Service Representative

Mount Pleasant, SC • On-site

PostNet
Printing and Printing Services • 501 - 1,000 employees
Learn more about PostNetexternal

$8 - $14/hr

Part-time

PTO

Re-posted 3 days ago

Key responsibilities

  • Assist customers with store services, products, and transactions in person, via email, and by phone.

  • Operate the point-of-sale system, store equipment, and assist in opening and closing the store.

  • Help manage inventory, maintain store standards, and interact with couriers and vendors.

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Signing bonus
  • Training & development

Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking - must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required

Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail

Retail Customer Service Representative - Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Apply today!
Compensation: $8.00 - $14.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

What PostNet employees say

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Hours and flexibility

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