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Retail Customer Service Rep Jobs in Ohio (NOW HIRING)

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Retail Customer Service Rep information

What is the difference between Retail Customer Service Rep vs Cashier?

AspectRetail Customer Service RepCashier
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentCustomer interactions, sales support, problem resolutionHandling transactions at checkout, managing cash register
Employer & IndustryRetail stores, supermarkets, specialty shopsRetail stores, supermarkets, convenience stores
Search & Comparison IntentUnderstanding roles, career growth, skills requiredPay, hours, checkout procedures

While both roles are essential in retail, a Retail Customer Service Rep focuses on assisting customers, resolving issues, and supporting sales, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap but differ in responsibilities and skill sets.

What is a retail customer service representative in retail?

A retail customer service representative is a worker who assists customers in retail stores by answering questions, processing transactions, and resolving issues. They often use point-of-sale systems and need good communication and problem-solving skills to ensure a positive shopping experience.

What cities in Ohio are hiring for Retail Customer Service Rep jobs?

Cities in Ohio with the most Retail Customer Service Rep job openings:

Retail Customer Service Rep jobs near you
Infographic showing various Retail Customer Service Rep job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

RETAIL CUSTOMER SERVICE REPRESENTATIVE / CASHIER

Mayfield Heights, OH

Micro Center Inc
Retail • 1 - 5K employees
Learn more about Micro Center Incexternal

$14.75 - $19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

MAJOR RESPONSIBILITIES – RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER:

  • Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction
  • Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities
  • Participate in open and close procedures
  • Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory

EDUCATION & EXPERIENCE:

  • High school diploma or equivalent
  • Sincere interest in helping customers and driving world-class customer experiences
  • Ability to communicate professionally and handle multiple customers
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays

Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Flexible Scheduled & Excellent Pay
  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

What Micro Center employees say

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