ZipRecruiter

Log In

2

Entry Level Retail Customer Service Representative Jobs

PostNet

Retail Customer Service Representative

Houston, TX · On-site

$14 - $16/hr

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career path development A PostNet ...

PostNet

Retail Customer Service Representative

Houston, TX · On-site

$14.50 - $19/hr

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career path development A PostNet ...

next page

Showing results 1-20

People also search for

All JobsEntry Level Retail Customer Service Representative Jobs

Entry Level Retail Customer Service Representative information

See salary details

$9

$17

$24

How much do entry level retail customer service representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for entry level retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Retail Customer Service Representative, and why are they important?

To thrive as an Entry Level Retail Customer Service Representative, you generally need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, patience, and a positive attitude help employees build strong relationships with customers and resolve issues effectively. These skills and qualities are essential for delivering great customer experiences, driving sales, and maintaining efficient store operations.

What are some common challenges faced by Entry Level Retail Customer Service Representatives and how can they be overcome?

Entry Level Retail Customer Service Representatives often encounter challenges such as handling difficult customers, managing high foot traffic during peak hours, and quickly learning product information. To overcome these challenges, it's important to remain patient, practice active listening, and seek guidance from more experienced team members. Many retailers provide training and mentorship to help new employees build confidence and improve their problem-solving skills, ensuring a supportive environment for growth.

What does an Entry Level Retail Customer Service Representative do?

An Entry Level Retail Customer Service Representative assists customers in a retail setting by answering questions, helping with product selections, processing transactions, and resolving any issues or complaints. They are often the first point of contact for shoppers and play a key role in ensuring a positive customer experience. Other duties may include restocking shelves, maintaining store cleanliness, and supporting other team members as needed.

What is the difference between Entry Level Retail Customer Service Representative vs Retail Sales Associate?

AspectEntry Level Retail Customer Service RepresentativeRetail Sales Associate
Primary RoleAssist customers, handle inquiries, resolve issuesSell products, promote sales, assist customers
Required SkillsCommunication, problem-solving, customer serviceCommunication, sales techniques, product knowledge
Work EnvironmentCustomer service counters, call centers, retail storesRetail floors, sales counters, stores
Common CertificationsNone required, but customer service experience helpfulNone required, sales experience advantageous

Both roles are entry-level positions in retail, focusing on customer interaction. The Customer Service Representative emphasizes resolving customer issues and providing support, while the Retail Sales Associate concentrates on selling products and increasing sales. Skills overlap include communication and customer service, but the main difference lies in their primary responsibilities within the retail environment.

What cities are hiring for Entry Level Retail Customer Service Representative jobs? Cities with the most Entry Level Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
What states have the most Entry Level Retail Customer Service Representative jobs? States with the most job openings for Entry Level Retail Customer Service Representative jobs include:
Entry Level Retail Customer Service Representative jobs near you

Retail Customer Service and Sales

Lexington Management Solutions

Lexington, KY • On-site

$15 - $19.75/hr

Full-time

Posted 9 hours ago

Job description

Company Description
We specialize in promotional marketing and customer acquisitions.
Through our innovative approach to direct marketing, we are able to offer our clients 100% return on their marketing investments - a statement few other marketing companies can make.
By focusing our efforts on a direct marketing approach, relationship-based marketing approach, we are able to bring our clients life-long customers with increased name-brand recognition and high levels of customer loyalty.
Our goal is to add value with all in our company. We strive to see leaders develop, both personally and professionally. We prove our results to our clients through the continual growth of our business throughout the United States.
Job Description
Lexington Management Solutions is currently looking for an entry level individual with a customer service background to fill an Entry Level Retail Customer Service Associate position on behalf of our client in Lexington. For this position, our client has found that candidates who have worked in retail, restaurant, hospitality or customer service industries excel as they have the people skills to provide the "personal touch" that the company is known for. This company specializes in areas of customer renewal, customer retention and customer acquisition.
This firm is the leader in the marketing industry and specializes in tailoring retail customer service to the character of the client and company culture. Representing some of the largest companies in North America, it is a priority for our client to provide the best customer service with high professionalism and to maintain and build quality relationships. This Entry Level Retail Customer Service position is full-time and involves in-person interaction with customers.
This firm prides themselves on their competitive, but extremely friendly and family-oriented work environment. Their culture promotes constant personal and professional growth, based on principles of respect, trust and challenge. They are now striving to train the most capable and skilled individuals to help acquire new clients, grow into new markets and develop new campaigns. They provide full training and career advancement in this globally expanding industry.
Tasks of the Entry Level Retail Customer Service Position:
  • Approach customers and understand how needs can be met by products and services offered
  • Manage in-store service campaign
  • Provide exceptional customer service and consultation advice
  • Facilitate administrative tasks and customer scheduling
  • Additional customer support related tasks as required

Qualifications
Job Requirements
Due to recent expansion, our client is willing to train a highly motivated individual for management, customer service and lead generation opportunities, but they must be willing to train in an entry level position. This Entry Level Retail Customer Service opening is ideal for college graduates or professionals with customer service experience looking for a career change because this is an entry level position in a brand new industry.
Requirements of the Entry Level Retail Customer Service Position
  • Experience in customer service and associated fields
  • Ability to adapt to a variety of people in a retail environment
  • Winning attitude and dedication to ensuring customer satisfaction
  • Positive attitude and ability to work well within a team environment
  • Background in Retail or Restaurant
  • Leadership skills
  • Local to the office area

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply