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Entry Level Retail Customer Service Representative Jobs

PostNet

Retail Customer Service Representative

Houston, TX · On-site

$14.50 - $19/hr

Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career path development A PostNet ...

Dexian DISYS

Retail Customer Service Rep 1

Saraland, AL · On-site

$13 - $14.40/hr

Retail Customer Service Rep 1 Job details Posted 17 June 2026 Location Saraland, AL Reference 1008070 * Position Details * Title: Retail Customer Service Rep 1 - * Location: On-site - Saraland, AL

Advantage Marketing Solutions Inc

Be Seen First

Entry Level Retail Customer Support Representative

Saginaw, TX · On-site

$45K - $55K/yr

As a Sales Representative, you'll represent well-known brands in Fort Worth-area retail locations while delivering exceptional customer service and driving sales. Key Responsibilities: * Greeting and ...

Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

PA · On-site

$13.75 - $18/hr

MAJOR RESPONSIBILITIES - RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER: * Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer ...

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Entry Level Retail Customer Service Representative information

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How much do entry level retail customer service representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is an entry-level customer service representative?

An entry-level retail customer service representative is a position that involves assisting customers, answering questions, and resolving issues in a retail environment. It typically requires good communication skills, basic computer knowledge, and a friendly attitude, with on-the-job training often provided. The role is suitable for individuals starting their careers with minimal prior experience.

What are some common challenges faced by Entry Level Retail Customer Service Representatives and how can they be overcome?

Entry Level Retail Customer Service Representatives often encounter challenges such as handling difficult customers, managing high foot traffic during peak hours, and quickly learning product information. To overcome these challenges, it's important to remain patient, practice active listening, and seek guidance from more experienced team members. Many retailers provide training and mentorship to help new employees build confidence and improve their problem-solving skills, ensuring a supportive environment for growth.

How to get a job in customer service with no experience?

Entry level retail customer service representatives can start by highlighting transferable skills such as communication and problem-solving on their resume, even without prior experience. Gaining basic knowledge of point-of-sale systems and demonstrating a positive attitude during interviews can improve chances of hiring. Volunteering or completing short training programs can also help build relevant skills for entry-level roles.

What does an Entry Level Retail Customer Service Representative do?

An Entry Level Retail Customer Service Representative assists customers in a retail setting by answering questions, helping with product selections, processing transactions, and resolving any issues or complaints. They are often the first point of contact for shoppers and play a key role in ensuring a positive customer experience. Other duties may include restocking shelves, maintaining store cleanliness, and supporting other team members as needed.

What are the key skills and qualifications needed to thrive as an Entry Level Retail Customer Service Representative, and why are they important?

To thrive as an Entry Level Retail Customer Service Representative, you generally need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, patience, and a positive attitude help employees build strong relationships with customers and resolve issues effectively. These skills and qualities are essential for delivering great customer experiences, driving sales, and maintaining efficient store operations.

How do I get a job in retail with no experience?

Entry level retail customer service representative positions often do not require prior experience, making them accessible to beginners. Applicants should focus on demonstrating strong communication skills, a positive attitude, and a willingness to learn during interviews. Gaining basic knowledge of point-of-sale systems and customer service principles can also improve chances of hiring.

What is the difference between Entry Level Retail Customer Service Representative vs Retail Sales Associate?

AspectEntry Level Retail Customer Service RepresentativeRetail Sales Associate
Primary RoleAssist customers, handle inquiries, resolve issuesSell products, promote sales, assist customers
Required SkillsCommunication, problem-solving, customer serviceCommunication, sales techniques, product knowledge
Work EnvironmentCustomer service counters, call centers, retail storesRetail floors, sales counters, stores
Common CertificationsNone required, but customer service experience helpfulNone required, sales experience advantageous

Both roles are entry-level positions in retail, focusing on customer interaction. The Customer Service Representative emphasizes resolving customer issues and providing support, while the Retail Sales Associate concentrates on selling products and increasing sales. Skills overlap include communication and customer service, but the main difference lies in their primary responsibilities within the retail environment.

What job makes $10,000 a month without a degree?

Entry level retail customer service representatives typically do not earn $10,000 a month; such high earnings are uncommon without advanced experience or specialized skills. Most retail roles offer hourly wages or salaries significantly below that amount, though commission-based sales positions or management roles can reach higher earnings with experience. Achieving $10,000 monthly usually requires advanced roles, certifications, or entrepreneurial ventures beyond entry-level positions.
What cities are hiring for Entry Level Retail Customer Service Representative jobs? Cities with the most Entry Level Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
What states have the most Entry Level Retail Customer Service Representative jobs? States with the most job openings for Entry Level Retail Customer Service Representative jobs include:
Entry Level Retail Customer Service Representative jobs near you

Retail Customer Service Representative

PostNet - NY145

Bronx, NY

$17/hr

Full-time

Posted 24 days ago

Key responsibilities

  • Assist customers with store services and products including shipping, packaging, and printing orders.

  • Operate the point-of-sale system and other store equipment to process customer sales.

  • Maintain store standards by stocking inventory, opening and closing the center, and sorting mail.

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development

A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid drivers license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required

Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail

Retail Customer Service Representative - Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Apply today!