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Assistant Retail Customer Service Representative Jobs

Ceal Consulting

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Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

... Retail Customer Service Representative position. This is an entry-level opportunity with paid ... Responsibilities * Assist customers in a professional retail setting * Provide accurate information ...

Ceal Consulting

Be Seen First

Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

... Retail Customer Service Representative position. This is an entry-level opportunity with paid ... Responsibilities * Assist customers in a professional retail setting * Provide accurate information ...

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How much do assistant retail customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for assistant retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the work of an assistant retail customer service representative?

An assistant retail customer service representative helps customers by answering questions, processing transactions, and resolving issues at a retail store. They assist with product information, handle returns or exchanges, and support the sales team to ensure a positive shopping experience. Good communication skills and familiarity with point-of-sale systems are often required for this role.

What cities are hiring for Assistant Retail Customer Service Representative jobs?

Cities with the most Assistant Retail Customer Service Representative job openings:

What are the most commonly searched types of Retail Customer Service Representative jobs?

The most popular types of Retail Customer Service Representative jobs are:

What states have the most Assistant Retail Customer Service Representative jobs?

States with the most job openings for Assistant Retail Customer Service Representative jobs include:

Assistant Retail Customer Service Representative jobs near you
Infographic showing various Assistant Retail Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Retail Customer Service Representative

Reisterstown, MD • On-site

AlphaGraphics
Printing and Printing Services • 11 - 50 employees
Learn more about AlphaGraphicsexternal

$15 - $17/hr

Other

Re-posted 7 days ago

Job description

Retail Customer Service Representative (CSR)

Our tight-knit team in AlphaGraphics - US857 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.

Retail Customer Service Representative Perks and Benefits:

  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development

More than anything, we're looking for a highly collaborative and dependable Retail Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.

Retail Customer Service Representative Daily Tasks:

  • Serve as the primary internal representative of the organization.
  • Convey to the customer our expertise in products, services, and capabilities.
  • Serve as an external key educator to our community and customers.
  • Communicate customer requirements to the support team in accordance with company policies and procedures.
  • Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attract potential customers by answering product and service questions and suggesting information about other products and services.

Retail Customer Service Representative Role Qualifications:

  • Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
  • Ability to effectively build relationships with customers and teammates.
  • Strong written and verbal communication skills.
  • Desire to continuously look for ways to help people.
  • Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Apply today! Compensation: $15.00 - $17.00 per hour.

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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