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Assistant Retail Customer Service Representative Jobs

Global Reach Marketing Group Inc

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Retail Customer Service & Sales Representative

Hialeah, FL · On-site

$800 - $1.2K/wk

Retail Customer Service & Sales Representative - Paid Training - Start Immediately Position Summary ... Provide exceptional customer service through professional, face-to-face interactions. * Assist ...

EZCORP

Retail Customer Service

West Valley City, UT

$14.50 - $15.75/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... Follow the Career Path and apply for an Assistant Manager position which includes a 6-month ...

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How much do assistant retail customer service representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for assistant retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.
What cities are hiring for Assistant Retail Customer Service Representative jobs? Cities with the most Assistant Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
What states have the most Assistant Retail Customer Service Representative jobs? States with the most job openings for Assistant Retail Customer Service Representative jobs include:
Assistant Retail Customer Service Representative jobs near you
Infographic showing various Assistant Retail Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
Customer Service Representative Retail

Customer Service Representative Retail

Ashley Global Retail, LLC

Eau Claire, WI • On-site

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Ashley Furniture rating

6.0

Company rating: 6.0 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

36th of 46 rated furniture manufacturers

Job description

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
The Customer Service Representative is the front-line ambassador for Ashley, responsible for delivering exceptional customer service and creating positive experiences for every customer. This position serves as the first point of contact for customers, providing administrative support to store operations while assisting with various office functions. The Customer Service Representative plays a vital role in building customer relationships and supports the operational excellence that drives Ashley's retail success.
What You'll Do
  • Front Desk & Customer Service : Greet all customers in a warm, professional manner representing Ashley's brand image. Provide exceptional customer service through all interactions including in-person, phone, and email communications.
  • Sales Order Support: Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete, and proper approvals are obtained before finalizing transactions.
  • Customer Account Management: Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information in retail management systems.
  • Cash Handling & Financial Procedures : Follow established cash handling procedures, process payments accurately, and reconcile transactions according to company policies under Office Manager supervision.
  • Customer Issue Resolution: Address customer inquiries and concerns professionally, escalating complex issues to Management as appropriate while following up to ensure resolution.
  • Audit & Compliance Assistance : Support Management with operational audits, inventory processes, and compliance checks by gathering required documentation and verifying accuracy of paperwork.
  • Reporting & Documentation: Maintain accurate records, prepare routine reports, and ensure all sales and office paperwork is properly completed and filed according to company standards.
  • Team Collaboration: Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience and efficient store operations.
  • Technology & Systems: Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently and accurately.
  • Complete any additional tasks as assigned by management

What You Bring
  • Legally authorized to work in the US.
  • At least 18 years old
  • High school diploma or equivalent
  • Knowledgeable Microsoft Office Suite and system transactions
  • 1 year of customer service, office, and/or administrative experience, preferred
  • Ability to work flexible hours, including weekends and holidays; including rotation for store opening and closing responsibilities - various shifts
  • Maintain reliable attendance
  • Thrive in a team environment

What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K
  • Paid Time off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business needs.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility

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