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Assistant Retail Customer Service Representative Jobs in Virginia

Ceal Consulting

Be Seen First

Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

... Retail Customer Service Representative position. This is an entry-level opportunity with paid ... Responsibilities * Assist customers in a professional retail setting * Provide accurate information ...

Ceal Consulting

Be Seen First

Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

... Retail Customer Service Representative position. This is an entry-level opportunity with paid ... Responsibilities * Assist customers in a professional retail setting * Provide accurate information ...

U-Haul

Customer Service Representative

Henrico, VA · On-site

$12.77 - $13.50/hr

... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ... Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ...

U-Haul

Customer Service Representative

Prince George, VA

$12.77 - $13.50/hr

... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ... Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ...

U-Haul

Customer Service Representative

Hampton, VA

$15.50 - $21/hr

... retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App ... Assist customers inside and outside a U-Haul center with U-Haul products and services. Use ...

U-Haul

Customer Service Representative

Roanoke, VA

$12.77 - $13.50/hr

... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ... Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ...

U-Haul

Customer Service Representative

Mount Crawford, VA · On-site

$12.77 - $13.50/hr

... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ... Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ...

U-Haul

Customer Service Representative

Hampton, VA

$15.50 - $21/hr

... retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App ... Assist customers inside and outside a U-Haul center with U-Haul products and services. Use ...

U-Haul

Customer Service Representative

Alexandria, VA · On-site

$12.77 - $13.50/hr

... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ... Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ...

U-Haul

Customer Service Representative

Roanoke, VA

$12.77 - $13.50/hr

... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ... Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist ...

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Assistant Retail Customer Service Representative information

What is the job of an assistant retail customer service representative?

An assistant retail customer service representative helps customers by answering questions, processing transactions, and resolving issues at a retail store. They often assist with product inquiries, maintain the sales area, and use point-of-sale systems to complete purchases. Good communication skills and a friendly attitude are important for this role.

What is an assistant retail customer service representative in retail?

An assistant retail customer service representative supports store operations by helping customers, answering questions, and processing transactions. They often assist with product placement, maintain the sales floor, and use point-of-sale systems, typically working part-time or full-time shifts in a retail environment.
What are the most commonly searched types of Retail Customer Service Representative jobs in Virginia? The most popular types of Retail Customer Service Representative jobs in Virginia are:
What cities in Virginia are hiring for Assistant Retail Customer Service Representative jobs? Cities in Virginia with the most Assistant Retail Customer Service Representative job openings:
Assistant Retail Customer Service Representative jobs near you
Infographic showing various Assistant Retail Customer Service Representative job openings in Virginia as of June 2026, with employment types broken down into 76% Full Time, 12% Part Time, and 12% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution.

Retail Customer Service Representative

PostNet

Virginia Beach, VA • On-site

$13/hr

Other

Re-posted 24 days ago

PostNet rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Retail Customer Service Representative - Benefit and Perks
  • Competitive Compensation
  • Flexible Scheduling
  • Hard work, collaboration, humanity, fun, and laughter
  • Career path development
A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products. Operates the point-of-sale system, copiers/printers, rental computers, and other store equipment. Other duties as assigned. May help to train and mentor Customer Service Representatives.
The Ideal Retail Customer Service Representative Candidate Will Have:
  • Previous customer service or sales experience in a retail environment
  • Exceptional customer service skills
  • Ability to translate customer requirements into final products or services
  • Assist in handling customer complaints and problems in a professional manner
  • Multitasking - must have the ability to simultaneously process multiple tasks
  • Effective verbal and written communication skills
  • Strong attention to detail
  • Outstanding time management and organizational skills
  • A high school diploma or equivalent required
  • Valid driver's license required
  • Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
  • Ability to work flexible hours
  • Some supervisory skills preferred
  • Notary Public certification may be required
Retail Customer Service Representative - Daily Tasks:
  • Assists customers with shipping and packaging services, printing estimates/orders, and other services offered by franchise owner
  • Assists customers with their product and service need in person, through email, and by phone
  • Processes customer sales through the point-of-sale system
  • Up-sells, cross-sells, and actively participates in marketing and promotional initiatives
  • Opens and closes the center, cash register, and other center systems
  • Assists management in maintaining, ordering, and stocking inventory
  • Maintains the center consistent with established standards
  • Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
  • Sorts and deposits mail in private mailboxes
  • Captures, complete tasks, and organizes Virtual Mail
Retail Customer Service Representative - Role Requirements:
  • Must be able to stand behind a sales counter for extended periods of time
  • Must be able to lift at least 50 pounds
  • Must be able to communicate clearly with customers by email, by phone, and in-person
  • May be required to operate a motor vehicle
  • Must perform all duties in a safe and efficient manner

Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners that are keenly focused on helping the businesses and individuals in their community succeed.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.
Apply today!
Compensation: $13.00 per hour
At PostNet, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

What PostNet employees say

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