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Entry Level Retail Customer Service Representative Jobs

Retail Customer Service Rep 1

Hattiesburg, MS · On-site

$15 - $19.75/hr

Retail Customer Service Rep 1 Job details Posted 08 June 2026 Location Hattiesburg, MS Reference 1006787 Our team of Customer Service Representatives assists customers in person at our Business ...

Customer Service Rep

Atlanta, GA

$15.50 - $21/hr

... retail, chicago part time hotel, valet, valet supervisor, valet manager Entry level sales ... customer service representative, customer service and sales, customer service associate, chicago ...

Customer Service Rep

Los Angeles, CA

$17.25 - $23.50/hr

... retail, chicago part time hotel, valet, valet supervisor, valet manager Entry level sales ... customer service representative, customer service and sales, customer service associate, chicago ...

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Austin, TX · On-site

$15 - $19.75/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Austin, TX

$15 - $19.75/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

Retail Customer Service

Austin, TX · On-site

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

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Entry Level Retail Customer Service Representative information

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How much do entry level retail customer service representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for entry level retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is an entry-level customer service representative?

An entry-level retail customer service representative is a position that involves assisting customers, answering questions, and resolving issues in a retail environment. It typically requires good communication skills, basic computer knowledge, and a friendly attitude, with on-the-job training often provided. The role is suitable for individuals starting their careers with minimal prior experience.

What are some common challenges faced by Entry Level Retail Customer Service Representatives and how can they be overcome?

Entry Level Retail Customer Service Representatives often encounter challenges such as handling difficult customers, managing high foot traffic during peak hours, and quickly learning product information. To overcome these challenges, it's important to remain patient, practice active listening, and seek guidance from more experienced team members. Many retailers provide training and mentorship to help new employees build confidence and improve their problem-solving skills, ensuring a supportive environment for growth.

How to get a job in customer service with no experience?

Entry level retail customer service representatives can start by highlighting transferable skills such as communication and problem-solving on their resume, even without prior experience. Gaining basic knowledge of point-of-sale systems and demonstrating a positive attitude during interviews can improve chances of hiring. Volunteering or completing short training programs can also help build relevant skills for entry-level roles.

What does an Entry Level Retail Customer Service Representative do?

An Entry Level Retail Customer Service Representative assists customers in a retail setting by answering questions, helping with product selections, processing transactions, and resolving any issues or complaints. They are often the first point of contact for shoppers and play a key role in ensuring a positive customer experience. Other duties may include restocking shelves, maintaining store cleanliness, and supporting other team members as needed.

What are the key skills and qualifications needed to thrive as an Entry Level Retail Customer Service Representative, and why are they important?

To thrive as an Entry Level Retail Customer Service Representative, you generally need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is typically required. Excellent communication, patience, and a positive attitude help employees build strong relationships with customers and resolve issues effectively. These skills and qualities are essential for delivering great customer experiences, driving sales, and maintaining efficient store operations.

How do I get a job in retail with no experience?

Entry level retail customer service representative positions often do not require prior experience, making them accessible to beginners. Applicants should focus on demonstrating strong communication skills, a positive attitude, and a willingness to learn during interviews. Gaining basic knowledge of point-of-sale systems and customer service principles can also improve chances of hiring.

What is the difference between Entry Level Retail Customer Service Representative vs Retail Sales Associate?

AspectEntry Level Retail Customer Service RepresentativeRetail Sales Associate
Primary RoleAssist customers, handle inquiries, resolve issuesSell products, promote sales, assist customers
Required SkillsCommunication, problem-solving, customer serviceCommunication, sales techniques, product knowledge
Work EnvironmentCustomer service counters, call centers, retail storesRetail floors, sales counters, stores
Common CertificationsNone required, but customer service experience helpfulNone required, sales experience advantageous

Both roles are entry-level positions in retail, focusing on customer interaction. The Customer Service Representative emphasizes resolving customer issues and providing support, while the Retail Sales Associate concentrates on selling products and increasing sales. Skills overlap include communication and customer service, but the main difference lies in their primary responsibilities within the retail environment.

What job makes $10,000 a month without a degree?

Entry level retail customer service representatives typically do not earn $10,000 a month; such high earnings are uncommon without advanced experience or specialized skills. Most retail roles offer hourly wages or salaries significantly below that amount, though commission-based sales positions or management roles can reach higher earnings with experience. Achieving $10,000 monthly usually requires advanced roles, certifications, or entrepreneurial ventures beyond entry-level positions.
What cities are hiring for Entry Level Retail Customer Service Representative jobs? Cities with the most Entry Level Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
What states have the most Entry Level Retail Customer Service Representative jobs? States with the most job openings for Entry Level Retail Customer Service Representative jobs include:
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center Sales Corporation

Houston, TX

$13.75 - $18/hr

Full-time

Posted 4 days ago


Key responsibilities

  • Provide superior service when assisting customers at the point of sale and checkout area.

  • Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product, and participating in merchandising activities.

  • Support store operations by maintaining loss prevention awareness, assisting with store office activities, and helping to prepare for physical inventory.


Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers


Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

MAJOR RESPONSIBILITIES:

  • Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction
  • Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities
  • Participate in open and close procedures
  • Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory

EDUCATION & EXPERIENCE:

  • High school diploma or equivalent
  • Sincere interest in helping customers and driving world-class customer experiences
  • Ability to communicate professionally and handle multiple customers
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Flexible Schedules & Excellent Pay
  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.


What Micro Center employees say

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