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Manager Retail Customer Service Representative Jobs in Baton Rouge, LA

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Manager Retail Customer Service Representative information

See Baton Rouge, LA salary details

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How much do manager retail customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for manager retail customer service representative in Baton Rouge, LA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.46 per hour, depending on experience, location, and employer.

What does a manager retail customer service representative do in retail?

A manager retail customer service representative oversees daily store operations, ensures excellent customer service, and resolves customer issues. They also supervise staff, handle training, and maintain sales goals, often using point-of-sale systems and customer management tools.
Manager Retail Customer Service Representative jobs near you
Infographic showing various Manager Retail Customer Service Representative job openings in Baton Rouge, LA as of June 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $34,384 per year, or $16.5 per hour.

CSR Customer Service Representative

Gas Express LLC

Gonzales, LA • On-site

$13.75 - $18.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  • Provide excellent customer service skills in all interactions
  • Ensure all cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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