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Manager Retail Customer Service Representative Jobs

EZCORP

Retail Customer Service

Tampa, FL · On-site

$15 - $16/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead ... Follow the Career Path and apply for an Assistant Manager position which includes a 6-month ...

Sherwin-Williams

Retail Customer Service

Englewood, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Newport, KY · On-site

$16.60/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williamsin

Retail Customer Service

Richmond, IN

$13.75 - $17.75/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Sherwin-Williams

Retail Customer Service

Cincinnati, OH · On-site

$16.83/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Xcel Management Inc

Be Seen First

Bilingual Retail Customer Service Rep - IMMEDIATE HIRE

Columbus, OH · On-site

$1.0K - $1.5K/wk

We are seeking a Retail Customer Service and Sales Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

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Manager Retail Customer Service Representative information

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$9

$17

$24

How much do manager retail customer service representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for manager retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

Which retail store pays managers the most?

The retail store that pays managers the most varies by location and experience, but generally, high-end department stores and luxury retailers tend to offer higher salaries for retail managers. Large national chains like Nordstrom, Saks Fifth Avenue, and specialty luxury brands often provide competitive compensation packages, including bonuses and benefits. Factors such as store size, sales volume, and regional economic conditions also influence managerial pay.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer service directors or account managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex client accounts.

Is CSR a good entry level position?

A retail customer service representative (CSR) position is often considered a good entry-level job because it requires basic communication and problem-solving skills, and provides experience in customer interactions and sales. It can serve as a foundation for advancing into supervisory or specialized roles within retail or customer service fields. However, the role typically involves working flexible hours and handling customer complaints, which may not suit everyone.

What is the highest position in customer service?

The highest position in customer service often varies by organization but typically includes roles such as Customer Service Director, Vice President of Customer Service, or Chief Customer Officer. These roles involve overseeing customer service strategies, managing teams, and ensuring customer satisfaction at an organizational level.
What cities are hiring for Manager Retail Customer Service Representative jobs? Cities with the most Manager Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
What states have the most Manager Retail Customer Service Representative jobs? States with the most job openings for Manager Retail Customer Service Representative jobs include:
Manager Retail Customer Service Representative jobs near you
Infographic showing various Manager Retail Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Customer Service Representative

Retail Management Inc

Wesley Chapel, FL

$14 - $19/hr

Full-time

Posted 2 days ago

Key responsibilities

  • Provide legendary customer service to all customers by delivering prompt service and ensuring customer needs are met.

  • Maintain a clean and comfortable site environment while adhering to health, safety, and sanitation guidelines.

  • Execute store operations during scheduled shifts and ensure all duties are delegated and completed accurately and efficiently.

Job description

Applications submitted without previous job history will not be considered.

RMI is a retail management company that operates retail locations such as convenience stores (with and without fuel, depending on the specific location).This position contributes to our success by providing legendary customer service to all customers. This job creates an experience for our customers by providing them with prompt service, quality food and beverage products, and maintaining a clean and comfortable site environment. This position acts in accordance with all RMI guiding principles and policies.

Responsibilities:

  • To successfully deliver services to our clients and customers, a CSR must be:
    • familiar with and maintain exceptional company standards,
    • act with integrity, honesty and knowledge that promotes the culture, values, and mission of RMI,
  • Anticipate customer and store needs by constantly evaluating the store and environment,
  • Communicate information to the Assistant Manager or Store Manager so that the team can respond as necessary to deliver excellence in customer service and products,
  • Provide quality food and merchandise products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products.

Methods & Tactics:

To perform to our highest standards and expectations for our clients and company, the CSR should utilize their strengths and the strengths of the team to accomplish desired results. This includes:

  • Deliver legendary customer service to all customers by acting with a “customers come first” attitude and by ensuring all employees are doing the same,
  • Developing positive & appropriate relationships with fellow employees by understanding and addressing individual motivation, needs and concerns,
  • Execute store operations during scheduled shifts, and ensuring all duties are delegated appropriately and completed accurately and efficiently,

Performance Indicators

  • Maintains regular and punctual attendance
  • Customer Service indicators and reporting as available

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