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Retail Customer Service Manager Jobs in Spring Lake, NJ

Mr. Rooter

Dispatcher & Customer Service Manager

Freehold, NJ · On-site

$17 - $21.25/hr

Dispatcher & Customer Service Manager Leadership Opportunity | Mr. Rooter Plumbing We are seeking a Dispatcher & Customer Service Manager to lead, train, and elevate our dispatch and customer service ...

Midas

Automotive Service Manager

NJ · On-site

$50K - $75K/yr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Midas

Assistant Service Manager

Toms River, NJ · On-site

$45K - $65K/yr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Bridgestone Americas, Inc

Service Manager

Freehold, NJ · On-site

$23.69 - $35.54/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Bridgestone

Service Manager

Freehold, NJ · On-site

$23.69 - $35.54/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...

Sodexo

Retail Food Service Manager

Neptune City, NJ · On-site

Directs daily operations of food quality & customer service in a retail food operation, including branded concepts, ensuring employees have appropriate equipment, supplies, and resources. * Manages ...

Sodexo

Retail Food Service Manager

Neptune City, NJ · On-site

Directs daily operations of food quality & customer service in a retail food operation, including branded concepts, ensuring employees have appropriate equipment, supplies, and resources. * Manages ...

Sherwin-Williams

Customer Service Specialist

Toms River, NJ · On-site

$17.25 - $22.75/hr

Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their ...

Midas

Automotive Service Manager Freehold

NJ · On-site

$60K - $90K/yr

Bonus based on performance We are dedicated to providing quality services to customer vehicles in ... retail store engaged in selling tires and related automotive parts and mechanical services. This ...

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All JobsRetail Customer Service JobsRetail Customer Service Manager JobsRetail Customer Service Manager Jobs in Spring Lake, NJ

Retail Customer Service Manager information

See Spring Lake, NJ salary details

$11

$22

$35

How much do retail customer service manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for retail customer service manager in Spring Lake, NJ is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.78 per hour, depending on experience, location, and employer.

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

What cities near Spring Lake, NJ are hiring for Retail Customer Service Manager jobs? Cities near Spring Lake, NJ with the most Retail Customer Service Manager job openings:
Retail Customer Service Manager jobs near you
Infographic showing various Retail Customer Service Manager job openings in Spring Lake, NJ as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,735 per year, or $22.9 per hour.

Customer Service Manager

Uncle Gs Management Corp.

Eatontown, NJ

$66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Our company is experiencing exciting growth, expanding our footprint, strengthening our brand presence, and continuing to raise the bar for exceptional service. As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience during a time of strategic expansion and innovation.


In this role, you will cultivate strong, lasting relationships with our valued customers by delivering exceptional service and swift resolution of concerns. You will serve as a culture carrier and service champion—driving a positive, solution-oriented environment while overseeing and developing a high-performing team of Customer Service Representatives. Your leadership will directly influence customer loyalty, brand reputation, and operational success.


Key Responsibilities:
  1. Lead, mentor, and coordinate the Customer Service team to consistently deliver outstanding, brand-aligned customer experiences
  2. Champion clear communication, accountability, and engagement to achieve and exceed customer satisfaction goals
  3. Foster continuous professional growth through coaching, feedback, and skill-building initiatives
  4. Identify opportunities to refine customer service processes and policies, driving operational efficiency and service excellence
  5. Oversee accurate and timely processing of internal and customer orders to ensure seamless execution
  6. Collaborate cross-functionally with corporate and store leadership teams to support smooth, unified operations across the organization
  7. Analyze departmental reports and key performance indicators to identify trends, measure performance, and implement strategic improvements
  8. Contribute to broader store and company initiatives that support our continued growth and success

What We’re Looking For:
  1. High School Diploma or equivalent required
  2. Minimum of 4 years’ experience in a customer service role within a retail customer-facing environment
  3. A detail-oriented professional with a strong commitment to service excellence
  4. Proven leadership ability with a track record of motivating, developing, and empowering teams
  5. Strong decision-making and problem-solving skills in fast-paced environments
  6. A proactive mindset with a passion for continuous improvement and operational advancement
  7. Excellent communication skills with the ability to collaborate across all levels of the organization
  8. Proficiency in English (speaking, reading, and writing)
  9. Energetic, self-motivated, adaptable, and ready to thrive in a growing, dynamic company

Why Join Us?

We believe our growth is powered by our people. When you join our team, you become part of an organization that values leadership, innovation, and community connection. We reward hard work and dedication with a competitive benefits package that includes:

  1. Medical, dental, and vision coverage, life insurance, LTD, STD, PTO
  2. 401(k) retirement savings plan with company match
  3. Generous employee discounts including 50% off lunch and 25% off in-store shopping
  4. A supportive, team-oriented culture where your leadership makes a measurable impact
  5. Opportunities to grow your career alongside a company that continues to expand and evolve

Ready to Lead?

If you’re passionate about service, inspired by leadership, and excited to help shape the future of a growing organization, we invite you to apply today. Join our family and help us continue delivering the exceptional customer experiences our community has come to expect—and deserve.


Working Conditions:

This role involves active movement on hard surfaces and may require bending, reaching, lifting (up to 30 pounds), and other physical activities. You’ll often work in an indoor environment that includes exposure to machinery, temperature variations, and cleaning agents. Safety, awareness, and attention to detail are essential in this fast-paced setting.