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Retail Customer Service Jobs (NOW HIRING)

EZCorp, Inc.

Retail Customer Service

Midvale, UT · On-site

$14.25 - $15.50/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Customer Service

West Valley City, UT · On-site

$14.50 - $15.75/hr

At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service ...

EZCORP

Retail Customer Service

Hialeah, FL · On-site

$13.75 - $18/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

College Station, TX · On-site

$13 - $14.25/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

EZCORP

Retail Customer Service

Goodlettsville, TN · On-site

$15 - $16/hr

Retail Sales Associate / Retail Customer Service Address: 2915 Dickerson Pike Nashville, Tennessee 37207 Brand: Easy Pawn Pay range is based on experience from $15 to $16 per hour We want you to join ...

EZCORP

Retail Customer Service

Antioch, TN · On-site

$15 - $16/hr

Retail Sales Associate / Retail Customer Service Pay range is based on experience from $15 to $16 per hour We want you to join us for a career not a job. At EZCORP we are looking for Team Members to ...

EZCORP

Retail Customer Service

Conroe, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Retail Sales Associates / Retail Customer Service Address: 8330 Broadway St. Houston, Texas 77061 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for ...

EZCORP

Retail Customer Service

Stafford, TX · On-site

$11 - $15/hr

Retail Sales Associates / Retail Customer Service Address: 510 FM 1092 Stafford, Texas 77477 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ...

EZCORP

Retail Customer Service

Austin, TX

$15 - $19.75/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Harlingen, TX · On-site

$12 - $14/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Baytown, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Brandon, FL · On-site

$13.25 - $17.50/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Indianapolis, IN · On-site

$13 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCorp, Inc.

Retail Customer Service

Orange, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCorp, Inc.

Retail Customer Service

Tampa, FL · On-site

$14.50 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Huntsville, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Baytown, TX · On-site

$11 - $15/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

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Retail Customer Service information

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$9

$17

$24

How much do retail customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for retail customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is retail customer service?

Retail customer service refers to the assistance and support provided to shoppers in a retail environment, such as stores or online shops. It involves helping customers find products, answering their questions, resolving issues or complaints, and ensuring a positive shopping experience. Good retail customer service is essential for building customer loyalty and encouraging repeat business, as well as maintaining the store’s reputation. It often requires strong communication skills, patience, and a helpful attitude. Employees may also handle returns, exchanges, and payment processes as part of their duties.

How does a retail customer service representative typically handle challenging customer situations?

Retail Customer Service representatives often encounter challenging situations, such as handling dissatisfied or frustrated customers. In these cases, it is important to remain calm, actively listen to the customer's concerns, and empathize with their situation. Representatives are trained to follow company policies while seeking solutions that address the customer's needs, often involving collaboration with supervisors or other team members when necessary. Building strong communication and problem-solving skills can make these interactions more manageable and lead to positive outcomes for both the customer and the company.

What are the key skills and qualifications needed to thrive as a retail customer service representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help you stand out when addressing customer concerns and building rapport. These skills and qualities are essential for providing excellent customer experiences, ensuring smooth transactions, and supporting store operations.

What is the difference between Retail Customer Service vs Retail Sales Associate?

AspectRetail Customer ServiceRetail Sales Associate
Primary FocusAssisting customers with inquiries, complaints, and supportPromoting and selling products to customers
Work EnvironmentCustomer service counters, help desks, or store floorsSales floors, product displays, and checkout areas
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, interpersonal skills
Common CertificationsNone typically requiredNone typically required

While both roles operate in retail environments, Retail Customer Service focuses on assisting customers with issues and inquiries, ensuring satisfaction. Retail Sales Associates primarily aim to drive sales through product promotion and customer engagement. Both roles require strong communication skills but differ in their core responsibilities and daily tasks.

How much does retail customer service make?

Retail customer service representatives typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $35,000. Earnings can vary based on experience, location, and the employer, and some roles may include benefits or opportunities for advancement.
More about Retail Customer Service jobs

What cities are hiring for Retail Customer Service jobs?

Cities with the most Retail Customer Service job openings:

What are the most commonly searched types of Retail Customer Service jobs?

The most popular types of Retail Customer Service jobs are:

What states have the most Retail Customer Service jobs?

States with the most job openings for Retail Customer Service jobs include:

Retail Customer Service jobs near you
Infographic showing various Retail Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Retail Customer Service

EZCorp, Inc.

Midvale, UT • On-site

$14.25 - $15.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Address: 50 West 7200 South Midvale, Utah 84047
Brand: EZPawn
We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Urgently hiring immediately for Retail Sales Associate / Retail Customer Service (Pawnbroker)! Easily apply today!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.
Our Retail Sales Associate / Retail Customer Service (Pawnbroker) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!
  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position
  • Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Sales Associate / Retail Customer Service (Pawnbroker):
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours - Better Than Traditional Retail
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Sales Associate / Retail Customer Service (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Retail Sales Associate / Retail Customer Service (Pawnbroker): duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Retail Sales Associate / Retail Customer Service (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test (performed after a conditional offer)
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

Be part of something bigger - EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.
*No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

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Benefits

Hours and flexibility

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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