10 of the Most Popular Types of Retail Customer Service Jobs in 2026

See what kind of roles similar to Retail Customer Service jobs are hiring now

Top Types Of Retail Customer Service Jobs

• Customer Service Representative

  Salary range: $32,000 - $43,500

  As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

• Retail Sales

  Salary range: $30,000 - $34,500

  The term “retail sales” is often used to refer to services offered in a retail store, such as department and grocery stores. Retail sales services include shopping assistance, where you assist customers by answering questions, providing correct clothing sizes, refilling out-of-stock shelves, and rearranging displays to put items back where they belong. There are cashier positions, which include duties such as interaction with customers, ringing up purchases, helping customers with coupons, and providing a friendly check-out experience. A customer service representative has responsibilities like providing answers to questions and solutions to concerns regarding products. In this position, you handle returns and complaints, process billing, provide additional information about items or services, and refer customers to supervisors when you’re unable to help.

• Overnight Customer Service Representative

  Salary range: $32,000 - $43,500

  Overnight Customer Service Representative is a common job search query. Most salaries for Overnight Customer Service Representative jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. You’ll find many open positions nationwide for Overnight Customer Service Representative job searches hiring now on ZipRecruiter.

• Remote Customer Service Representative

  Salary range: $32,000 - $43,500

  Remote Customer Service Representative is a popular job search query. Most salaries for Remote Customer Service Representative jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. There are lots of open positions nationwide for Remote Customer Service Representative job searches hiring now on ZipRecruiter.

• Entry Level Customer Service

  Salary range: $32,000 - $43,500

  Entry Level Customer Service is a popular job search query. Most salaries for Entry Level Customer Service jobs pay between $32,000 (25th percentile) and $43,500 (75th percentile) annually. You’ll find many open positions nationwide for Entry Level Customer Service job searches hiring now on ZipRecruiter.

• Retail

  Salary range: $30,500 - $35,000

  Retail is a popular job search query. Most salaries for Retail jobs pay between $30,500 (25th percentile) and $35,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Retail job searches hiring now on ZipRecruiter.

• Easiest Retail

  Salary range: $31,000 - $43,000

  Easiest Retail is a typical job search query Most salaries for Easiest Retail jobs pay between $31,000 (25th percentile) and $43,000 (75th percentile) annually. You’ll find many open positions nationwide for Easiest Retail job searches hiring now on ZipRecruiter.

• Sales

  Salary range: $53,000 - $96,500

  Sales is a popular job search query. Most salaries for Sales jobs pay between $53,000 (25th percentile) and $96,500 (75th percentile) annually. There are lots of open positions nationwide for Sales job searches hiring now on ZipRecruiter.

• Commission Retail

  Salary range: $30,500 - $35,000

  Commission Retail is a common job search query. Most salaries for Commission Retail jobs pay between $30,500 (25th percentile) and $35,000 (75th percentile) annually. You’ll find many open positions nationwide for Commission Retail job searches hiring now on ZipRecruiter.

• Sales Representative

  Salary range: $53,500 - $93,000

  A sales representative sells retail goods, products, and services to customers. They work with customers to provide them with what they want or need. They find sales leads through business directories, visiting clients, client referrals, and cold calling. Sales representatives may be under a great deal of pressure because they have sales quotas to meet that can directly impact their income.