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Retail Customer Service Jobs in Texas (NOW HIRING)

EZCORP

Retail Customer Service

Mission, TX · On-site

$11.50 - $12.75/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for team members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Huntsville, TX · On-site

$13 - $17.25/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Brownsville, TX · On-site

$13 - $17.25/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Austin, TX · On-site

$15 - $19.75/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Orange, TX · On-site

$14.50 - $19/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Bastrop, TX · On-site

$15.25 - $20/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Harlingen, TX · On-site

$14.50 - $16/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

EZCORP

Retail Customer Service

Baytown, TX · On-site

$11 - $15/hr

Retail Sales Associate / Retail Customer Service Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members ...

EZCORP

Retail Customer Service

Webster, TX · On-site

$13.50 - $17.50/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for team members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Falfurrias, TX · On-site

$13 - $17/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

La Porte, TX · On-site

$14 - $15.50/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

EZCORP

Retail Customer Service

College Station, TX · On-site

$13 - $14.25/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

EZCORP

Retail Customer Service

Conroe, TX · On-site

$13.50 - $14.75/hr

Retail Sales Associate / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow.

EZCORP

Retail Customer Service

Spring, TX · On-site

$13 - $17/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Retail Sales Associates / Retail Customer Service Address: 8330 Broadway St. Houston, Texas 77061 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for ...

EZCORP

Retail Customer Service

La Marque, TX · On-site

$11 - $15/hr

Retail Sales Associate / Retail Customer Service Address: 2001 Texas Ave Texas City, Texas 77590 Brand: Easy $ Cash Pawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to ...

EZCORP

Retail Customer Service

Galveston, TX · On-site

$14 - $15.50/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for team members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Beaumont, TX · On-site

$14.50 - $19/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles ...

EZCORP

Retail Customer Service

Pasadena, TX · On-site

$11 - $15/hr

EZCORP Retail Sales Associate / Retail Customer Service Address: 7118 Spencer Hwy Pasadena, Texas 77505 Brand: Easy $ Cash Pawn Pay range is based on experience from $11.00/hr to $15.00/hr We want ...

EZCORP

Retail Customer Service

Stafford, TX · On-site

$11 - $15/hr

Retail Sales Associates / Retail Customer Service Address: 510 FM 1092 Stafford, Texas 77477 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a ...

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All JobsRetail Customer Service JobsRetail Customer Service Jobs in Texas

Retail Customer Service information

See Texas salary details

$9

$16

$22

How much do retail customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for retail customer service in Texas is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.93 per hour, depending on experience, location, and employer.

How much does retail customer service make?

Retail customer service representatives typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $35,000. Earnings can vary based on experience, location, and the employer, and some roles may include benefits or bonuses.

What are the key skills and qualifications needed to thrive as a retail customer service representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help you stand out when addressing customer concerns and building rapport. These skills and qualities are essential for providing excellent customer experiences, ensuring smooth transactions, and supporting store operations.

What is retail customer service?

Retail customer service refers to the assistance and support provided to shoppers in a retail environment, such as stores or online shops. It involves helping customers find products, answering their questions, resolving issues or complaints, and ensuring a positive shopping experience. Good retail customer service is essential for building customer loyalty and encouraging repeat business, as well as maintaining the store’s reputation. It often requires strong communication skills, patience, and a helpful attitude. Employees may also handle returns, exchanges, and payment processes as part of their duties.

What is the difference between Retail Customer Service vs Retail Sales Associate?

AspectRetail Customer ServiceRetail Sales Associate
Primary FocusAssisting customers with inquiries, complaints, and supportPromoting and selling products to customers
Work EnvironmentCustomer service counters, help desks, or store floorsSales floors, product displays, and checkout areas
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, interpersonal skills
Common CertificationsNone typically requiredNone typically required

While both roles operate in retail environments, Retail Customer Service focuses on assisting customers with issues and inquiries, ensuring satisfaction. Retail Sales Associates primarily aim to drive sales through product promotion and customer engagement. Both roles require strong communication skills but differ in their core responsibilities and daily tasks.

How does a retail customer service representative typically handle challenging customer situations?

Retail Customer Service representatives often encounter challenging situations, such as handling dissatisfied or frustrated customers. In these cases, it is important to remain calm, actively listen to the customer's concerns, and empathize with their situation. Representatives are trained to follow company policies while seeking solutions that address the customer's needs, often involving collaboration with supervisors or other team members when necessary. Building strong communication and problem-solving skills can make these interactions more manageable and lead to positive outcomes for both the customer and the company.

What are the most commonly searched types of Retail Customer Service jobs in Texas?

The most popular types of Retail Customer Service jobs in Texas are:

What cities in Texas are hiring for Retail Customer Service jobs?

Cities in Texas with the most Retail Customer Service job openings:

Retail Customer Service jobs near you
Infographic showing various Retail Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,360 per year, or $16 per hour.

Retail Customer Service

EZCORP

Mission, TX • On-site

$11.50 - $12.75/hr

Other

Medical, Retirement, PTO

Re-posted 9 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Retail Sales Associates / Retail Customer Service

We want you to join us for a career not a job. At EZCORP we are looking for team members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

Here’s how you can grow with us:

  1. Start your career as a trainee in our 5-week paid training program and earn a $.50 raise and promotion to pawnbroker upon completion of the program
  2. Continue to grow your skills by entering our pawnbroker certification program and earn an additional $1/hour
  3. Excel and explore opportunities to promote to the lead pawnbroker (shift manager) position
  4. Follow the career path and apply for a store manager in training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our team members:

  • Free health insurance*
  • Competitive wages
  • Monthly uncapped bonus potential paid on store and individual performance
  • Great working hours
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount

Here’s what you can expect as a retail customer service representative (pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other customer service duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the customer service representative (pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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