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Retail Customer Service Clerk Jobs (NOW HIRING)

MRSN Inc

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Customer Experience Retail Clerk

Campbell, CA · On-site

$18 - $20/hr

We are seeking a Retail Customer Service Clerk to join our small team for a local small business. Qualifications include but are not limited to: Greeting every customer Entering new customer ...

MRSN Inc

Be Seen First

Customer Experience Retail Clerk

Campbell, CA · On-site

$18 - $20/hr

We are seeking a Retail Customer Service Clerk to join our small team for a local small business. Qualifications include but are not limited to: Greeting every customer Entering new customer ...

Food King

CUSTOMER SERVICE CLERK

El Paso, TX · On-site

$14.25 - $17.50/hr

Customer Service Clerk This description is intended to outline the primary responsibilities ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Lowe's Supermarkets

CUSTOMER SERVICE CLERK

Las Vegas, NM · On-site

$14.25 - $17.50/hr

Customer Service Clerk This description is intended to outline the primary responsibilities ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Lowe's Supermarkets

CUSTOMER SERVICE CLERK

Port Aransas, TX · On-site

$13.75 - $16.75/hr

Customer Service Clerk This description is intended to outline the primary responsibilities ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Lowe's Supermarkets

CUSTOMER SERVICE CLERK

Jourdanton, TX · On-site

$13.50 - $16.50/hr

Customer Service Clerk This description is intended to outline the primary responsibilities ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Super Save

CUSTOMER SERVICE CLERK

El Paso, TX · On-site

$14.25 - $17.50/hr

Customer Service Clerk This description is intended to outline the primary responsibilities ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Lowe's Supermarkets

CUSTOMER SERVICE CLERK

Perryton, TX · On-site

$13.25 - $16.25/hr

Customer Service Clerk This description is intended to outline the primary responsibilities ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Lowe's Market

Customer Service Clerk

Jourdanton, TX · On-site

$13.50 - $16.50/hr

Customer Service Clerk DEPARTMENT: Grocery CATEGORY: All Locations II. OVERVIEW: This description ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Lowe's Market

Customer Service Clerk

Port Aransas, TX · On-site

$13.75 - $16.75/hr

Customer Service Clerk DEPARTMENT: Grocery CATEGORY: All Locations II. OVERVIEW: This description ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Stella-Jones

Customer Service Clerk

Lufkin, TX · On-site

$13 - $16/hr

Customer Service Clerk Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores ...

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Retail Customer Service Clerk information

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How much do retail customer service clerk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail customer service clerk in the United States is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.51 per hour, depending on experience, location, and employer.

What does a retail customer service clerk do?

A Retail Customer Service Clerk assists customers in a retail setting by answering questions, processing transactions, handling returns and exchanges, and ensuring a positive shopping experience. They may also restock shelves, maintain store cleanliness, and help with inventory management. Their primary goal is to provide excellent service to customers and support the smooth operation of the store.

What are some common challenges faced by retail customer service clerks, and how can they be overcome?

Retail Customer Service Clerks often encounter challenges such as handling difficult customers, managing high volumes during peak hours, and balancing multiple responsibilities like restocking and operating the register. To overcome these challenges, strong communication skills, patience, and a proactive approach to problem-solving are essential. Building rapport with customers, staying organized, and seeking support from team members or supervisors when needed can help clerks maintain a positive work environment and provide excellent service.

What are the key skills and qualifications needed to thrive as a retail customer service clerk, and why are they important?

To thrive as a Retail Customer Service Clerk, you need strong interpersonal skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory software, and cash handling procedures is typically required. Outstanding communication, patience, and problem-solving abilities help you provide excellent customer experiences and resolve issues efficiently. These skills are crucial for maintaining customer satisfaction, ensuring smooth store operations, and driving repeat business.

What is the difference between Retail Customer Service Clerk vs Cashier?

AspectRetail Customer Service ClerkCashier
Primary RoleAssist customers, answer questions, handle returnsProcess transactions, scan items, handle payments
Work EnvironmentSales floor, customer service countersCheckout counters, cash registers
Required SkillsCommunication, problem-solving, product knowledgeMath skills, attention to detail, customer interaction
Common CertificationsNone typically requiredCash handling certification optional

While both roles involve customer interaction in retail settings, a Retail Customer Service Clerk focuses on assisting customers with inquiries and returns, whereas a Cashier primarily handles transactions at the checkout. The roles often overlap but serve different functions within retail operations.

Is being a retail customer service clerk a stressful job?

Retail customer service clerks often experience stress due to high customer interaction, managing multiple tasks, and handling complaints. The job requires strong communication skills and the ability to work in a fast-paced environment, which can contribute to stress levels depending on individual resilience and workplace support.

What cities are hiring for Retail Customer Service Clerk jobs?

Cities with the most Retail Customer Service Clerk job openings:

What are popular job titles related to Retail Customer Service Clerk jobs?

For Retail Customer Service Clerk jobs, the most frequently searched job titles are:

Infographic showing various Retail Customer Service Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,595 per year, or $17.1 per hour.

Customer Service Clerk

Coralville, IA • On-site

New Pioneer Food Co-op
51 - 200 employees
Learn more about New Pioneer Food Co-opexternal

$15/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Customer Service Clerk

Starting Hourly Rate: $15.00, based on experience, interview, and skills test

Location: Cedar Rapids, Coralville, Iowa City

Reports to: Customer Service Leader

Employment Type: Full-Time and Part Time, Non-Exempt

About New Pioneer Food Co-op

New Pioneer Food Co-op is a community owned, value driven local food marketplace rooted in cooperation, sustainability, and shared success. We exist to strengthen the local food system while creating welcoming spaces for staff, members, and partners to thrive.

About the Role

The Customer Service Clerk supports daily store operations while helping create a welcoming, organized, and positive experience for every customer.

This role works across multiple areas of the store including cashiering, stocking, customer assistance, food handling support, and maintaining clean and shopper ready spaces.

Customer Service Clerks play an important role in creating a smooth and enjoyable experience from entry to checkout while supporting the overall success of the store team.

Requirements

What You Will Do

  • Provide friendly, welcoming, and helpful customer service throughout the store
  • Operate registers accurately while supporting smooth customer flow and checkout experiences
  • Support stocking, replenishment, merchandising, and product rotation across departments
  • Maintain cleanliness and organization across customer facing areas and workspaces
  • Assist customers with product questions, carry outs, and general store support
  • Support food handling, packaging, and preparation tasks as assigned
  • Work collaboratively with team members across departments to support daily operations

What Success Looks Like

  • Customers feel welcomed, supported, and valued throughout their shopping experience
  • Front end and store operations remain organized, efficient, and customer focused
  • Products and customer facing areas are clean, stocked, and well maintained
  • Tasks are completed consistently with attention to detail and safety
  • Team members contribute positively to store culture and operational flow

What You'll Bring

  • Customer service or retail experience preferred
  • Positive attitude and willingness to support multiple areas of the store
  • Ability to work in a fast paced and team oriented environment
  • Strong communication and reliability
  • Interest in natural and organic foods preferred
  • Ability to lift up to 50 pounds regularly
  • Flexible availability including evenings, weekends, and holidays

Compensation & Benefits

This position offers competitive hourly pay aligned with market benchmarks for similar cooperative retail roles, along with benefits that may include medical, dental, vision, paid time off, staff discounts, and retirement plan options for eligible team members.

Why Join New Pioneer

At New Pioneer, every role contributes to a shared mission of building stronger communities through food, service, and cooperation.

As a Customer Service Clerk, you help create the welcoming and dependable experience our shoppers count on every day.

Apply