ZipRecruiter

Log In

1

Retail Customer Service Associate Jobs in Chicago, IL

EZCorp, Inc.

Retail Customer Service

Chicago, IL · On-site

$16.60 - $18/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Harvey, IL · On-site

$15 - $18/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCorp, Inc.

Retail Customer Service

Harvey, IL · On-site

$15 - $18/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

EZCORP

Retail Customer Service

Chicago, IL

$16.60 - $18/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not just a job; it is a career ! We offer a structured career path to give you an opportunity to ...

next page

Showing results 1-20

All JobsRetail Customer Service Associate JobsRetail Customer Service Associate Jobs in Chicago, IL

Retail Customer Service Associate information

See Chicago, IL salary details

$11

$15

$18

How much do retail customer service associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for retail customer service associate in Chicago, IL is $15.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $16.35 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Retail Customer Service Associates typically do not earn $4,000 per week; such high weekly pay is uncommon in retail roles. Jobs that can pay this amount without a degree often include high-level sales, real estate agents, certain skilled trades, or entrepreneurial ventures that generate significant commissions or profits. These roles usually require specialized skills, experience, or licensing rather than formal degrees.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are Retail Customer Service Associates?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are some common challenges faced by Retail Customer Service Associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

How can I make 2000 a week working from home?

A Retail Customer Service Associate can increase earnings by working additional hours, taking on overtime, or seeking higher-paying remote positions within customer service or sales. Developing strong communication skills and proficiency with customer management tools can also improve earning potential, but earning $2000 weekly typically requires multiple income streams or advanced roles with commission or bonus structures.

What do you do as a customer service associate?

A retail customer service associate assists customers by answering questions, processing transactions, and helping them find products. They maintain a friendly attitude, handle returns or complaints, and often use point-of-sale systems. Good communication skills and product knowledge are important for this role.

What are the key skills and qualifications needed to thrive as a Retail Customer Service Associate, and why are they important?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What is a retail customer service associate?

A retail customer service associate is a worker who assists customers in retail stores by answering questions, processing transactions, and helping with product selection. They often handle cash registers, maintain store appearance, and provide a positive shopping experience, typically requiring good communication skills and basic computer knowledge.
What are the most commonly searched types of Retail Customer Service jobs in Chicago, IL? The most popular types of Retail Customer Service jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Retail Customer Service Associate jobs? Cities near Chicago, IL with the most Retail Customer Service Associate job openings:
Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,517 per year, or $15.6 per hour.

Retail & Customer Service Associate

Skyline Management

Schaumburg, IL • On-site

$14.75 - $16.25/hr

Full-time

Re-posted 3 days ago

Job description

Company Description

With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set.

Job Description

Retail Sales Manager - Marketing, Sales & Management
Retail Management
Now Hiring: Full Time/Paid Training
Description:
The Assistant Manager works closely with the manager to learn all aspects of running a special marketing and promotional retail event. As a member of our Retail Management Team you will be responsible for providing outstanding customer service, achieving sales volume, adhering to our client portfolio and visual presentation standards and maximizing profits. The Assistant Retail Manager will work with the Event Manager in providing guidance, direction and development to the event team in order to achieve all revenue, profit and customer service goals.
Responsibilities:
- Deliver excellent customer service and demonstrate a high degree of professionalism.
- Achieve high levels of sales performance and results.
- Assist Event Manager with training and managing all employees in execution of daily tasks and to maximize sales.
- Maintain compliance with corporate communications by overseeing preparation of merchandise, displays and presentations.
- Oversee compliance of all staff with established company policies, procedures and standards.
- Assist with Associate and Lead responsibilities as the workday may require.
- Any other tasks as assigned from time to time by Events Manager.
NO DOOR TO DOOR
NO COLD CALLING
NOT 100% COMMISSION

Qualifications

Requirements
- 2 years of retail sales experience within a specialty environment.
- 1 year of management or leadership experience.
- Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays.
- Strong communication skills (verbal & written), including strong relationship building skills.
- Ability to develop and train staff, build relationships and utilize skills of staff most appropriately.
- Ability to adjust priorities and manage time wisely in a fast-paced environment.
- Ability to communicate in a clear concise and understandable manner.
- Ability to be on your feet most of the day or moving on the sales floor or stock room. Physical activities include bending, kneeling, lifting, climbing, carrying, walking and/or reaching on a frequent basis.
Limited positions available submit your resume online for immediate consideration.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply