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Bright House Customer Service Jobs (NOW HIRING)

Chick-fil-A

Front of House Customer Service

Evans, GA

$12 - $16/hr

... H Team Member, you will welcome & greet guests, take and prepare customer orders in either the ... Customer service oriented * Strong interpersonal skills * Detail-oriented * Able to multi-task

Progressive Lighting

Customer Service Rep

Duluth, GA · On-site

$39K - $41K/yr

Savoy House Customer Service Core Responsibilities * Order Processing: Accurately enter and process purchase orders (POs) by reviewing emailed documents, and ensuring accuracy in SKU, pricing, and ...

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How much do bright house customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for bright house customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bright House Customer Service vs Bright House Technical Support?

AspectBright House Customer ServiceBright House Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail locations, or remote customer interactionsTechnical support centers, on-site or remote troubleshooting
Employer & Industry UsageTelecommunications provider, customer-facing rolesTelecommunications provider, technical troubleshooting roles

Bright House Customer Service focuses on assisting customers with billing, account inquiries, and service issues, while Bright House Technical Support involves resolving technical problems related to internet, TV, or phone services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting skills.

What are some common challenges faced by Bright House Customer Service representatives, and how are they supported in handling them?

Bright House Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex billing questions, and resolving technical issues for customers. To support them, representatives typically receive comprehensive training, access to detailed knowledge bases, and ongoing coaching from supervisors. Additionally, they work in collaborative teams where experienced colleagues and escalation procedures are available to help with particularly difficult cases, ensuring customers receive timely and accurate assistance.

What are the key skills and qualifications needed to thrive as a Bright House Customer Service representative, and why are they important?

To thrive as a Bright House Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a positive attitude help you excel in resolving customer issues and creating a pleasant experience. These skills ensure efficient support, customer satisfaction, and loyalty in a competitive service industry.

What is the Brighthouse Flex bonus?

The Bright House Customer Service role offers the Flex bonus as an incentive program that rewards employees based on performance metrics or sales targets. Details about the bonus structure and eligibility are typically provided during onboarding or in company communications. The bonus aims to motivate staff and improve customer service outcomes.

Is Brighthouse Financial in trouble today?

Bright House Customer Service is a role within the company that involves assisting customers with their accounts and inquiries. As of now, there are no publicly reported issues indicating that Brighthouse Financial is in trouble, and the company continues to operate normally within the insurance and financial services industry.

What is Bright House customer service?

Bright House customer service refers to the support and assistance provided to customers of Bright House Networks, a telecommunications company that offered cable TV, internet, and phone services. Customer service representatives help with billing inquiries, technical support, service setup, troubleshooting, and general account management. After Bright House Networks merged with Charter Communications, its customer service operations became part of Spectrum. Customers looking for Bright House support are now directed to Spectrum's customer service for help with their accounts and services.

Is Brighthouse a good company to work for?

Bright House Customer Service roles are generally considered stable with opportunities for advancement. Employees often cite a supportive work environment and training programs, though experiences can vary by location and management. It's advisable to research specific locations and review employee feedback for a comprehensive view.

Is Brighthouse Financial a real company?

Bright House Customer Service is a role that involves assisting customers with their accounts and inquiries. Brighthouse Financial is a separate insurance company, not related to this job, and is a legitimate business in the financial services industry. When applying for customer service roles, it's important to verify the company's official website and job postings.
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Bright House Customer Service jobs near you
Infographic showing various Bright House Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Front of House Customer Service

Front of House Customer Service

Chick-fil-A

Evans, GA

$12 - $16/hr

Full-time

Posted 10 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,468 frontline employees who took The Breakroom Quiz

13th of 103 rated fast food restaurants

Job description

We're looking for our next great Front of House Team Members! The advertised pay range is for part time and full time!

As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.

At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!

Benefits / Perks:

  • Paid Training
  • Flexible Hours
  • Competitive Pay
  • Always closed on Sundays
  • Multiple School Scholarships Available
  • Multiple Career Advancement Opportunities
  • Working with a team who is committed to winning together and having fun!

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Front of House Team Member Responsibilities:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 10-50 lbs on a regular basis
  • Have the ability to stand for long periods of time

Keywords: chickfila, hospitality, restaurant, server

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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