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Bright House Customer Service Jobs (NOW HIRING)

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Bright House Customer Service information

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How much do bright house customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bright house customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Bright House Customer Service vs Bright House Technical Support?

AspectBright House Customer ServiceBright House Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail locations, or remote customer interactionsTechnical support centers, on-site or remote troubleshooting
Employer & Industry UsageTelecommunications provider, customer-facing rolesTelecommunications provider, technical troubleshooting roles

Bright House Customer Service focuses on assisting customers with billing, account inquiries, and service issues, while Bright House Technical Support involves resolving technical problems related to internet, TV, or phone services. Both roles require strong communication skills, but technical support demands more technical knowledge and troubleshooting skills.

What are some common challenges faced by Bright House Customer Service representatives, and how are they supported in handling them?

Bright House Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex billing questions, and resolving technical issues for customers. To support them, representatives typically receive comprehensive training, access to detailed knowledge bases, and ongoing coaching from supervisors. Additionally, they work in collaborative teams where experienced colleagues and escalation procedures are available to help with particularly difficult cases, ensuring customers receive timely and accurate assistance.

What are the key skills and qualifications needed to thrive as a Bright House Customer Service representative?

To thrive as a Bright House Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a positive attitude help you excel in resolving customer issues and creating a pleasant experience. These skills ensure efficient support, customer satisfaction, and loyalty in a competitive service industry.

What is Bright House customer service?

Bright House customer service refers to the support and assistance provided to customers of Bright House Networks, a telecommunications company that offered cable TV, internet, and phone services. Customer service representatives help with billing inquiries, technical support, service setup, troubleshooting, and general account management. After Bright House Networks merged with Charter Communications, its customer service operations became part of Spectrum. Customers looking for Bright House support are now directed to Spectrum's customer service for help with their accounts and services.
More about Bright House Customer Service jobs

What cities are hiring for Bright House Customer Service jobs?

Cities with the most Bright House Customer Service job openings:

Infographic showing various Bright House Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Part Time, Afternoons & Weekends - Edina

Tide Cleaners Minneapolis

Minneapolis, MN

$16 - $18/hr

Other

Re-posted 15 days ago


Job description

We are now hiring for part time customer service positions in our Edina store. Come work for an exciting new franchise that is the fastest growing laundry & garment care brand in Minneapolis.
This is a great part time position that offers flexible schedules for college students or as a second job working afternoon shifts and weekend shifts. Learn valuable customer service skills, while earning some extra spending money. We are looking for friendly & personable staff that can help customers looking to pick up or drop off their dry cleaning.
Multiple Shifts Available:
- Monday - Friday Afternoon / Closing Shift (2p-7p)
- Weekend Shifts (Saturday 8-5p and/or Sunday 11-4)
Wages are based on availability, experience and skill set.

Requirements/Responsibilities

What exactly would I do?
Tide Cleaners Guest Service Reps (GSR) will be focused on the front of house customer service experience, interacting with customers picking up & dropping off their clothes, as well as checking in clothes for cleaning. You will be on your feet, interacting with our customers. Your #1 priority will be ensuring a positive customer service experience for our Tide Cleaners’ clientele.
Do you have what it takes?
You must be a natural conversationalist that has a consistently positive & upbeat attitude. At the same time, it will be helpful if you are computer savvy and a problem solver. We will provide you with hands on Tide Cleaners training and all of the tools you need to be successful and advance in our company.
Our stores are clean, bright & fresh! Our process is completely non-toxic using Green Earth dry cleaning technology (and Tide/Downy products).
Ideal customer service candidate must have:
- Passion for people and a positive attitude
- Team-oriented work ethic
- Ability to think on your feet in a fast paced environment
Essential Job Functions:
- Must be able to perform job tasks on your feet for extended period of time
- Must be able to operate a computer (typing, data entry, processing customer payments)
- Use of fine motor skills when inspecting and detailing in garments

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.