ZipRecruiter

Log In

1

Japanese Customer Service Representative Jobs (NOW HIRING)

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

next page

Showing results 1-20

All JobsJapanese Customer Service Representative Jobs

Japanese Customer Service Representative information

See salary details

$9

$18

$26

How much do japanese customer service representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for japanese customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Japanese Customer Service Representatives?

Japanese Customer Service Representatives are professionals who assist customers by addressing inquiries, resolving issues, and providing information in Japanese. They often work for international companies that serve Japanese-speaking clients or operate in Japan. These representatives handle communication via phone, email, chat, or in-person, ensuring customer satisfaction while maintaining company standards. Fluency in Japanese and strong interpersonal skills are essential for this role.

What are the most common challenges faced by Japanese Customer Service Representatives, and how can they be managed?

Japanese Customer Service Representatives often encounter challenges such as bridging cultural communication gaps, handling high volumes of customer inquiries, and maintaining professionalism under pressure. Successfully managing these challenges typically involves developing strong active listening skills, staying patient and empathetic, and being adaptable to different customer needs. Ongoing training and support from the team help representatives stay updated on product knowledge and best practices, which can significantly improve customer satisfaction and job performance.

What is the difference between Japanese Customer Service Representative vs Japanese Sales Associate?

AspectJapanese Customer Service RepresentativeJapanese Sales Associate
Required CredentialsCustomer service training, Japanese language proficiencySales training, Japanese language proficiency
Work EnvironmentCall centers, customer support officesRetail stores, sales floors
Employer & Industry UsageCustomer service departments across various industriesRetail, wholesale, and service industries
Common Search & Comparison IntentCustomer support roles in Japanese languageSales roles involving Japanese communication

The main difference is that Japanese Customer Service Representatives focus on assisting customers via support channels, while Japanese Sales Associates primarily engage in direct sales and product promotion. Both roles require Japanese language skills and industry-specific training, but their work environments and daily tasks differ significantly.

What are the key skills and qualifications needed to thrive as a Japanese Customer Service Representative, and why are they important?

To thrive as a Japanese Customer Service Representative, you need fluency in Japanese and English, strong communication skills, and experience in customer support or related fields. Familiarity with CRM software, helpdesk ticketing systems, and online communication platforms is typically required. Exceptional interpersonal skills, patience, and cultural sensitivity help you deliver outstanding service and build rapport with customers. These skills and qualifications are crucial for resolving issues efficiently and ensuring customer satisfaction in a bilingual and multicultural environment.
More about Japanese Customer Service Representative jobs
What cities are hiring for Japanese Customer Service Representative jobs? Cities with the most Japanese Customer Service Representative job openings:
What are the most commonly searched types of Japanese Customer Service Representative jobs? The most popular types of Japanese Customer Service Representative jobs are:
What states have the most Japanese Customer Service Representative jobs? States with the most job openings for Japanese Customer Service Representative jobs include:
What job categories do people searching Japanese Customer Service Representative jobs look for? The top searched job categories for Japanese Customer Service Representative jobs are:
Japanese Customer Service Representative jobs near you
Infographic showing various Japanese Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Japanese Customer Service

BizTek People, Inc. | APA International Placement Consultants

Los Angeles, CA • On-site

$17 - $21.25/hr

Full-time

Re-posted 28 days ago

Job description


Bilingual Japanese Client Service Representative (Analyst)
International bank seeks a bilingual Japanese Client Service banker at the Los Angeles office in downtown LA. The position supports corporate banking clients in responding their inquiries and requests and also proactively reaching out to the corporate banking clients in regard to loans, deposits and compliance matters. It covers a wide range of services such as loans, deposit, investment, cash management and foreign exchange (FX).
Primary responsibilities include but not limited to:
• Monitor maturing loans, deposits and forex transactions, proactively reaching out to the clients to ensure the client's funding, saving and forex needs.
• Determine the client rating based on the internal procedure and seek funding rates from Global Market Division.
• Instructs the back office operations to proceed with booking the transactions once approved, confirming sufficient credit capacity,
• Close FX transactions (buying and selling) with all major currenciesincluding
• Improving/maintaining client satisfaction
• Deepen awareness and limit the potential for fraud.
• Monitor NSF(non-sufficient fund) data and WIP account.
• Assist with State, Federal, and internal audits.
Requirements
• A Bachelor's degree or have equivalent work experience is required
• Minimum one year of client services work experience in Financial Services industry is required
• Prior experience in corporate banking, wealth management or at a senior retail branch level is preferred
• In-depth knowledge of corporate banking procedures, products and operations (Loan, Deposit, Foreign Exchange, a full suite of transaction banking products, wire transfer, ACH, ), trade finance products (SBLC, LC, BB BR)
• Excellent communication skills with attention to details and problem-solving capacity is required (Japanese language proficiency is strongly preferred)
• Be able to communicate effectively and build positive working relationships with various internal partners
• Knowledge of basic PC applications (MS Word, Excel and PowerPoint)
Benefits
Good Benefits
Skill Set
Corporate Banking, FX, Deposit, Cash Management, MS Word, Excel

Apply