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Japanese Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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All JobsJapanese Customer Service Representative Jobs

Japanese Customer Service Representative information

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How much do japanese customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for japanese customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Japanese Customer Service Representatives?

Japanese Customer Service Representatives are professionals who assist customers by addressing inquiries, resolving issues, and providing information in Japanese. They often work for international companies that serve Japanese-speaking clients or operate in Japan. These representatives handle communication via phone, email, chat, or in-person, ensuring customer satisfaction while maintaining company standards. Fluency in Japanese and strong interpersonal skills are essential for this role.

What are the most common challenges faced by Japanese Customer Service Representatives, and how can they be managed?

Japanese Customer Service Representatives often encounter challenges such as bridging cultural communication gaps, handling high volumes of customer inquiries, and maintaining professionalism under pressure. Successfully managing these challenges typically involves developing strong active listening skills, staying patient and empathetic, and being adaptable to different customer needs. Ongoing training and support from the team help representatives stay updated on product knowledge and best practices, which can significantly improve customer satisfaction and job performance.

What is the difference between Japanese Customer Service Representative vs Japanese Sales Associate?

AspectJapanese Customer Service RepresentativeJapanese Sales Associate
Required CredentialsCustomer service training, Japanese language proficiencySales training, Japanese language proficiency
Work EnvironmentCall centers, customer support officesRetail stores, sales floors
Employer & Industry UsageCustomer service departments across various industriesRetail, wholesale, and service industries
Common Search & Comparison IntentCustomer support roles in Japanese languageSales roles involving Japanese communication

The main difference is that Japanese Customer Service Representatives focus on assisting customers via support channels, while Japanese Sales Associates primarily engage in direct sales and product promotion. Both roles require Japanese language skills and industry-specific training, but their work environments and daily tasks differ significantly.

What are the key skills and qualifications needed to thrive as a Japanese Customer Service Representative, and why are they important?

To thrive as a Japanese Customer Service Representative, you need fluency in Japanese and English, strong communication skills, and experience in customer support or related fields. Familiarity with CRM software, helpdesk ticketing systems, and online communication platforms is typically required. Exceptional interpersonal skills, patience, and cultural sensitivity help you deliver outstanding service and build rapport with customers. These skills and qualifications are crucial for resolving issues efficiently and ensuring customer satisfaction in a bilingual and multicultural environment.
More about Japanese Customer Service Representative jobs
What cities are hiring for Japanese Customer Service Representative jobs? Cities with the most Japanese Customer Service Representative job openings:
What are the most commonly searched types of Japanese Customer Service Representative jobs? The most popular types of Japanese Customer Service Representative jobs are:
What states have the most Japanese Customer Service Representative jobs? States with the most job openings for Japanese Customer Service Representative jobs include:
What job categories do people searching Japanese Customer Service Representative jobs look for? The top searched job categories for Japanese Customer Service Representative jobs are:
Japanese Customer Service Representative jobs near you
Infographic showing various Japanese Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 88% Full Time, and 6% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Japanese Speaking Technical Support Representative

Japanese Speaking Technical Support Representative

Triplenet Technologies, Inc.

Bellevue, WA • On-site

$17 - $18/hr

Other

Posted 7 days ago

Job description

Job Duties/Responsibilities:
Answertechnical support questionsvia phone calls, emails or in person for our services both in Japanese and English
Troubleshoot the issues on clients PCs or network
Repair computers
Document all requests and resolution
Visit customers for computer maintenance and on-site troubleshooting
Required Skills:
Fully able to speak read and write Japanese and communicate Japanese customers inbusiness environment
Customer service skillsin Japanese to communicate in a professional, polite and articulate manner, both verbally and in writing
Able to troubleshoot PCs
Able to install and troubleshoot Windows Operating System, office networks, and other applications
Ability to collaborate as a productive and active team member
Experiences with following environment:
Location: Bellevue
Duration: 4 Months (Temp to Permanent if all goes well) can be full time or part-time.
Client has great benefits.
Pay: $17-$18 per hour
Triplenet Technologies logo

About Triplenet Technologies

Sourced by ZipRecruiter

TripleNet Technologies, has been helping selected clients since 1997. Client firms range from Fortune 100 companies to new ventures and privately held firms. Our staff has over 14 years experience in completing projects for IT, Sales, Customer Service, Technical Support, Marketing, Shipping, Accounting, and Software Engineering. We have significant experience in technology management and deployment of complex information technologies.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Seattle, WA, US

Year founded

1997

Social media

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