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Japanese Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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Japanese Customer Service Representative information

See salary details

$9

$18

$26

How much do japanese customer service representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for japanese customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Japanese Customer Service Representatives?

Japanese Customer Service Representatives are professionals who assist customers by addressing inquiries, resolving issues, and providing information in Japanese. They often work for international companies that serve Japanese-speaking clients or operate in Japan. These representatives handle communication via phone, email, chat, or in-person, ensuring customer satisfaction while maintaining company standards. Fluency in Japanese and strong interpersonal skills are essential for this role.

What are the most common challenges faced by Japanese Customer Service Representatives, and how can they be managed?

Japanese Customer Service Representatives often encounter challenges such as bridging cultural communication gaps, handling high volumes of customer inquiries, and maintaining professionalism under pressure. Successfully managing these challenges typically involves developing strong active listening skills, staying patient and empathetic, and being adaptable to different customer needs. Ongoing training and support from the team help representatives stay updated on product knowledge and best practices, which can significantly improve customer satisfaction and job performance.

What is the difference between Japanese Customer Service Representative vs Japanese Sales Associate?

AspectJapanese Customer Service RepresentativeJapanese Sales Associate
Required CredentialsCustomer service training, Japanese language proficiencySales training, Japanese language proficiency
Work EnvironmentCall centers, customer support officesRetail stores, sales floors
Employer & Industry UsageCustomer service departments across various industriesRetail, wholesale, and service industries
Common Search & Comparison IntentCustomer support roles in Japanese languageSales roles involving Japanese communication

The main difference is that Japanese Customer Service Representatives focus on assisting customers via support channels, while Japanese Sales Associates primarily engage in direct sales and product promotion. Both roles require Japanese language skills and industry-specific training, but their work environments and daily tasks differ significantly.

What are the key skills and qualifications needed to thrive as a Japanese Customer Service Representative, and why are they important?

To thrive as a Japanese Customer Service Representative, you need fluency in Japanese and English, strong communication skills, and experience in customer support or related fields. Familiarity with CRM software, helpdesk ticketing systems, and online communication platforms is typically required. Exceptional interpersonal skills, patience, and cultural sensitivity help you deliver outstanding service and build rapport with customers. These skills and qualifications are crucial for resolving issues efficiently and ensuring customer satisfaction in a bilingual and multicultural environment.
More about Japanese Customer Service Representative jobs
What cities are hiring for Japanese Customer Service Representative jobs? Cities with the most Japanese Customer Service Representative job openings:
What are the most commonly searched types of Japanese Customer Service Representative jobs? The most popular types of Japanese Customer Service Representative jobs are:
What states have the most Japanese Customer Service Representative jobs? States with the most job openings for Japanese Customer Service Representative jobs include:
Customer Service Representative (CSR)

Customer Service Representative (CSR)

HONEST ABE'S HOME SERVICES

Osage Beach, MO

$36K - $41K/yr

Full-time

Posted 27 days ago


Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person