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Japanese Bilingual Customer Service Jobs (NOW HIRING)

AppleOne

CSR (Japanese/English)

Gardena, CA · On-site

$51K/yr

Bilingual Customer Service Representative (Japanese/English) Are you passionate about helping people and providing exceptional customer service? Do you speak native-level Japanese (including formal ...

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Japanese Bilingual Customer Service information

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How much do japanese bilingual customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for japanese bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual Japanese job?

A bilingual Japanese job involves using both Japanese and another language, typically English, to communicate with customers, clients, or colleagues. In a customer service role, it requires fluency in both languages, strong communication skills, and often the ability to handle inquiries via phone, email, or chat in both languages.

What is the difference between Japanese Bilingual Customer Service vs Japanese Bilingual Technical Support?

AspectJapanese Bilingual Customer ServiceJapanese Bilingual Technical Support
Required CredentialsLanguage proficiency, customer service experienceLanguage proficiency, technical knowledge or certifications
Work EnvironmentCall centers, retail, service industriesIT companies, software/hardware support centers
Employer & IndustryRetail, e-commerce, hospitalityTechnology, software, electronics
Common Search IntentCustomer service roles, bilingual support jobsTechnical support roles, troubleshooting jobs

Japanese Bilingual Customer Service focuses on assisting customers with inquiries, orders, and general support, often in retail or service settings. Japanese Bilingual Technical Support involves resolving technical issues, troubleshooting products, and providing specialized technical assistance. While both roles require Japanese language skills, technical support demands additional technical knowledge or certifications. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Can I get a job in Japan only speaking English?

A Japanese bilingual customer service job typically requires proficiency in both Japanese and English, as communication with Japanese customers is essential. While some companies may hire English-only speakers for specific roles, most customer service positions in Japan prefer or require Japanese language skills to ensure effective service and compliance with local regulations.

Is customer service good in Japan?

Customer service in Japan is known for its high standards of politeness, attentiveness, and professionalism. Japanese customer service roles often require strong communication skills, bilingual ability, and a focus on customer satisfaction, making it a respected and well-regarded profession in the country.

What jobs can I do if I speak Japanese?

Japanese bilingual speakers can pursue roles such as customer service representatives, translators, interpreters, and roles in international business or tourism. These jobs often require strong language skills, cultural knowledge, and sometimes certification or training in translation or interpretation. Bilingual proficiency can also open opportunities in tech support, sales, and marketing in companies with Japanese clients or markets.
More about Japanese Bilingual Customer Service jobs
What cities are hiring for Japanese Bilingual Customer Service jobs? Cities with the most Japanese Bilingual Customer Service job openings:
What states have the most Japanese Bilingual Customer Service jobs? States with the most job openings for Japanese Bilingual Customer Service jobs include:
What job categories do people searching Japanese Bilingual Customer Service jobs look for? The top searched job categories for Japanese Bilingual Customer Service jobs are:
Japanese Bilingual Customer Service jobs near you
Infographic showing various Japanese Bilingual Customer Service job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Customer Service Agent - Japanese Bilingual

Pacific Advisory Service

Nashville, TN • On-site

$15 - $18.75/hr

Full-time

Re-posted 29 days ago

Job description

International forwarder is looking for Customer Service - Japanese Bilingual Household goods Coordinator.
• Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
• Ensure all documentation relating to shipment is properly completed as required
• Interact closely with the moving team in preparation of the customer goods
• Coordinate with the moving team to ensure proper packing, removing and loading of customer's goods
• Establish and maintain a professional working relationship with the moving team
• General business support function as assigned.
Newly Grad is welcome.
• Bilingual English/ Japanese; ability to read, write & speak English and Japanese
• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook
Pacific Advisory Service logo

About Pacific Advisory Service

Sourced by ZipRecruiter

Pacific Advisory Service is a Chicago-based recruiting firm established in 1988 for the purpose of promoting business relations between the United States and the Asia-Pacific region. The major activities of Pacific Advisory Service primarily focus on nationwide executive and professional search. Pacific Advisory Service aims to provide you with the best information and matches possible. We treat each assignment with the utmost regard for confidentiality and professionalism.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Schaumburg, IL, US

Year founded

1988

Social media

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