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French Speaking Customer Service Representative Jobs

Growmore Inc

$14.75 - $20.25/hr

We are on a lookout for French Speaking Customer Support representative for an online shop ... Identify opportunities for service improvement based on customer feedback and actively participate ...

ABC Fitness Solutions, LLC

$14.25 - $18/hr

... French-speaking customers, including Quebec. This role is responsible for delivering high-quality service across phone, email, and chat while contributing to overall team productivity and customer ...

Mindlance

Call Center / Customer Service IV

Nashville, TN

$15 - $19.25/hr

Customer Service Representative Summary: Interact with customers to provide information in response ... You can also send non-French speaking candidates, but the manager prefers the bilingual candidates.

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How much do french speaking customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for french speaking customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a French Speaking Customer Service Representative, and why are they important?

To thrive as a French Speaking Customer Service Representative, you need fluency in French and English, strong communication abilities, and experience in customer support or a related field. Familiarity with CRM systems, helpdesk software, and telecommunication tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and resolve customer issues effectively. These competencies are crucial for delivering excellent service, fostering customer satisfaction, and supporting business retention in a bilingual environment.

What are some common challenges French Speaking Customer Service Representatives face when supporting international customers?

French Speaking Customer Service Representatives often navigate challenges such as language nuances, cultural differences, and varying customer expectations. They must remain adaptable when handling inquiries from customers in different French-speaking regions, ensuring clear communication and understanding despite potential accents or dialect differences. Additionally, they regularly coordinate with cross-functional teams to resolve issues efficiently, making strong collaboration and problem-solving skills essential for success in this role.

What does a French Speaking Customer Service Representative do?

A French Speaking Customer Service Representative assists customers by addressing their inquiries, concerns, and requests in French. They typically handle phone calls, emails, or live chats, helping customers with product information, order issues, technical support, or billing questions. These representatives play a key role in ensuring customer satisfaction for French-speaking clients and may also help translate or interpret communication between the business and its French-speaking customers.

What is the difference between French Speaking Customer Service Representative vs French Speaking Customer Support Agent?

AspectFrench Speaking Customer Service RepresentativeFrench Speaking Customer Support Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceSimilar credentials; often the same certifications
Work EnvironmentCall centers, online chat, email supportCall centers, online platforms, technical support environments
Employer & Industry UsageRetail, telecom, banking, tech companiesIT, telecom, e-commerce, service industries
Search & Comparison IntentCustomer service roles requiring French language skillsSupport roles with a focus on troubleshooting or technical help

Both roles involve assisting customers in French, often in similar industries and environments. The main difference lies in the focus: Customer Service Representatives typically handle general inquiries and account issues, while Customer Support Agents may focus more on technical support or troubleshooting. Understanding these distinctions helps job seekers find roles aligned with their skills and career goals.

More about French Speaking Customer Service Representative jobs
What cities are hiring for French Speaking Customer Service Representative jobs? Cities with the most French Speaking Customer Service Representative job openings:
What job categories do people searching French Speaking Customer Service Representative jobs look for? The top searched job categories for French Speaking Customer Service Representative jobs are:
French Speaking Customer Service Representative jobs near you
Infographic showing various French Speaking Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
French-Speaking Customer Service Representative

French-Speaking Customer Service Representative

Doterra

Pleasant Grove, UT

$14.50 - $19.50/hr

Other

Posted 3 days ago

Job description

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
Job Description:
Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types.
Job Requirements:

  • Handle inbound customer contacts including but not limited to phone, chat, and email, with the highest level of customer service Will be trained to take multiple contact types. Contacts will be in French and English language.
  • Attend necessary trainings, as determined by management.
  • Respond promptly with correct grammar and punctuation in verbal and written communications.
  • Use resources to answer questions and resolve concerns promptly and courteously.
  • Follow-up on customer services issues.
  • Capture customer feedback.
  • Identify and track/code contact types.
  • Upsell and inform customers about promotions and products.
  • Help with special projects as needed.
  • Adhere to schedule and meet other department performance standards.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job:
  • This position operates in an office environment that may include exposure to stationary positions and computer blue light for extended periods of time.
  • Ability to work under pressure, including during peak season.
Job Qualifications:
  • High School Diploma or GED preferred.
  • Professional French language proficiency required.
  • Professional English language proficiency required.
  • Strong typing and computer abilities.
  • Ability to type 30 words per minute, preferred.
  • Knowledge of proper grammar, punctuation, and impressive spelling.
  • Organized and detail-oriented.
  • Ability to follow instructions, policies, and procedures.
  • Works well with others.
  • Proactive while assisting others.
  • Ability to communicate effectively with others in a respectful and professional manner.
  • Ability to communicate by reading, writing, recording, receiving, and sending communications.
  • Previous customer service experience, preferred.
  • Desire to move up and grow with dōTERRA, preferred.
  • Work at the Pleasant Grove location; or if approved for remote work, lives in Utah or Idaho.

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

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