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Customer Loyalty Rep Jobs (NOW HIRING)

Avis Budget Group

$19.50/hr

You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds ...

Avis Budget Group

$15.75 - $21.50/hr

You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds ...

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How much do customer loyalty rep jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer loyalty rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Customer Loyalty Reps?

Customer Loyalty Representatives are professionals who work to retain customers and build long-term relationships between customers and a company. They address customer concerns, manage complaints, and provide solutions to improve customer satisfaction. Their role often involves offering incentives, resolving issues, and ensuring that customers have a positive experience with the brand. By doing so, they help reduce customer churn and increase overall loyalty to the business.

How does a Customer Loyalty Rep typically collaborate with other departments to resolve customer issues?

Customer Loyalty Reps work closely with departments such as sales, technical support, and billing to address customer concerns and improve satisfaction. Collaboration often involves escalating complex cases, gathering product or service information, and following up on resolutions to ensure the customer's needs are met. Effective communication and teamwork are essential, as Customer Loyalty Reps act as the customer's advocate within the company, coordinating efforts to create a seamless support experience.

What are the key skills and qualifications needed to thrive as a Customer Loyalty Rep, and why are they important?

To thrive as a Customer Loyalty Rep, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and loyalty program platforms is typically required. Excellent communication, active listening, and patience are crucial soft skills for building rapport with customers and resolving concerns. These skills and tools are vital for fostering customer retention, addressing issues efficiently, and contributing to overall business success.
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Customer Loyalty Rep jobs near you
Customer Loyalty Representative - FT

Customer Loyalty Representative - FT

Avis Budget Group

Lihue, HI • On-site

$21/hr

Full-time

Medical, Dental, Retirement, PTO

Posted yesterday

Avis Budget Group rating

6.4

Company rating: 6.4 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

114th of 140 rated vehicle equipment hire

Job description

$21.00/hour
Monthly Commission Opportunity
Shift Premium may Apply
We're hiring immediately! Do you enjoy building relationships, recognizing loyal customers, and delivering a high level of service? If you're friendly, confident, and take pride in creating memorable experiences, join the Avis Budget Group team supporting our valued loyalty customers at our airport locations.
In this role, you'll work in an active, outdoor environment and have the opportunity to earn incentives while helping frequent customers get on their way quickly, smoothly, and with confidence.
What You'll Do:
In this outdoor role, you will assist our frequent and premiere customers at our airport operations. You will process rentals for customers enrolled in our loyalty programs, offer products and services designed to enhance their experience, and provide attentive, professional service that builds trust and long-term customer loyalty.
You'll use strong communication and customer service skills to anticipate needs, answer questions, and help ensure each loyalty customer receives a seamless and personalized experience.
Perks You'll Get:
• Bi-weekly hourly wage plus commission / incentive with unlimited earning potential (New York and Puerto Rico: weekly wage)
• On-the-job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
• Valid Driver's License
• Basic computer skills (typing, data entry)
• Engaging, professional personality with strong verbal communication skills
• A customer-first mindset and genuine enjoyment of working with people
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to sit, stand, and type for prolonged periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely
• 6 months retail, hospitality, or customer service experience in a fast-paced environment is a bonus
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Lihue
Hawaii
United States of America

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