Flexible Zappos Customer Service Jobs (NOW HIRING)

Zappos is seeking an Associate Buyer to join the Merchandising team. You will be responsible for managing a portfolio of brands through the ordering of new products while analyzing and managing stock levels. The ideal candidate be an effective communicator who will partner with vendors and internal partners to deliver the customer experience Zappos is known for.
Key job responsibilities
• Pre-Market Reports: running, organizing and analysis of key reports for market and vendor meetings for all styles
• Supports post market recap and assortment review (new vs core/replenish, OTB)
• Adept in utilizing purchasing strategy and order-writing logic to create new item orders, core and re-orders
• Adept in revising current or future purchase orders for new, core, and DFMS orders
• Understands and applies industry-standard negotiation terminology
• Maintaining vendor follow-through and communication within established expectations
• Capable of working with vendors to reach a payment term that is mutually beneficial and positively aids the organization's contribution profit
• Understands how to gather and analyze internal and competitor merchandise data Possesses knowledge of ABC categorization and analysis
• Understands the needs and wants of the different consumer demographics, product segmentation, key selling weeks, and seasonal demand.
A day in the life
You will make a positive impact on customer experience through continuous monitoring of Zappos.com and competitor sites through the lens of the customer. The ideal candidate will be experienced in using the tools and reports to develop a deeper understanding of customer behavior. Being an excellent communicator is a must as you will need to cultivate mutually beneficial relationships with vendors based on openness and trust.
About the team
Our team strives to offer our customer a best-in-class, focused assortment in the sizes they need and at a price that is competitive. We are finding ways to move faster and more efficiently than ever before to make smarter buying decisions and deliver results.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience using Microsoft Excel to manipulate and analyze large sets of data
- 3+ years in Buying, Planning or other related Merchandising roles
PREFERRED QUALIFICATIONS
- Master's degree
- Experience with effective project management skills and the ability to thrive in a fast-paced environment
- Strong interpersonal skills, including written and oral communication skills.
- Demonstrated ability to meet deadlines.
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative data could enhance products, workflows, or customer experiences.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 66,300.00 - 103,400.00 USD annually