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Seasonal Zappos Customer Service Jobs (NOW HIRING)

Amazon

Assistant Buyer, Zappos Merchandising

New York, NY

$22 - $29/hr

Support markdown optimization and promotional strategies * Assist in seasonal line reviews and ... customer experience through continuous monitoring of Zappos.com and competitor sites through the ...

Amazon

Assistant Buyer, Zappos Merchandising

New York, NY · On-site

$22 - $29/hr

Support markdown optimization and promotional strategies * Assist in seasonal line reviews and ... customer experience through continuous monitoring of Zappos.com and competitor sites through the ...

Amazon

Assistant Buyer, Zappos Merchandising

New York, NY · On-site

$22 - $29/hr

Support markdown optimization and promotional strategies * Assist in seasonal line reviews and ... customer experience through continuous monitoring of Zappos.com and competitor sites through the ...

Adecco

Seasonal Customer Service

Summit, NJ · On-site

$20/hr

Seasonal Customer Service Representative Location: Summit, NJ Pay: $20.00/hour Assignment: Seasonal (October through January, with potential to extend) Join a customer-focused team delivering ...

Adecco US, Inc.

Seasonal Customer Service

Summit, NJ · On-site

$20/hr

Seasonal Customer Service Representative Location: Summit, NJ Pay: $20.00/hour Assignment: Seasonal (October through January, with potential to extend) Join a customer-focused team delivering ...

Stinker Stores

Customer Service (Seasonal)

Lewiston, ID · On-site

$14 - $18/hr

Customer Service Specialist - Seasonal Our Customer Service Specialist is the first point of contact for the guests at Stinker stores. They answer questions, offer scent-sational recommendations ...

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Seasonal Zappos Customer Service information

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How much do seasonal zappos customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for seasonal zappos customer service in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a seasonal Zappos customer service job?

Seasonal Zappos Customer Service jobs are temporary positions typically offered during peak shopping periods, such as holidays, to help manage increased customer inquiries and orders. Employees in these roles assist customers with orders, returns, product information, and resolve issues via phone, email, or chat. These positions require strong communication skills, patience, and a customer-first attitude. While the jobs are temporary, they offer valuable experience in customer service and may sometimes lead to permanent roles.

What are the key skills and qualifications needed to thrive as a seasonal Zappos customer service representative?

To thrive as a Seasonal Zappos Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, live chat platforms, and order management software is often necessary. Patience, adaptability, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills ensure high customer satisfaction and support the company's reputation for excellent service during peak seasons.

What are some typical challenges faced by seasonal Zappos customer service team members, and how does the company support them?

Seasonal Zappos Customer Service team members often experience high call volumes, especially during peak shopping periods like holidays. This can make it challenging to maintain the brand's high standards of customer care and quick response times. However, Zappos supports its employees with thorough training, a collaborative team environment, and accessible supervisors who can help with difficult customer interactions. Team members are encouraged to ask questions and participate in knowledge-sharing to ensure everyone feels equipped and supported throughout the season.

What is the difference between Seasonal Zappos Customer Service vs Retail Customer Service Associate?

AspectSeasonal Zappos Customer ServiceRetail Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or call center setting, primarily onlineIn-store retail environment
Industry UsageOnline retail, e-commerceBrick-and-mortar retail stores
Job FocusHandling online customer inquiries, order issues, returnsAssisting customers in-store, sales, product info

Both roles require customer service skills and similar credentials, but Seasonal Zappos Customer Service focuses on online support in a remote or call center setting, while Retail Customer Service Associates work directly in physical stores. The main difference lies in the work environment and customer interaction method.

More about Seasonal Zappos Customer Service jobs

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Cities with the most Seasonal Zappos Customer Service job openings:

What are the most commonly searched types of Zappos Customer Service jobs?

The most popular types of Zappos Customer Service jobs are:

What states have the most Seasonal Zappos Customer Service jobs?

States with the most job openings for Seasonal Zappos Customer Service jobs include:

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The top searched job categories for Seasonal Zappos Customer Service jobs are:

Seasonal Zappos Customer Service jobs near you
Infographic showing various Seasonal Zappos Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Assistant Buyer, Zappos Merchandising

Amazon

New York, NY

$22 - $29/hr

Full-time

Posted 4 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,154 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

We're looking for an enthusiastic Assistant Buyer to join our buying team. This role is ideal for someone with some buying experience who is ready to take the next step in their career while working with industry-leading brands.
Key job responsibilities
* Partner with Buyers on category management and strategic initiatives
* Execute buying plans and maintain product assortments
* Monitor inventory levels and recommend reorder quantities
* Track and analyze sales performance metrics
* Maintain vendor relationships and assist in negotiations
* Create and maintain purchase orders
* Support markdown optimization and promotional strategies
* Assist in seasonal line reviews and buying meetings
* Ensure accurate product setup and data integrity
* Collaborate with Planning, Marketing, and Operations teams
A day in the life
You will make a positive impact on customer experience through continuous monitoring of Zappos.com and competitor sites through the lens of the customer. The ideal candidate will be experienced in using the tools and reports to develop a deeper understanding of customer behavior

Being an excellent communicator is a must as you will need to cultivate mutually beneficial relationships with vendors based on openness and trust.
About the team
Welcome to Amazon/Zappos, where data-driven decisions meet a people-first culture. We combine Amazon's innovative mindset with Zappos' unique culture to create an environment where every employee can grow while delivering exceptional customer experiences. This role offers a unique opportunity to experience the best of both worlds - Zappos' renowned company culture and Amazon's innovative approach to retail

You'll be part of a team that values both personal growth and business success while working with some of the industry's top brands.

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Hours and flexibility

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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