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Seasonal Zappos Customer Service Jobs (NOW HIRING)

Seasonal Customer Service Representative Location: Summit, NJ Pay: $20.00/hour Assignment: Seasonal (October through January, with potential to extend) Join a customer-focused team delivering ...

Seasonal Customer Service Representative Location: Summit, NJ Pay: $20.00/hour Assignment: Seasonal (October through January, with potential to extend) Join a customer-focused team delivering ...

... aligning with customer needs and business objectives. The successful candidate is a results ... Key job responsibilities Core Responsibilities: - Partner with buyer(s) to design seasonal and ...

Customer Service (Seasonal)

Lewiston, ID · On-site

$14 - $18/hr

Customer Service Specialist - Seasonal Our Customer Service Specialist is the first point of contact for the guests at Stinker stores. They answer questions, offer scent-sational recommendations ...

Customer Service (Seasonal)

Lewiston, ID · On-site

$14 - $18/hr

Customer Service Specialist - Seasonal Our Customer Service Specialist is the first point of contact for the guests at Stinker stores. They answer questions, offer scent-sational recommendations ...

Seasonal Location Customer Service

Dubuque, IA · On-site

$13.25 - $17/hr

Seasonal Location Customer Service Innovative Ag Services 1 Positions ID: 653005 Posted On 07/30/2026 Job Overview As our farmers prepare to hit the fields this fall, we're looking for a seasonal ...

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Seasonal Zappos Customer Service information

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How much do seasonal zappos customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for seasonal zappos customer service in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is a seasonal Zappos customer service job?

Seasonal Zappos Customer Service jobs are temporary positions typically offered during peak shopping periods, such as holidays, to help manage increased customer inquiries and orders. Employees in these roles assist customers with orders, returns, product information, and resolve issues via phone, email, or chat. These positions require strong communication skills, patience, and a customer-first attitude. While the jobs are temporary, they offer valuable experience in customer service and may sometimes lead to permanent roles.

What are the key skills and qualifications needed to thrive as a seasonal Zappos customer service representative?

To thrive as a Seasonal Zappos Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, live chat platforms, and order management software is often necessary. Patience, adaptability, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills ensure high customer satisfaction and support the company's reputation for excellent service during peak seasons.

What are some typical challenges faced by seasonal Zappos customer service team members, and how does the company support them?

Seasonal Zappos Customer Service team members often experience high call volumes, especially during peak shopping periods like holidays. This can make it challenging to maintain the brand's high standards of customer care and quick response times. However, Zappos supports its employees with thorough training, a collaborative team environment, and accessible supervisors who can help with difficult customer interactions. Team members are encouraged to ask questions and participate in knowledge-sharing to ensure everyone feels equipped and supported throughout the season.

What is the difference between Seasonal Zappos Customer Service vs Retail Customer Service Associate?

AspectSeasonal Zappos Customer ServiceRetail Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or call center setting, primarily onlineIn-store retail environment
Industry UsageOnline retail, e-commerceBrick-and-mortar retail stores
Job FocusHandling online customer inquiries, order issues, returnsAssisting customers in-store, sales, product info

Both roles require customer service skills and similar credentials, but Seasonal Zappos Customer Service focuses on online support in a remote or call center setting, while Retail Customer Service Associates work directly in physical stores. The main difference lies in the work environment and customer interaction method.

More about Seasonal Zappos Customer Service jobs

What cities are hiring for Seasonal Zappos Customer Service jobs?

Cities with the most Seasonal Zappos Customer Service job openings:

What are the most commonly searched types of Zappos Customer Service jobs?

The most popular types of Zappos Customer Service jobs are:

What states have the most Seasonal Zappos Customer Service jobs?

States with the most job openings for Seasonal Zappos Customer Service jobs include:

Infographic showing various Seasonal Zappos Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.

Merchandise Planner, Zappos

Amazon

New York, NY • On-site

Full-time

Re-posted 6 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,105 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play a critical part in maximizing sales, profitability, and inventory efficiency by developing detailed assortment plans, forecasts, and strategies. Collaborating with cross-functional teams, including Buying, Marketing, and Finance, you'll ensure the right products are available at the right time, aligning with customer needs and business objectives.
The successful candidate is a results-oriented leader with a deep understanding of e-commerce dynamics, a passion for analyzing trends, and a proven ability to move beyond applying standard templates for solving problems

You will directly influence our product assortment and inventory management with creative, innovative ideas that are translated into actionable insights for the business.
Key job responsibilities
Core Responsibilities:
- Partner with buyer(s) to design seasonal and annual strategies by category and vendor.
- Build financial plans in accordance with merchandise strategies to maximize profitability.
- Drive in season decision making to achieve financial and strategic targets.
- Manage inventory health, open-to-buy, item-level forecasting, and assortment planning.
- Optimize sales and inventory productivity through analysis and plans that drive high impact decision making.
- Forecast financials and related operational metrics.
- Manage reporting, driving a high standard for analytical excellence.
- Develop price reduction and exit recommendations with pricing team.
Other Responsibilities:
- Brainstorm and develop projects that improve the efficiency of buying/planning systems, processes and procedures.
- Partake in A/B testing of new tools and maintain owner mindset to deliver constructive feedback
- Train and develop team members.
About the team
Here at Zappos, we leverage our individuality and vibrancy to delight and inspire both external customers and our employees.


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US