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English Speaking Customer Service Jobs (NOW HIRING)

Emovis

Customer Service Representative

Boca Raton, FL · On-site

$17/hr

English -speaking Customer Service Representatives ($16/hr) + Pay for Performance Incentives. * Bilingual English/Spanish Representatives ($17/hr) + Pay for Performance Incentives Start date: June 12 ...

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English Speaking Customer Service information

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How much do english speaking customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for english speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for an English Speaking Customer Service representative?

In this role, you will handle customer inquiries through phone, email, or chat, providing information, troubleshooting issues, and resolving complaints in a timely manner. You may also process orders, update customer accounts, and document interactions in CRM systems. Collaborating with teammates and other departments is often necessary to address more complex concerns. The daily routine requires adaptability as the nature of customer questions and challenges can vary throughout your shift, making strong communication and multitasking skills essential.

What are the key skills and qualifications needed to thrive in the English Speaking Customer Service position, and why are they important?

To thrive as an English Speaking Customer Service professional, you need excellent verbal and written English communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and call center software is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set top performers apart. These competencies help ensure clear communication, efficient issue resolution, and positive customer experiences, which are crucial for business success.

What is an English Speaking Customer Service job?

An English Speaking Customer Service job involves assisting customers by responding to inquiries, resolving issues, and providing support, all in English. This role typically includes handling phone calls, emails, or chat messages to ensure customer satisfaction. Strong communication skills, patience, and problem-solving abilities are essential. Many industries, such as e-commerce, finance, and technology, require these professionals to maintain excellent customer relations.

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What cities are hiring for English Speaking Customer Service jobs? Cities with the most English Speaking Customer Service job openings:
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What job categories do people searching English Speaking Customer Service jobs look for? The top searched job categories for English Speaking Customer Service jobs are:
English Speaking Customer Service jobs near you
Infographic showing various English Speaking Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Haitian Creole Speaking CSR

Haitian Creole Speaking CSR

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Description:

AFIC is hiring a Bilingual Customer Service Representative fluent in both English and Creole. This is primarily an English-speaking role, with assistance provided to Creole-speaking customers as needed. Candidates must be comfortable handling professional phone conversations in both languages throughout the day.

Key Responsibilities

  • Handle inbound customer calls professionally and efficiently
  • Guide customers through the initial claims process with clarity and empathy
  • Enter and maintain confidential customer information accurately
  • Resolve routine inquiries and escalate more complex issues when needed
  • Meet expectations for quality, accuracy, and productivity
Requirements:
  • Fluency in English and Creole is required
  • 1+ year of customer service, call center, or collections experience preferred
  • Strong attention to detail and data accuracy
  • Clear, confident phone communication skills
  • Ability to manage multiple systems and tasks simultaneously
  • Typing speed of at least 30 WPM
  • Consistent attendance and reliability
  • High school diploma or equivalent (insurance experience a plus)

Compensation and Benefits

  • Hourly Pay: $20-$24 per hour, based on experience
  • 401(k): Up to a 6% company match
  • Medical Coverage: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, plus dental, vision, and telemedicine services
  • Paid Time Off: Company-provided PTO for vacation, personal time, or illness, in accordance with applicable Illinois law
  • Personal Days: Separate personal days for illness, family needs, appointments, or other personal matters
  • Paid Holidays: At least 6 company-observed holidays
  • Professional Development: Paid training and opportunities for advancement
  • Employee Recognition: Recognition of work milestones and contributions
  • Growth and Stability: More than 13 consecutive years of profitability, supported by A+ ratings from A.M. Best and the BBB
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM, plus rotating Saturdays