$17 - $18/hr
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Fluency in French and English (spoken and written) is essential. * Previous experience in a ...
Quick apply
$17 - $18/hr
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Fluency in French and English (spoken and written) is essential. * Previous experience in a ...
Quick apply
$17 - $18/hr
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Fluency in French and English (spoken and written) is essential. * Previous experience in a ...
MO · On-site
$17 - $18/hr
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Fluency in French and English (spoken and written) is essential. * Previous experience in a ...
Quick apply
MO · On-site
$17 - $18/hr
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Fluency in French and English (spoken and written) is essential. * Previous experience in a ...
$16.50 - $22.25/hr
French Speaking Customer Service Representative MCI is one of the fastest-growing tech-enabled ... High School Diploma/GED Fluency in French and English (spoken and written) is essential. Previous ...
$16.50 - $22.25/hr
French Speaking Customer Service Representative MCI is one of the fastest-growing tech-enabled ... High School Diploma/GED Fluency in French and English (spoken and written) is essential. Previous ...
FL · Remote
$16.50 - $22.25/hr
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Fluency in French and English (spoken and written) is essential. * Previous experience in a ...
FL · Remote
$16.50 - $22.25/hr
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to ... Fluency in French and English (spoken and written) is essential. * Previous experience in a ...
Wabash, IN · On-site
$14.50 - $18/hr
... service for ... French speaking international clients in addition to other English speaking customers.
Wabash, IN · On-site
$14.50 - $18/hr
... service for ... French speaking international clients in addition to other English speaking customers.
Chino, CA · On-site
$15.75 - $19.75/hr
We are seeking a Mandarin- and English-speaking Customer Experience Specialist to support patients of a global healthcare organization. In this role, you will serve as a key point of contact ...
Quick apply
Chino, CA · On-site
$15.75 - $19.75/hr
We are seeking a Mandarin- and English-speaking Customer Experience Specialist to support patients of a global healthcare organization. In this role, you will serve as a key point of contact ...
As a member of our seasonal Customer Service team,you'llbe at the heart of the action, helping us ... Respond to consumers in both English and German - spoken and written. * Engage with consumers via ...
As a member of our seasonal Customer Service team,you'llbe at the heart of the action, helping us ... Respond to consumers in both English and German - spoken and written. * Engage with consumers via ...
Tempe, AZ · On-site
$46K/yr
As a member of our seasonal Customer Service team, you'll be at the heart of the action, helping us ... Respond to consumers in both English and German - spoken and written. * Engage with consumers via ...
Tempe, AZ · On-site
$46K/yr
As a member of our seasonal Customer Service team, you'll be at the heart of the action, helping us ... Respond to consumers in both English and German - spoken and written. * Engage with consumers via ...
Pittsburgh, PA · On-site
$15 - $20.25/hr
Customer Support Specialist (Bilingual Cantonese/English) Onsite (Pittsburgh, PA or Chesterfield ... Customer service or inbound call center experience required * Healthcare or pharmacy background ...
Pittsburgh, PA · On-site
$15 - $20.25/hr
Customer Support Specialist (Bilingual Cantonese/English) Onsite (Pittsburgh, PA or Chesterfield ... Customer service or inbound call center experience required * Healthcare or pharmacy background ...
Ontario, CA · On-site
$16.25 - $22.25/hr
General information Job Title Airport Spanish Speaking Customer Service - ONT Date Friday, August ... M. shift, Overnight shift, P.M. shift Part Time Days Days of the weekShiftShift Start TimeMonday ...
New
Ontario, CA · On-site
$16.25 - $22.25/hr
General information Job Title Airport Spanish Speaking Customer Service - ONT Date Friday, August ... M. shift, Overnight shift, P.M. shift Part Time Days Days of the weekShiftShift Start TimeMonday ...
New
Wildwood, MO · On-site
$15 - $20.50/hr
Customer Support Specialist (Bilingual Cantonese/English) Onsite (Pittsburgh, PA or Chesterfield ... Customer service or inbound call center experience required * Healthcare or pharmacy background ...
Wildwood, MO · On-site
$15 - $20.50/hr
Customer Support Specialist (Bilingual Cantonese/English) Onsite (Pittsburgh, PA or Chesterfield ... Customer service or inbound call center experience required * Healthcare or pharmacy background ...
Mount Prospect, IL · On-site
$20 - $24/hr
Fluency in Spanish and English (verbal and written) * 1+ year of customer service, call center, or collections experience preferred * Strong attention to detail and data accuracy * Clear, confident ...
Quick apply
Mount Prospect, IL · On-site
$20 - $24/hr
Fluency in Spanish and English (verbal and written) * 1+ year of customer service, call center, or collections experience preferred * Strong attention to detail and data accuracy * Clear, confident ...
$20 - $24/hr
Fluency in Spanish and English (verbal and written) * 1+ year of customer service, call center, or collections experience preferred * Strong attention to detail and data accuracy * Clear, confident ...
Quick apply
$20 - $24/hr
Fluency in Spanish and English (verbal and written) * 1+ year of customer service, call center, or collections experience preferred * Strong attention to detail and data accuracy * Clear, confident ...
Columbia, MO · On-site
$15.25 - $20.75/hr
Whether you come from a background in customer service, retail, or hospitality, you can be ... Please note that candidates must be fluent in both English and Spanish, with the ability to ...
Columbia, MO · On-site
$15.25 - $20.75/hr
Whether you come from a background in customer service, retail, or hospitality, you can be ... Please note that candidates must be fluent in both English and Spanish, with the ability to ...
Arlington, TX · Remote
$17 - $19/hr
Essential Job Functions and Responsibilities assisting non-English speaking customers/clients. * Addresses customer inquiries and provides service and support across all communication channels to ...
Arlington, TX · Remote
$17 - $19/hr
Essential Job Functions and Responsibilities assisting non-English speaking customers/clients. * Addresses customer inquiries and provides service and support across all communication channels to ...
Included (flight + accommodation support) Are you a native or fluent Spanish speaker with English ... We are hiring motivated individuals for full remote customer service roles with permanent contracts ...
Included (flight + accommodation support) Are you a native or fluent Spanish speaker with English ... We are hiring motivated individuals for full remote customer service roles with permanent contracts ...
Included (flight + accommodation support) Are you a native or fluent Spanish speaker with English ... We are hiring motivated individuals for full remote customer service roles with permanent contracts ...
Included (flight + accommodation support) Are you a native or fluent Spanish speaker with English ... We are hiring motivated individuals for full remote customer service roles with permanent contracts ...
Columbia, MO · On-site
$15.25 - $20.75/hr
Whether you come from a background in customer service, retail, or hospitality, you can be ... Please note that candidates must be fluent in both English and Spanish, with the ability to ...
Columbia, MO · On-site
$15.25 - $20.75/hr
Whether you come from a background in customer service, retail, or hospitality, you can be ... Please note that candidates must be fluent in both English and Spanish, with the ability to ...
Description The Customer Service Representative will provide prompt, courteous, and professional ... Bilingual in Spanish and English, with the ability to communicate effectively in both, through ...
Description The Customer Service Representative will provide prompt, courteous, and professional ... Bilingual in Spanish and English, with the ability to communicate effectively in both, through ...
$16.50 - $22.25/hr
Polish-Russian-Speaking Customer Service Representative (remote) Customer Service Representative is ... Intermediate level English * Be natural caretaker * Be practical, compassionate, caring, and ...
$16.50 - $22.25/hr
Polish-Russian-Speaking Customer Service Representative (remote) Customer Service Representative is ... Intermediate level English * Be natural caretaker * Be practical, compassionate, caring, and ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Overnight English Speaking Customer Service | Night Shift Customer Support |
|---|---|---|
| Credentials | Basic customer service skills, possibly bilingual in English | Similar credentials, often requiring English proficiency |
| Work Environment | Remote or call center, night hours, English-speaking customers | Call centers or remote, night hours, general customer support |
| Employer & Industry | Retail, tech, telecom companies serving English-speaking markets | Various industries, including tech, retail, and service sectors |
| Search & Comparison Intent | Looking for English-specific night customer service roles | Searching for general night customer support jobs |
Overnight English Speaking Customer Service focuses on providing support to English-speaking customers during night hours, often requiring bilingual skills. Night Shift Customer Support is broader, covering various languages and industries. Both roles involve night work and customer interaction, but the former emphasizes English communication skills specifically.
Cities with the most Overnight English Speaking Customer Service job openings:
The most popular types of English Speaking Customer Service jobs are:
States with the most job openings for Overnight English Speaking Customer Service jobs include:
$17 - $18/hr
Full-time
Re-posted 26 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and efficient support to French-speaking customers across multiple channels. You will act as the first point of contact, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. This position is ideal for individuals who are passionate about customer service, highly organized, and able to communicate effectively in both French and English.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Handle customer inquiries, complaints, and requests in a professional and timely manner.
Accurately capture and update customer information in internal systems and CRM platforms.
Troubleshoot and resolve customer issues while maintaining high service standards.
Escalate complex issues to the appropriate internal teams when necessary.
Maintain detailed and accurate records of all customer interactions.
Meet or exceed individual and team performance targets, including quality, productivity, and customer satisfaction metrics.
Follow company policies, procedures, and compliance guidelines.
Collaborate with team members and other departments to ensure seamless customer support.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
High School Diploma/GED
Fluency in French and English (spoken and written) is essential.
Previous experience in a customer service or call centre environment, preferably within a BPO environment.
Strong verbal and written communication skills.
Ability to handle high volumes of customer interactions while maintaining quality service.
Basic computer literacy and experience working with CRM or ticketing systems.
Strong problem-solving skills and the ability to remain calm under pressure.
Nice to Have
Additional language skills.
Experience supporting international customers.
Familiarity with customer service platforms or CRM systems.
Experience working in a fast-paced, target-driven environment.
Strong administrative and organizational skills.
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Computer and electronic product manufacturing
1,001 - 5,000 Employees
Ashburn, VA, US