ZipRecruiter

Log In

1

French Speaking Customer Service Representative Jobs

NR Consulting

Customer Service Representative (Contractor)

$16.50 - $22.25/hr

Customer Service Representative Location: Remote (preferred in the Tri-State area) Duration: 6+ ... Heavy preference for French Canadian speaking candidates, open to Bilingual - English/Spanish ...

Lego

Customer Service Representative - French

Tempe, AZ · On-site

$46K/yr

Just imagine joining a team that speaks a world of different languages. Now experience it for real ... As a Customer Service Representative, you'll be responding to LEGO fans from all corners of the ...

Quest Diagnostics

CSR - Spanish speaking

Buffalo Grove, IL · On-site

$16.50 - $22.25/hr

CSR Opportunity At Examone Examone, a Quest Diagnostics company located in Buffalo Grove, has an immediate opening for CSR. Job Details * Must speak Spanish. * Have good communication skills.

24 Seven Inc.

Customer Service Representative

Gardena, CA · On-site

$12 - $18/hr

Industry Retail Leader Seeks Customer Service Reps - Great opportunity to obtain experience and a ... French Must be fluent in writing, reading and speaking both English & Spanish - can handle calls ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're seeking a bilingual (Spanish-speaking) customer-focused professional to support participants, property ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're seeking a bilingual (Spanish-speaking) customer-focused professional to support participants, property ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're seeking a bilingual (Spanish-speaking) customer-focused professional to support participants, property ...

previous pagenext page

Showing results 21-40

All JobsFrench Speaking Customer Service Representative Jobs

French Speaking Customer Service Representative information

See salary details

$9

$18

$26

How much do french speaking customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for french speaking customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a French speaking customer service representative, and why are they important?

To thrive as a French Speaking Customer Service Representative, you need fluency in French and English, strong communication abilities, and experience in customer support or a related field. Familiarity with CRM systems, helpdesk software, and telecommunication tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and resolve customer issues effectively. These competencies are crucial for delivering excellent service, fostering customer satisfaction, and supporting business retention in a bilingual environment.

What does a French speaking customer service representative do?

A French Speaking Customer Service Representative assists customers by addressing their inquiries, concerns, and requests in French. They typically handle phone calls, emails, or live chats, helping customers with product information, order issues, technical support, or billing questions. These representatives play a key role in ensuring customer satisfaction for French-speaking clients and may also help translate or interpret communication between the business and its French-speaking customers.

What is the difference between French Speaking Customer Service Representative vs French Speaking Customer Support Agent?

AspectFrench Speaking Customer Service RepresentativeFrench Speaking Customer Support Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceSimilar credentials; often the same certifications
Work EnvironmentCall centers, online chat, email supportCall centers, online platforms, technical support environments
Employer & Industry UsageRetail, telecom, banking, tech companiesIT, telecom, e-commerce, service industries
Search & Comparison IntentCustomer service roles requiring French language skillsSupport roles with a focus on troubleshooting or technical help

Both roles involve assisting customers in French, often in similar industries and environments. The main difference lies in the focus: Customer Service Representatives typically handle general inquiries and account issues, while Customer Support Agents may focus more on technical support or troubleshooting. Understanding these distinctions helps job seekers find roles aligned with their skills and career goals.

What are some common challenges French speaking customer service representatives face when supporting international customers?

French Speaking Customer Service Representatives often navigate challenges such as language nuances, cultural differences, and varying customer expectations. They must remain adaptable when handling inquiries from customers in different French-speaking regions, ensuring clear communication and understanding despite potential accents or dialect differences. Additionally, they regularly coordinate with cross-functional teams to resolve issues efficiently, making strong collaboration and problem-solving skills essential for success in this role.
More about French Speaking Customer Service Representative jobs
What cities are hiring for French Speaking Customer Service Representative jobs? Cities with the most French Speaking Customer Service Representative job openings:
What job categories do people searching French Speaking Customer Service Representative jobs look for? The top searched job categories for French Speaking Customer Service Representative jobs are:
French Speaking Customer Service Representative jobs near you
Infographic showing various French Speaking Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 86% In-person, 5% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Contractor)

NR Consulting

Remote

$16.50 - $22.25/hr

Other

Re-posted 14 days ago

Job description

Job title: Customer Service Representative
Location: Remote (preferred in the Tri-State area)
Duration: 6+ Month C2H
2-3 years of experience minimum. Heavy preference for French Canadian speaking candidates, open to Bilingual - English/Spanish candidates, and will also consider English speaking candidates.
Overview
The Customer Service Representative (CSR) position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from Members. Contact Center Representatives will handle complex inquiries involving Membership/Fraternal transactions that arrive in 3 primary languages (English, French, Spanish). The successful CSR will be able to thrive in a high-volume, changing service environment. At all times, maintains a professional, courteous, and positive image to reflect positively on the Orders image and business operations.
Core Responsibilities
  • Greets callers positively and professionally; verifies security information such as, but not limited to, agent id, social security #, dob, address, and phone numbers.
  • Engages callers, asks probing questions, to determine the nature of the call, and responds to the reason for the call. Use administrative systems to search for the information needed to answer the callers inquiry and provide the appropriate response.
  • Follows procedures for release of specific policyholder information; assesses customer and field force needs for Home Office assistance. Forwards standard or special action requests to the appropriate department to comply with the callers request for written correspondence.
  • Reviews and determines the nature of email inquiries, analyzes the issue, and responds appropriately or directs the inquiry to the proper department. Serves as liaison between our website and appropriate departments.
  • Routinely reviews departmental communications, product updates, and other tools to stay current with organizational developments.

Skills Qualifications
  • In-depth knowledge of life insurance and annuity products in particular, with emphasis on the Orders product offerings.
  • In-depth knowledge of Membership and Fraternal business function
  • Complete familiarity with online information systems and procedures regarding the dissemination of information and product administration.
  • Solid oral and written communication skills.
  • Must be customer service oriented.
  • Conflict resolution; diplomacy.
  • Must be able to multi-task and enjoy working in a high-volume contact center
  • Life 70, Policy Master Record, Ingenium, Red I, Rate Book, RBSS, AWD, and website.
  • Customer Service training materials
  • Microsoft Office: Outlook, One Note, Teams. Word, Excel
  • Familiarity with Call Center Technology: IVR, Soft-Phone, Call Back Assist
  • CRM
  • Customer-Focused, Empathy, Service-Minded, Flexible, Task-oriented, Integrity, Multi-tasker

Preferred:
  • Bilingual English/Spanish or English/French

Education: BS or BA degree in related field or equivalent work experience
Experience: 2-3 years related work experience with life insurance products and/or direct customer contactor equivalent combination of training and experience.

Apply